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Saying the unsayable: the online expression of mothers' anger during a pandemic. (2022)
Journal Article
PEDERSEN, S. and BURNETT, S. 2022. Saying the unsayable: the online expression of mothers' anger during a pandemic. Feminism and psychology [online], 32(2), pages 246-264. Available from: https://doi.org/10.1177/09593535221074131

This article investigates key triggers for mothers' anger during the COVID-19 pandemic and some of the positive and negative consequences of its expression online. It uses the UK online parenting forum Mumsnet as a research context and source of data... Read More about Saying the unsayable: the online expression of mothers' anger during a pandemic..

Women's use and abuse of the news media during the COVID-19 pandemic on Mumsnet. (2021)
Journal Article
PEDERSEN, S. and BURNETT, S. 2021. Women's use and abuse of the news media during the COVID-19 pandemic on Mumsnet. Digital journalism [online], Latest Articles. Available from: https://doi.org/10.1080/21670811.2021.1967768

This article analyses news sources used by women to discuss the COVID-19 pandemic on the UK parenting website Mumsnet. By using a non-political online ‘third space’ aimed at women, Mumsnetters are able to avoid the aggression women face when they att... Read More about Women's use and abuse of the news media during the COVID-19 pandemic on Mumsnet..

Impact of COVID-19 on search in an organisation. (2021)
Journal Article
CLEVERLEY, P.H., COUSINS, F. and BURNETT, S. [2021]. Impact of COVID-19 on search in an organisation. Journal of information science [online], Online First. Available from: https://doi.org/10.1177/0165551521989531

COVID-19 has created unprecedented organisational challenges, yet no study has examined the impact on information search. A case study in a knowledge-intensive organisation was undertaken on 2.5 million search queries during the pandemic. A surge of... Read More about Impact of COVID-19 on search in an organisation..

Hidden and forbidden: conceptualising dark knowledge. (2020)
Journal Article
BURNETT, S. and LLOYD, A. 2020. Hidden and forbidden: conceptualising dark knowledge. Journal of documentation [online], 76(6), pages 1341-1358. Available from: https://doi.org/10.1108/JD-12-2019-0234

Purpose: The purpose of this paper is to introduce the concept of Dark Knowledge, an epistemology that acknowledges both alternative knowledge and ways of knowing which are cognizant of the moral and ethical positioning of each. Design/methodology/ap... Read More about Hidden and forbidden: conceptualising dark knowledge..

The road not taken: locating desire lines across information landscapes. (2019)
Journal Article
BURNETT, S. and LLOYD, A. 2019. The road not taken: locating desire lines across information landscapes. Information research [online], 24(4): supplement containing Proceedings of the 10th International conceptions of library and information science conference (CoLIS 2019), 16-19 June 2019, Ljubljana, Slovenia, paper CoLIS 1911. Available from: http://InformationR.net/ir/24-4/colis/colis1911.html

Introduction. - The concept of desire lines is defined, contextualised and explored within the area of information landscapes. The paper problematises the existence of desire lines in relation to research which has been conducted with various refugee... Read More about The road not taken: locating desire lines across information landscapes..

The complete guide to personal digital archiving. (2019)
Journal Article
BURNETT, S. 2021. The complete guide to personal digital archiving. Journal of librarianship and information science [online], 53(4), pages 706-708. Available from: https://doi.org/10.1177/0961000619859780

The Complete Guide to Personal Digital Archiving is a valuable addition to the growing range of publications focusing on the management of digital media. In addition to its US emphasis, what sets the work apart from other contributions to this emergi... Read More about The complete guide to personal digital archiving..

Enterprise search: a state of the art. (2019)
Journal Article
CLEVERLEY, P.H. and BURNETT, S. 2019. Enterprise search: a state of the art. Business information review [online], 36(2), pages 60-69. Available from: https://doi.org/10.1177/0266382119851880

Enterprise search is changing. The explosion of information within organizations, technological advances and availability of free OpenSource machine learning libraries offer many possibilities. Eighteen informants from practice, academia, search tech... Read More about Enterprise search: a state of the art..

Exploring the everyday life information needs and the socio-cultural adaptation barriers of Syrian refugees in Scotland. (2018)
Journal Article
MARTZOUKOU, K. and BURNETT, S. 2018. Exploring the everyday life information needs and the socio-cultural adaptation barriers of Syrian refugees in Scotland. Journal of documentation [online], 74(5), pages 1104-1132. Available from: https://doi.org/10.1108/JD-10-2017-0142

Purpose: This paper presents the research findings of the 'Syrian new Scots' Information Literacy Way-finding practices' research project, funded by the Information Literacy Group (ILG) of the Chartered Institute of Library and Information Profession... Read More about Exploring the everyday life information needs and the socio-cultural adaptation barriers of Syrian refugees in Scotland..

Enterprise search and discovery capability: the factors and generative mechanisms for user satisfaction. (2018)
Journal Article
CLEVERLEY, P.H. and BURNETT, S. 2019. Enterprise search and discovery capability: the factors and generative mechanisms for user satisfaction. Journal of information science [online], 45(1), pages 29-52. Available from: https://doi.org/10.1177/0165551518770969

Many organizations are re-creating the 'Google-like' experience behind their firewall to exploit their information. However, surveys show dissatisfaction with enterprise search is commonplace. No prior study has investigated unsolicited user feedback... Read More about Enterprise search and discovery capability: the factors and generative mechanisms for user satisfaction..

Citizen curation in online discussions of Donald Trump's presidency: sharing the news on Mumsnet. (2017)
Journal Article
PEDERSEN, S. and BURNETT, S. 2018. Citizen curation in online discussions of Donald Trump's presidency: sharing the news on Mumsnet. Digital journalism [online], 6(5), pages 545-562. Available from: https://doi.org/10.1080/21670811.2017.1399806

In an era of fake news and concerns about social-media bubbles, we consider how participants in online discussions on the UK parenting website Mumsnet assess the validity and potential subjectivity of news information sources. Building on previous wo... Read More about Citizen curation in online discussions of Donald Trump's presidency: sharing the news on Mumsnet..

Linking for influence: Twitter linked content in the Scottish Referendum televised debates. (2016)
Journal Article
BURNETT, S. and BLOICE, L. 2016. Linking for influence: Twitter linked content in the Scottish Referendum televised debates. Journal of information science [online], 42(3), pages 396-409. Available from https://doi.org/10.1177/0165551515624355

Twitter, the micro-blogging social media tool, has established a critical role in facilitating social engagement. Its low technical and economic barriers to uptake provide a readily accessible forum for public engagement with events such as televised... Read More about Linking for influence: Twitter linked content in the Scottish Referendum televised debates..

(Re)presenting heritage: laser scanning and 3D visualisations for cultural resilience and community engagement. (2016)
Journal Article
TAIT, E., LAING, R., GRINNALL, A., BURNETT, S. and ISAACS, J. 2016. (Re)presenting heritage: laser scanning and 3D visualisations for cultural resilience and community engagement. Journal of information science [online], 42(3), pages 420-433. Available from: https://doi.org/10.1177/0165551516636306

Cultural heritage is increasingly being viewed as an economic asset for geographic areas who aim to capitalise in the surge in interest in local history and heritage tourism from members of the public. Digital technologies have developed that facilit... Read More about (Re)presenting heritage: laser scanning and 3D visualisations for cultural resilience and community engagement..

Barriers to knowledge sharing in third sector social care: a case study. (2016)
Journal Article
BLOICE, L. and BURNETT, S. 2016. Barriers to knowledge sharing in third sector social care: a case study. Journal of knowledge management [online], 20(1), pages 125-145. Available from: https://doi.org/10.1108/JKM-12-2014-0495

Purpose - This paper aims to build on existing theory of knowledge sharing barriers (KSBs) by exploring the concept in the relatively under-researched context of social service not-for-profit organisations. Design/methodology/approach - In this study... Read More about Barriers to knowledge sharing in third sector social care: a case study..

The best of both worlds: highlighting the synergies of combining manual and automatic knowledge organization methods to improve information search and discovery. (2015)
Journal Article
CLEVERLEY, P.H. and BURNETT, S. 2015. The best of both worlds: highlighting the synergies of combining manual and automatic knowledge organization methods to improve information search and discovery. Knowledge organization, 42(6), pages 428-444.

Research suggests organizations across all sectors waste a significant amount of time looking for information and often fail to leverage the information they have. In response, many organizations have deployed some form of enterprise search to improv... Read More about The best of both worlds: highlighting the synergies of combining manual and automatic knowledge organization methods to improve information search and discovery..

Exploratory information searching in the enterprise: a study of user satisfaction and task performance. (2015)
Journal Article
CLEVERLEY, P.H., BURNETT, S. and MUIR, L. 2017. Exploratory information searching in the enterprise: a study of user satisfaction and task performance. Journal of the association for information science and technology [online], 68(1), pages 77-96. Available from: https://doi.org/10.1002/asi.23595

No prior research has been identified that investigates the causal factors for workplace exploratory search task performance. The impact of user, task, and environmental factors on user satisfaction and task performance was investigated through a mix... Read More about Exploratory information searching in the enterprise: a study of user satisfaction and task performance..

First catch your fish: designing a 'low energy fish' label. (2015)
Journal Article
GRINNALL, A. and BURNETT, S. 2015. First catch your fish: designing a 'low energy fish' label. Sustainability [online], 7(5), pages 6086-6101. Available from: https://doi.org/10.3390/su7056086

This paper explores the application of information design principles to label design for fish packaging, identifying energy implications for the product. This stage of the project has consisted of: A review and distillation of the relevant literature... Read More about First catch your fish: designing a 'low energy fish' label..

Creating sparks: comparing search results using discriminatory search term word co-occurrence to facilitate serendipity in the enterprise. (2015)
Journal Article
CLEVERLEY, P.H. and BURNETT, S. 2015. Creating sparks: comparing search results using discriminatory search term word co-occurrence to facilitate serendipity in the enterprise. Journal of information and knowledge management [online], 14(1), article 1550007. Available from: https://doi.org/10.1142/S0219649215500070

Categories or tags that appear in faceted search interfaces which are representative of an information item, rarely convey unexpected or non-obvious associated concepts buried within search results. No prior research has been identified which assesse... Read More about Creating sparks: comparing search results using discriminatory search term word co-occurrence to facilitate serendipity in the enterprise..

Retrieving haystacks: a data driven information needs model for faceted search. (2014)
Journal Article
CLEVERLEY, P. H. and BURNETT, S., 2015. Retrieving haystacks: a data driven information needs model for faceted search. Journal of information science [online], 41(1), pages 97-113. Available from: https://doi.org/10.1177/0165551514554522

The research aim was to develop an understanding of information need characteristics for word co-occurrence-based search result filters (facets). No prior research has been identified into what enterprise searchers may find useful for exploratory sea... Read More about Retrieving haystacks: a data driven information needs model for faceted search..

The impact of the cessation of blogs within the UK police blogosphere. (2014)
Journal Article
PEDERSEN, S., BURNETT, S., SMITH, R. and GRINNALL, A. 2014. The impact of the cessation of blogs within the UK police blogosphere. New technology, work and employment [online], 29(2), pages 160-176. Available from: https://doi.org/10.1111/ntwe.12028

This article investigates the concept of influence within a group of police work-bloggers. During the period studied (2007-2013), three influential police bloggers, well-known within the small and tightly knit UK police blogosphere, abruptly ended th... Read More about The impact of the cessation of blogs within the UK police blogosphere..

Towards an organizational folklore of policing: the storied nature of policing and the police use of storytelling. (2014)
Journal Article
SMITH, R., PEDERSEN, S. and BURNETT, S. 2014. Towards an organizational folklore of policing: the storied nature of policing and the police use of storytelling. Folklore [online], 125(2), pages 218-237. Available from: https://doi.org/10.1080/0015587X.2014.913853

For police officers, much of the working day consists of telling stories about everyday policing and events. Although the study of narrative and storytelling in organizational contexts is an expanding area of research, the same cannot be said of the... Read More about Towards an organizational folklore of policing: the storied nature of policing and the police use of storytelling..