Guidelines for e-reference library services for distance learners and other remote users.
(2004)
Report
JOHNSON, I.M., REID, P.H. and NEWTON, R., BAXTER, G. and KILLEN, C. 2004. Guidelines for e-reference library services for distance learners and other remote users. A report for UNESCO. Aberdeen: Robert Gordon University.
Until recently the provision of distance education was undertaken mainly by various professional associations and commercial agencies offering vocational training. Library provision to meet the needs of registered students was limited. Over the past... Read More about Guidelines for e-reference library services for distance learners and other remote users..