@conference { , title = {Exploring the benefits of user surveys.}, abstract = {This conference paper discussed the methodologies that might be used in investigating citizens' European information needs. In so doing, the authors shared their own experiences of using large-scale surveys, interviews, focus groups and observation in exploring the European, citizenship and parliamentary information needs of the UK public.}, conference = {12th Annual conference of the European Information Association}, note = {COMPLETED -- Original email still in draft, sent email 9/10/2017 LM -- Asked for description 11/9/2017 LM -- Info via contact 8/8/2017 LM ADDITIONAL INFORMATION: Baxter, Graeme}, publicationstatus = {Unpublished}, url = {http://hdl.handle.net/10059/2622}, keyword = {European information, Research, Policy development, Public information, Transparency}, author = {Marcella, Rita and Baxter, Graeme} }