Systems thinking and CMM for continuous improvement in the construction industry.
(2019)
Journal Article
OMOTAYO, T.S., BOATENG, P., OSOBAJO, O., OKE, A. and OBI, L.I. 2020. Systems thinking and CMM for continuous improvement in the construction industry. International journal for productivity and performance management [online], 69(2), pages 271-296. Available from: https://doi.org/10.1108/IJPPM-11-2018-0417
Purpose: The purpose of this paper is to present a capability maturity model (CMM) developed to implement continuous improvement in small and medium scale construction companies (SMSCC) in Nigeria. Design/methodology/approach: A multi-strategy approa... Read More about Systems thinking and CMM for continuous improvement in the construction industry..