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Saying the unsayable: the online expression of mothers' anger during a pandemic. (2021)
Journal Article
PEDERSEN, S. and BURNETT, S. [2022]. Saying the unsayable: the online expression of mothers' anger during a pandemic. Feminism and psychology [online], (accepted).

This article investigates key triggers for mothers' anger during the COVID-19 pandemic and some of the positive and negative consequences of its expression online. It uses the UK online parenting forum Mumsnet as a research context and source of data... Read More about Saying the unsayable: the online expression of mothers' anger during a pandemic..

Women's use and abuse of the news media during the COVID-19 pandemic on Mumsnet. (2021)
Journal Article
PEDERSEN, S. and BURNETT, S. 2021. Women's use and abuse of the news media during the COVID-19 pandemic on Mumsnet. Digital journalism [online], Latest Articles. Available from: https://doi.org/10.1080/21670811.2021.1967768

This article analyses news sources used by women to discuss the COVID-19 pandemic on the UK parenting website Mumsnet. By using a non-political online ‘third space’ aimed at women, Mumsnetters are able to avoid the aggression women face when they att... Read More about Women's use and abuse of the news media during the COVID-19 pandemic on Mumsnet..

Impact of COVID-19 on search in an organisation. (2021)
Journal Article
CLEVERLEY, P.H., COUSINS, F. and BURNETT, S. [2021]. Impact of COVID-19 on search in an organisation. Journal of information science [online], Online First. Available from: https://doi.org/10.1177/0165551521989531

COVID-19 has created unprecedented organisational challenges, yet no study has examined the impact on information search. A case study in a knowledge-intensive organisation was undertaken on 2.5 million search queries during the pandemic. A surge of... Read More about Impact of COVID-19 on search in an organisation..

Hidden and forbidden: conceptualising dark knowledge. (2020)
Journal Article
BURNETT, S. and LLOYD, A. 2020. Hidden and forbidden: conceptualising dark knowledge. Journal of documentation [online], 76(6), pages 1341-1358. Available from: https://doi.org/10.1108/JD-12-2019-0234

Purpose: The purpose of this paper is to introduce the concept of Dark Knowledge, an epistemology that acknowledges both alternative knowledge and ways of knowing which are cognizant of the moral and ethical positioning of each. Design/methodology/ap... Read More about Hidden and forbidden: conceptualising dark knowledge..

The road not taken: locating desire lines across information landscapes. (2019)
Journal Article
BURNETT, S. and LLOYD, A. 2019. The road not taken: locating desire lines across information landscapes. Information research [online], 24(4): supplement containing Proceedings of the 10th International conceptions of library and information science conference (CoLIS 2019), 16-19 June 2019, Ljubljana, Slovenia, paper CoLIS 1911. Available from: http://InformationR.net/ir/24-4/colis/colis1911.html

Introduction. - The concept of desire lines is defined, contextualised and explored within the area of information landscapes. The paper problematises the existence of desire lines in relation to research which has been conducted with various refugee... Read More about The road not taken: locating desire lines across information landscapes..

The complete guide to personal digital archiving. (2019)
Journal Article
BURNETT, S. 2021. The complete guide to personal digital archiving. Journal of librarianship and information science [online], 53(4), pages 706-708. Available from: https://doi.org/10.1177/0961000619859780

The Complete Guide to Personal Digital Archiving is a valuable addition to the growing range of publications focusing on the management of digital media. In addition to its US emphasis, what sets the work apart from other contributions to this emergi... Read More about The complete guide to personal digital archiving..

Enterprise search: a state of the art. (2019)
Journal Article
CLEVERLEY, P.H. and BURNETT, S. 2019. Enterprise search: a state of the art. Business information review [online], 36(2), pages 60-69. Available from: https://doi.org/10.1177/0266382119851880

Enterprise search is changing. The explosion of information within organizations, technological advances and availability of free OpenSource machine learning libraries offer many possibilities. Eighteen informants from practice, academia, search tech... Read More about Enterprise search: a state of the art..

The impact of national culture on knowledge management processes in the context of an economic transition to a knowledge-based economy: the case of Qatar. (2018)
Thesis
ISMAEL EL SAYED, A.A. 2018. The impact of national culture on knowledge management processes in the context of an economic transition to a knowledge-based economy: the case of Qatar. Robert Gordon University, PhD thesis.

In recent years, a global movement towards a knowledge-based economy through the provision of adequate and appropriate infrastructure and development programs for leveraging the potential of human capital has started. There has been tremendous cognit... Read More about The impact of national culture on knowledge management processes in the context of an economic transition to a knowledge-based economy: the case of Qatar..

Exploring the everyday life information needs and the socio-cultural adaptation barriers of Syrian refugees in Scotland. (2018)
Journal Article
MARTZOUKOU, K. and BURNETT, S. 2018. Exploring the everyday life information needs and the socio-cultural adaptation barriers of Syrian refugees in Scotland. Journal of documentation [online], 74(5), pages 1104-1132. Available from: https://doi.org/10.1108/JD-10-2017-0142

Purpose: This paper presents the research findings of the 'Syrian new Scots' Information Literacy Way-finding practices' research project, funded by the Information Literacy Group (ILG) of the Chartered Institute of Library and Information Profession... Read More about Exploring the everyday life information needs and the socio-cultural adaptation barriers of Syrian refugees in Scotland..

An academic library position in a university: understanding the position and its positioning process. (2018)
Thesis
MD YUSOF, M. 2018. An academic library position in a university: understanding the position and its positioning process. Robert Gordon University, PhD thesis.

This study explored the issues related to academic libraries' position and the positioning process. The study adopted an inductive and grounded theory approach to illuminate the academic library's position and positioning process through the percepti... Read More about An academic library position in a university: understanding the position and its positioning process..

Enterprise search and discovery capability: the factors and generative mechanisms for user satisfaction. (2018)
Journal Article
CLEVERLEY, P.H. and BURNETT, S. 2019. Enterprise search and discovery capability: the factors and generative mechanisms for user satisfaction. Journal of information science [online], 45(1), pages 29-52. Available from: https://doi.org/10.1177/0165551518770969

Many organizations are re-creating the 'Google-like' experience behind their firewall to exploit their information. However, surveys show dissatisfaction with enterprise search is commonplace. No prior study has investigated unsolicited user feedback... Read More about Enterprise search and discovery capability: the factors and generative mechanisms for user satisfaction..

Citizen curation in online discussions of Donald Trump's presidency: sharing the news on Mumsnet. (2017)
Journal Article
PEDERSEN, S. and BURNETT, S. 2018. Citizen curation in online discussions of Donald Trump's presidency: sharing the news on Mumsnet. Digital journalism [online], 6(5), pages 545-562. Available from: https://doi.org/10.1080/21670811.2017.1399806

In an era of fake news and concerns about social-media bubbles, we consider how participants in online discussions on the UK parenting website Mumsnet assess the validity and potential subjectivity of news information sources. Building on previous wo... Read More about Citizen curation in online discussions of Donald Trump's presidency: sharing the news on Mumsnet..

Beyond 'grey in sepia': empowering the everyday life information literacy of Syrian new Scots: Syrian new Scots' information literacy way-findings practices. (2017)
Presentation / Conference
MARTZOUKOU, K. and BURNETT, S. 2017. Beyond 'grey in sepia': empowering the everyday life information literacy of Syrian new Scots: Syrian new Scots' information literacy way-findings practices. Presented at the 2017 Annual conference of the Chartered Institute of Library and Information Professionals (CILIP 2017), 5-6 July 2017, Manchester, UK [online]. Available from: https://www.slideshare.net/CILIP/beyond-grey-in-sepia-empowering-the-everyday-life-information-literacy-of-syrian-new-scots

This paper presents the research findings of 'Lost in Information? Syrian new Scots Information Literacy Way-finding practices' research project, which was funded by the Information Literacy Group (ILG) of the Chartered Institute of Library and Infor... Read More about Beyond 'grey in sepia': empowering the everyday life information literacy of Syrian new Scots: Syrian new Scots' information literacy way-findings practices..

The information experiences of Syrian new Scots: more than meets the eye: Syrian new Scots' information literacy way-finding practices. (2017)
Presentation / Conference
MARTZOUKOU, K. and BURNETT, S. 2017. The information experiences of Syrian new Scots: more than meets the eye: Syrian new Scots' information literacy way-finding practices. Presented at the 6th Information: interactions and impact conference (i3 2017), 27-30 June 2017, Aberdeen, UK.

The aim of this study was to examine the information related experiences and information literacy practices of Syrian new Scots during their resettlement and integration. The objectives were: 1) To explore Syrian new Scots' 'ways of knowing' for addr... Read More about The information experiences of Syrian new Scots: more than meets the eye: Syrian new Scots' information literacy way-finding practices..

Scotland welcomes refugees: the roles of the library in resettlement and inclusion: Syrian new Scots' information literacy way-findings practices. (2017)
Presentation / Conference
MARTZOUKOU, K. and BURNETT, S. 2017. Scotland welcomes refugees: the roles of the library in resettlement and inclusion: Syrian new Scots' information literacy way-findings practices. Presented at the 2017 Annual conference of the Chartered Institute of Library and Information Professionals Scotland (CILIPS 2017): strategies for success, 5-6 June 2017, Dundee, UK [online]. Available from: https://www.slideshare.net/martzoukou/cilips-june-2017-conference

Aims: A scoping study that aims to examine the information related experiences and information literacy practices of Syrian new Scots (the Syrian refugees in Scotland) during their resettlement and integration. Objectives: 1) To explore Syrian new Sc... Read More about Scotland welcomes refugees: the roles of the library in resettlement and inclusion: Syrian new Scots' information literacy way-findings practices..

The impact of knowledge management processes on organizational resilience: data mining as an instrument of measurement. (2017)
Thesis
FRELAS, M. 2017. The impact of knowledge management processes on organizational resilience: data mining as an instrument of measurement. Robert Gordon University, DInfSci thesis. Hosted on OpenAIR [online]. Available from: https://openair.rgu.ac.uk

The aim of the research conducted for this thesis is to test the feasibility of using data mining (DM) to assess the relationship between and the impact of knowledge management (KM) on organizational resilience (OR). The emphasis currently placed on... Read More about The impact of knowledge management processes on organizational resilience: data mining as an instrument of measurement..

Syrian new Scots' information literacy way-finding practices: phase 1 research findings. (2017)
Presentation / Conference
MARTZOUKOU, K. and BURNETT, S. 2017. Syrian new Scots' information literacy way-finding practices: phase 1 research findings. Presented at the 2017 Librarians' information literacy annual conference (LILAC 2017), 10-12 April 2017, Swansea, UK [online]. Available from: https://www.slideshare.net/infolit_group/new-syrian-scots-information-literacy-wayfinding-practices-phase-1-research-findings-martzoukou

The research in Phase 1 was conducted via interviews with two Scottish Refugee Council Coordinators and two focus groups with Syrian new Scots (with nine women and nine men). Syrian participants were also involved in a drawing exercise that helped to... Read More about Syrian new Scots' information literacy way-finding practices: phase 1 research findings..

Linking for influence: Twitter linked content in the Scottish Referendum televised debates. (2016)
Journal Article
BURNETT, S. and BLOICE, L. 2016. Linking for influence: Twitter linked content in the Scottish Referendum televised debates. Journal of information science [online], 42(3), pages 396-409. Available from https://doi.org/10.1177/0165551515624355

Twitter, the micro-blogging social media tool, has established a critical role in facilitating social engagement. Its low technical and economic barriers to uptake provide a readily accessible forum for public engagement with events such as televised... Read More about Linking for influence: Twitter linked content in the Scottish Referendum televised debates..

(Re)presenting heritage: laser scanning and 3D visualisations for cultural resilience and community engagement. (2016)
Journal Article
TAIT, E., LAING, R., GRINNALL, A., BURNETT, S. and ISAACS, J. 2016. (Re)presenting heritage: laser scanning and 3D visualisations for cultural resilience and community engagement. Journal of information science [online], 42(3), pages 420-433. Available from: https://doi.org/10.1177/0165551516636306

Cultural heritage is increasingly being viewed as an economic asset for geographic areas who aim to capitalise in the surge in interest in local history and heritage tourism from members of the public. Digital technologies have developed that facilit... Read More about (Re)presenting heritage: laser scanning and 3D visualisations for cultural resilience and community engagement..

Barriers to knowledge sharing in third sector social care: a case study. (2016)
Journal Article
BLOICE, L. and BURNETT, S. 2016. Barriers to knowledge sharing in third sector social care: a case study. Journal of knowledge management [online], 20(1), pages 125-145. Available from: https://doi.org/10.1108/JKM-12-2014-0495

Purpose - This paper aims to build on existing theory of knowledge sharing barriers (KSBs) by exploring the concept in the relatively under-researched context of social service not-for-profit organisations. Design/methodology/approach - In this study... Read More about Barriers to knowledge sharing in third sector social care: a case study..