@inproceedings { , title = {The impact of undergraduate mentorship on student satisfaction and engagement, teamwork performance, and team dysfunction in a software engineering group project.}, abstract = {Mentorship schemes in software engineering education usually involve professional software engineers guiding and advising teams of undergraduate students working collaboratively to develop a software system. With or without mentorship, teams run the risk of experiencing team dysfunction: a situation where lack of engagement, internal conflicts, and/or poor team management lead to different assessment outcomes for individual team members and overall frustration and dissatisfaction within the team. The paper describes a mentorship scheme devised as part of a 33 week software engineering group project course, where the mentors were undergraduate students who had recently completed the course successfully and possessed at least a year's experience as professional software engineers. We measure and discuss the impact the scheme had on: (1) student satisfaction and engagement, (2) team performance, and (3) team dysfunction.}, conference = {51st ACM technical symposium on computer science education (SIGCSE 2020)}, doi = {10.1145/3328778.3366835}, isbn = {9781450367936}, note = {INFO COMPLETE (notified by contact 14.12.2021 GB) PERMISSION GRANTED (version = AAM ; embargo = none ; licence = BY-NC ; https://www.acm.org/publications/openaccess\#green 14.12.2021 GB) DOCUMENT READY (downloaded file from Bournemouth 14.12.2021 GB) ADDITIONAL INFO: Shamal Faily}, pages = {128-134}, publicationstatus = {Published}, publisher = {Association for Computing Machinery (ACM)}, url = {https://rgu-repository.worktribe.com/output/1437859}, keyword = {Software engineering education, Computing education, Undergraduate students, Mentorship, Student satisfaction, Student engagement, Student performance, Group projects, Teamwork}, year = {2020}, author = {Iacob, Claudia and Faily, Shamal} }