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All Outputs (11)

Communication skills for effective management. (2004)
Book
HARGIE, O., DICKSON, D. and TOURISH, D. 2004. Communication skills for effective management. Basingstoke: Palgrave Macmillan [online]. Available from: https://doi.org/10.1007/978-1-4039-3893-0

It is now widely recognized that communication is at the very heart of effective management. There is therefore an ever-expanding demand for valid and generalizable information on how best to relate to people in organizational contexts. Communication... Read More about Communication skills for effective management..

Developing indicators: issues in the use of quantitative data about poverty. (2004)
Journal Article
SPICKER, P. 2004. Developing indicators: issues in the use of quantitative data about poverty. Policy and politics [online], 32(4), pages 431-440. Available from: https://doi.org/10.1332/0305573042009499

Indicators are often confused with measures. This article argues that precise measurement is often inappropriate in relation to complex, multidimensional issues such as poverty. A good indicator should be understood as a pointer, not a measure. It sh... Read More about Developing indicators: issues in the use of quantitative data about poverty..

Relationships, marketing and small business: an exploration of links in theory and practice. (2004)
Journal Article
ZONTANOS, G. and ANDERSON, A.R. 2004. Relationships, marketing and small business: an exploration of links in theory and practice. Qualitative market research: an international journal [online], 7(3), pages 228-236. Available from: https://doi.org/10.1108/13522750410540236

This paper explores the links between the theory and practices of marketing and small business. The review of the literature highlights the close association of the more advanced conceptualisations of marketing, especially relationship marketing, and... Read More about Relationships, marketing and small business: an exploration of links in theory and practice..

Rural rogues: a case story on the 'smokies' trade. (2004)
Journal Article
SMITH, R. 2004. Rural rogues: a case story on the 'smokies' trade. International journal of entrepreneurial behavior and research [online], 10(4), pages 277-294. Available from: https://doi.org/10.1108/13552550410544231

Research into rural entrepreneurship continues to expand, albeit slowly. A common theme in the literature is the creation of value and its extraction from the environment. Rural entrepreneurship potentially covers a wide gamut of activity including t... Read More about Rural rogues: a case story on the 'smokies' trade..

The devil is in the e-tale: form and structure in the entrepreneurial narrative. (2004)
Book Chapter
SMITH, R. and ANDERSON, A.R. 2004. The devil is in the e-tale: form and structure in the entrepreneurial narrative. In Hjorth, D. and Steyaert, C. (eds.) Narrative and discursive approaches in entrepreneurship: a second movements in entrepreneurship book. Cheltenham: Edward Elgar, pages 125-143.

In this chapter we explore the genre of Entrepreneurial Tales, which we refer to as e-tales. The title is an obvious parody of the proverb, The devil is in the detail and reflects the power of entrepreneurial narratives, a power that stems from the n... Read More about The devil is in the e-tale: form and structure in the entrepreneurial narrative..

The institutional effects of the Scottish Parliament upon organised interests. (2004)
Thesis
MACIVER, H.E.C. 2004. The institutional effects of the Scottish Parliament upon organised interests. Robert Gordon University, PhD thesis.

Interest group activity in Scotland has been subject to relatively little academic research. This thesis, begun the same year that the Scottish Parliament opened, looks at the effects of this new political institution (with particular emphasis on the... Read More about The institutional effects of the Scottish Parliament upon organised interests..

Social structures and entrepreneurial networks: the strength of strong ties. (2004)
Journal Article
JACK, S.L., DODD, S.D. and ANDERSON, A.R. 2004. Social structures and entrepreneurial networks: the strength of strong ties. International journal of entrepreneurship and innovation [online], 5(2), pages 107-120. Available from: https://doi.org/10.5367/000000004773863264

The entrepreneurial context provides a fertile arena for the study of networks. This qualitative study critically examines the nature, content and process of strong ties, which are found to fall into three categories: family, business contacts, and s... Read More about Social structures and entrepreneurial networks: the strength of strong ties..

Success factors in collaborative relationships (alliancing and partnering) in the UK upstream oil and gas industry, and perception of trust. (2004)
Thesis
HAQUE, S.M.M. 2004. Success factors in collaborative relationships (alliancing and partnering) in the UK upstream oil and gas industry, and perception of trust. Robert Gordon University, PhD thesis.

This thesis concerns the characteristics of the collaborative relationships (partnering and alliances) between oil companies and their contractors which were popular in the UK oil and gas industry in the 1990s. It also considers the nature and role o... Read More about Success factors in collaborative relationships (alliancing and partnering) in the UK upstream oil and gas industry, and perception of trust..

The downsides of downsizing: communication processes and information needs in the aftermath of a workforce reduction strategy. (2004)
Journal Article
TOURISH, D., PAULSEN, N., HOBMAN, E. and BORDIA, P. 2004. The downsides of downsizing: communication processes and information needs in the aftermath of a workforce reduction strategy. Management communication quarterly [online], 17(4), pages 485-516. Available from: https://doi.org/10.1177/0893318903262241

This study explored the impact of downsizing on levels of uncertainty, coworker and management trust, and communicative effectiveness in a health care organization downsizing during a 2-year period from 660 staff to 350 staff members. Self-report dat... Read More about The downsides of downsizing: communication processes and information needs in the aftermath of a workforce reduction strategy..

Effective business strategies for energy service companies in the East Asian business environment. (2004)
Thesis
YI, T. 2004. Effective business strategies for energy service companies in the East Asian business environment. Robert Gordon University, PhD thesis. Hosted on OpenAIR [online]. Available from: https://doi.org/10.48526/rgu-wt-1706205

This study investigates effective business strategies for energy service companies in the East Asian business environment. The research purpose has three foci. First, it seeks to examine the dominant business environment conditions that impact upon t... Read More about Effective business strategies for energy service companies in the East Asian business environment..

Communication audits: building world class communication systems. (2004)
Book Chapter
TOURISH, D. and HARGIE, O. 2004. Communication audits: building world class communication systems. In Oliver, S.M. (ed.) Handbook of corporate communication and public relations: pure and applied. London: Routledge, chapter 8, pages 131-144.

Effective internal communication is a vital pre-requisite for the functioning of all organisations. Yet it is a commonplace that communication is poor in most. Employees complain that they neither know nor understand corporate priorities, while frust... Read More about Communication audits: building world class communication systems..