FLIN, R. and AGNEW, C. 2018. Human factors in safety management: safety culture, safety leadership and non-technical skills. In Samman, S.N. (ed.) Human factors and ergonomics for the Gulf Cooperation Council: processes, technologies and practices. Boca Raton: CRC Press [online], chapter 3, pages 43-64. Available from: https://doi.org/10.1201/b21145-3