The impact of platform audits on the manipulation of online reviews.
(2024)
Journal Article
LIU, C.-Y., OLIVEIRA, F.S. and YOU, T.-H. 2024. The impact of platform audits on the manipulation of online reviews. International journal of production economics [online], 275, article number 109323. Available from: https://doi.org/10.1016/j.ijpe.2024.109323
To reduce sellers' manipulation of online reviews, platforms conduct audits and impose penalties on abusive practices. In this article, we study the effectiveness of self-regulation in preventing fake reviews and increasing consumer and social welfar... Read More about The impact of platform audits on the manipulation of online reviews..