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Women's use and abuse of the news media during the COVID-19 pandemic on Mumsnet. (2021)
Journal Article
PEDERSEN, S. and BURNETT, S. 2021. Women's use and abuse of the news media during the COVID-19 pandemic on Mumsnet. Digital journalism [online], Latest Articles. Available from: https://doi.org/10.1080/21670811.2021.1967768

This article analyses news sources used by women to discuss the COVID-19 pandemic on the UK parenting website Mumsnet. By using a non-political online ‘third space’ aimed at women, Mumsnetters are able to avoid the aggression women face when they att... Read More about Women's use and abuse of the news media during the COVID-19 pandemic on Mumsnet..

Impact of COVID-19 on search in an organisation. (2021)
Journal Article
CLEVERLEY, P.H., COUSINS, F. and BURNETT, S. [2021]. Impact of COVID-19 on search in an organisation. Journal of information science [online], Online First. Available from: https://doi.org/10.1177/0165551521989531

COVID-19 has created unprecedented organisational challenges, yet no study has examined the impact on information search. A case study in a knowledge-intensive organisation was undertaken on 2.5 million search queries during the pandemic. A surge of... Read More about Impact of COVID-19 on search in an organisation..

Hidden and forbidden: conceptualising dark knowledge. (2020)
Journal Article
BURNETT, S. and LLOYD, A. 2020. Hidden and forbidden: conceptualising dark knowledge. Journal of documentation [online], 76(6), pages 1341-1358. Available from: https://doi.org/10.1108/JD-12-2019-0234

Purpose: The purpose of this paper is to introduce the concept of Dark Knowledge, an epistemology that acknowledges both alternative knowledge and ways of knowing which are cognizant of the moral and ethical positioning of each. Design/methodology/ap... Read More about Hidden and forbidden: conceptualising dark knowledge..

The road not taken: locating desire lines across information landscapes. (2019)
Journal Article
BURNETT, S. and LLOYD, A. 2019. The road not taken: locating desire lines across information landscapes. Information research [online], 24(4): supplement containing Proceedings of the 10th International conceptions of library and information science conference (CoLIS 2019), 16-19 June 2019, Ljubljana, Slovenia, paper CoLIS 1911. Available from: http://InformationR.net/ir/24-4/colis/colis1911.html

Introduction. - The concept of desire lines is defined, contextualised and explored within the area of information landscapes. The paper problematises the existence of desire lines in relation to research which has been conducted with various refugee... Read More about The road not taken: locating desire lines across information landscapes..

The complete guide to personal digital archiving. (2019)
Journal Article
BURNETT, S. 2021. The complete guide to personal digital archiving. Journal of librarianship and information science [online], 53(4), pages 706-708. Available from: https://doi.org/10.1177/0961000619859780

The Complete Guide to Personal Digital Archiving is a valuable addition to the growing range of publications focusing on the management of digital media. In addition to its US emphasis, what sets the work apart from other contributions to this emergi... Read More about The complete guide to personal digital archiving..

Enterprise search: a state of the art. (2019)
Journal Article
CLEVERLEY, P.H. and BURNETT, S. 2019. Enterprise search: a state of the art. Business information review [online], 36(2), pages 60-69. Available from: https://doi.org/10.1177/0266382119851880

Enterprise search is changing. The explosion of information within organizations, technological advances and availability of free OpenSource machine learning libraries offer many possibilities. Eighteen informants from practice, academia, search tech... Read More about Enterprise search: a state of the art..

The impact of national culture on knowledge management processes in the context of an economic transition to a knowledge-based economy: the case of Qatar. (2018)
Thesis
ISMAEL EL SAYED, A.A. 2018. The impact of national culture on knowledge management processes in the context of an economic transition to a knowledge-based economy: the case of Qatar. Robert Gordon University, PhD thesis.

In recent years, a global movement towards a knowledge-based economy through the provision of adequate and appropriate infrastructure and development programs for leveraging the potential of human capital has started. There has been tremendous cognit... Read More about The impact of national culture on knowledge management processes in the context of an economic transition to a knowledge-based economy: the case of Qatar..

Exploring the everyday life information needs and the socio-cultural adaptation barriers of Syrian refugees in Scotland. (2018)
Journal Article
MARTZOUKOU, K. and BURNETT, S. 2018. Exploring the everyday life information needs and the socio-cultural adaptation barriers of Syrian refugees in Scotland. Journal of documentation [online], 74(5), pages 1104-1132. Available from: https://doi.org/10.1108/JD-10-2017-0142

Purpose: This paper presents the research findings of the 'Syrian new Scots' Information Literacy Way-finding practices' research project, funded by the Information Literacy Group (ILG) of the Chartered Institute of Library and Information Profession... Read More about Exploring the everyday life information needs and the socio-cultural adaptation barriers of Syrian refugees in Scotland..

An academic library position in a university: understanding the position and its positioning process. (2018)
Thesis
MD YUSOF, M. 2018. An academic library position in a university: understanding the position and its positioning process. Robert Gordon University, PhD thesis.

This study explored the issues related to academic libraries' position and the positioning process. The study adopted an inductive and grounded theory approach to illuminate the academic library's position and positioning process through the percepti... Read More about An academic library position in a university: understanding the position and its positioning process..

Enterprise search and discovery capability: the factors and generative mechanisms for user satisfaction. (2018)
Journal Article
CLEVERLEY, P.H. and BURNETT, S. 2019. Enterprise search and discovery capability: the factors and generative mechanisms for user satisfaction. Journal of information science [online], 45(1), pages 29-52. Available from: https://doi.org/10.1177/0165551518770969

Many organizations are re-creating the 'Google-like' experience behind their firewall to exploit their information. However, surveys show dissatisfaction with enterprise search is commonplace. No prior study has investigated unsolicited user feedback... Read More about Enterprise search and discovery capability: the factors and generative mechanisms for user satisfaction..