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Bi-level optimisation and machine learning in the management of large service-oriented field workforces. (2022)
Thesis
AINSLIE, R.T. 2022. Bi-level optimisation and machine learning in the management of large service-oriented field workforces. Robert Gordon University, PhD thesis. Hosted on OpenAIR [online]. Available from: https://doi.org/10.48526/rgu-wt-1880200

The tactical planning problem for members of the service industry with large multi-skilled workforces is an important process that is often underlooked. It sits between the operational plan - which involves the actual allocation of members of the wor... Read More about Bi-level optimisation and machine learning in the management of large service-oriented field workforces..