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The best of both worlds: highlighting the synergies of combining manual and automatic knowledge organization methods to improve information search and discovery. (2015)
Journal Article
CLEVERLEY, P.H. and BURNETT, S. 2015. The best of both worlds: highlighting the synergies of combining manual and automatic knowledge organization methods to improve information search and discovery. Knowledge organization, 42(6), pages 428-444.

Research suggests organizations across all sectors waste a significant amount of time looking for information and often fail to leverage the information they have. In response, many organizations have deployed some form of enterprise search to improv... Read More about The best of both worlds: highlighting the synergies of combining manual and automatic knowledge organization methods to improve information search and discovery..

Exploratory information searching in the enterprise: a study of user satisfaction and task performance. (2015)
Journal Article
CLEVERLEY, P.H., BURNETT, S. and MUIR, L. 2017. Exploratory information searching in the enterprise: a study of user satisfaction and task performance. Journal of the association for information science and technology [online], 68(1), pages 77-96. Available from: https://doi.org/10.1002/asi.23595

No prior research has been identified that investigates the causal factors for workplace exploratory search task performance. The impact of user, task, and environmental factors on user satisfaction and task performance was investigated through a mix... Read More about Exploratory information searching in the enterprise: a study of user satisfaction and task performance..

Bring your own heritage: final project report. (2015)
Report
TAIT, E., LAING, R., GRINNALL, A., BURNETT, S., ISAACS, J. and SCOTT, J. 2015. Bring your own heritage: final project report. Aberdeen: Robert Gordon University.

Public libraries have traditionally played a role in the acquisition and curation of local studies collections, and cultural heritage is recognised as a core area of activity for libraries aiming to increase patron numbers (Danish Agency for Librarie... Read More about Bring your own heritage: final project report..

Twitter response to televised political debates in Election 2015. (2015)
Book Chapter
PEDERSEN, S., BAXTER, G., BURNETT, S., MACLEOD, I., GOKER, A., HERON, M., ISAACS, J., ELYAN, E. and KALICIAK, L. 2015. Twitter response to televised political debates in Election 2015. In Jackson, D. and Thorsen, E. (eds.) UK election analysis 2015: media, voters and the campaign: early reflections from leading UK academics. Poole: Bournemouth University, centre for the study of journalism, culture and community [online], page 73. Available from: http://www.electionanalysis.uk/uk-election-analysis-2015/section-6-social-media/twitter-response-to-televised-political-debates-in-election-2015/

The advent of social media such as Twitter has revolutionised our conversations about live television events. In the days before the Internet, conversation about television programmes was limited to those sitting on the sofa with you and people you m... Read More about Twitter response to televised political debates in Election 2015..

Backchannel chat: peaks and troughs in a Twitter response to three televised debates during the 2014 Scottish Independence Referendum campaign. (2015)
Conference Proceeding
PEDERSEN, S., BAXTER, G., BURNETT, S., GOKER, A., CORNEY, D. and MARTIN, C. 2015. Backchannel chat: peaks and troughs in a Twitter response to three televised debates during the 2014 Scottish Independence Referendum campaign. In Parycek, P. and Edelmann, N. (eds). Proceedings of the 2015 International conference for e-democracy and open government (CeDEM15), 20-22 May 2015, Krems, Austria. Krems: Edition Donau-Universit├Ąt [online], pages 105-118. Available from: http://www.donau-uni.ac.at/imperia/md/content/department/gpa/zeg/bilder/cedem/cedem15/cedem15_oa_proceedings.pdf

This paper identifies the peaks and troughs in Twitter usage during three televised Scottish Independence Referendum debates in Autumn 2014 and identifies the topics that were the foci of such peaks and troughs. We observe that the issues that caught... Read More about Backchannel chat: peaks and troughs in a Twitter response to three televised debates during the 2014 Scottish Independence Referendum campaign..

First catch your fish: designing a 'low energy fish' label. (2015)
Journal Article
GRINNALL, A. and BURNETT, S. 2015. First catch your fish: designing a 'low energy fish' label. Sustainability [online], 7(5), pages 6086-6101. Available from: https://doi.org/10.3390/su7056086

This paper explores the application of information design principles to label design for fish packaging, identifying energy implications for the product. This stage of the project has consisted of: A review and distillation of the relevant literature... Read More about First catch your fish: designing a 'low energy fish' label..

Creating sparks: comparing search results using discriminatory search term word co-occurrence to facilitate serendipity in the enterprise. (2015)
Journal Article
CLEVERLEY, P.H. and BURNETT, S. 2015. Creating sparks: comparing search results using discriminatory search term word co-occurrence to facilitate serendipity in the enterprise. Journal of information and knowledge management [online], 14(1), article 1550007. Available from: https://doi.org/10.1142/S0219649215500070

Categories or tags that appear in faceted search interfaces which are representative of an information item, rarely convey unexpected or non-obvious associated concepts buried within search results. No prior research has been identified which assesse... Read More about Creating sparks: comparing search results using discriminatory search term word co-occurrence to facilitate serendipity in the enterprise..

Backchannel chat: peaks and troughs in a Twitter response to three televised debates during the Scottish Independence Referendum campaign 2014. (2014)
Working Paper
PEDERSEN, S., BAXTER, G., BURNETT, S., GOKER, A., CORNEY, D., and MARTIN, C. 2014. Backchannel chat: peaks and troughs in a Twitter response to three televised debates during the Scottish Independence Referendum campaign 2014. Aberdeen Business School working paper series, 7(2).

Social-networking services such as Twitter offer users the potential to participate in public debate. When used whilst watching a television programme, Twitter allows backchannel discussion and debate in real time, which can add a new dimension and p... Read More about Backchannel chat: peaks and troughs in a Twitter response to three televised debates during the Scottish Independence Referendum campaign 2014..

Retrieving haystacks: a data driven information needs model for faceted search. (2014)
Journal Article
CLEVERLEY, P. H. and BURNETT, S., 2015. Retrieving haystacks: a data driven information needs model for faceted search. Journal of information science [online], 41(1), pages 97-113. Available from: https://doi.org/10.1177/0165551514554522

The research aim was to develop an understanding of information need characteristics for word co-occurrence-based search result filters (facets). No prior research has been identified into what enterprise searchers may find useful for exploratory sea... Read More about Retrieving haystacks: a data driven information needs model for faceted search..

The impact of the cessation of blogs within the UK police blogosphere. (2014)
Journal Article
PEDERSEN, S., BURNETT, S., SMITH, R. and GRINNALL, A. 2014. The impact of the cessation of blogs within the UK police blogosphere. New technology, work and employment [online], 29(2), pages 160-176. Available from: https://doi.org/10.1111/ntwe.12028

This article investigates the concept of influence within a group of police work-bloggers. During the period studied (2007-2013), three influential police bloggers, well-known within the small and tightly knit UK police blogosphere, abruptly ended th... Read More about The impact of the cessation of blogs within the UK police blogosphere..

Towards an organizational folklore of policing: the storied nature of policing and the police use of storytelling. (2014)
Journal Article
SMITH, R., PEDERSEN, S. and BURNETT, S. 2014. Towards an organizational folklore of policing: the storied nature of policing and the police use of storytelling. Folklore [online], 125(2), pages 218-237. Available from: https://doi.org/10.1080/0015587X.2014.913853

For police officers, much of the working day consists of telling stories about everyday policing and events. Although the study of narrative and storytelling in organizational contexts is an expanding area of research, the same cannot be said of the... Read More about Towards an organizational folklore of policing: the storied nature of policing and the police use of storytelling..

The strategic role of knowledge auditing and mapping: an organisational case study. (2013)
Journal Article
BURNETT, S., WILLIAMS, D. and GRINNALL, A. 2013. The strategic role of knowledge auditing and mapping: an organisational case study. Knowledge and process management [online], 20(3), pages 161-176. Available from: https://doi.org/10.1002/kpm.1416

This paper presents the results of research, which aimed to evaluate the current position of the knowledge management (KM) capabilities of a multi-national energy services company, and is based on work originally presented at IFKAD-KCWS 2012, Matera,... Read More about The strategic role of knowledge auditing and mapping: an organisational case study..

What have we learned so far? The development and application of an organisational learning narrative. (2013)
Journal Article
BURNETT, S., GRINNALL, A. and WILLIAMS, D. 2015. What have we learned so far? The development and application of an organisational learning narrative. Knowledge management research and practice [online], 13(2), pages 160-167. Available from: https://doi.org/10.1057/kmrp.2013.38

The use of narratives and stories has been growing in popularity in the field of knowledge management. Narratives may be used as useful vehicles for several knowledge-based activities within organisational (and other) contexts. These include acquirin... Read More about What have we learned so far? The development and application of an organisational learning narrative..

Motivations for police blogging and how fear of being 'outed' can force a blogger to cease. (2012)
Journal Article
PEDERSEN, S., BURNETT, S., SMITH, R. and NEILL, A. 2013. Motivations for police blogging and how fear of being 'outed' can force a blogger to cease. Selected papers of internet research [online], 13: selected papers from the 13th Association of Internet Researchers conference (IR 13.0), 18-21 October 2012, Salford, UK, article number 8219. Available from: https://spir.aoir.org/ojs/index.php/spir/article/view/8219

There is an expanding literature on the police use of storytelling, but very little has been written in a policing context in relation to the contemporary practice of blogging. Consequentially, this paper reports on an ongoing research project into t... Read More about Motivations for police blogging and how fear of being 'outed' can force a blogger to cease..

Storytelling through blogging: a knowledge management and therapeutic tool in policing. (2011)
Report
BURNETT, S., PEDERSEN, S. and SMITH, R., 2011. Storytelling through blogging: a knowledge management and therapeutic tool in policing. SIPR Research Summary. Dundee: Scottish Institute for Policing Research, Scool of Social Sciences, University of Dundee [online]. Available from: http://www.sipr.ac.uk/Plugin/Publications/assets/files/Research_Summary_13.pdf

Narrative and storytelling play an important part in knowledge management in policing and criminal justice contexts. As probationary constables and young officers, officers learn the job from listening to the stories of others, and for this reason pa... Read More about Storytelling through blogging: a knowledge management and therapeutic tool in policing..

Knowing through narratives: the role of knowledge within the technological innovation process in the UK upstream oil and gas industry. (2010)
Thesis
BURNETT, S.M. 2010. Knowing through narratives: the role of knowledge within the technological innovation process in the UK upstream oil and gas industry. Robert Gordon University, PhD thesis.

The aim of this research was to further understanding of the role of knowledge and knowledge-based processes within the process of technological innovation within the UK upstream oil and gas industry. The scope of the research encompassed three group... Read More about Knowing through narratives: the role of knowledge within the technological innovation process in the UK upstream oil and gas industry..

Knowledge auditing and mapping: a pragmatic approach. (2004)
Journal Article
BURNETT, S., ILLINGWORTH, L. and WEBSTER, L. 2004. Knowledge auditing and mapping: a pragmatic approach. Knowledge and process management [online], 11(1), pages 25-37. Available from: https://doi.org/10.1002/kpm.194

Increasingly the knowledge and skills of employees are seen as valuable assets that may be utilised in order to gain competitive advantage at an organisational level. This paper seeks to describe the process, methods and resulting outcomes of a knowl... Read More about Knowledge auditing and mapping: a pragmatic approach..