Eliciting and visualising trust expectations using persona trust characteristics and goal models.
(2014)
Conference Proceeding
FAILY, S. and FLÉCHAIS, I. 2014. Eliciting and visualising trust expectations using persona trust characteristics and goal models. In Lanubile, F. and Ali, R. (eds.) Proceedings of the 6th International workshop on social software engineering (SSE 2014), 17 November 2014, Hong Kong, China. New York: ACM [online], pages 17-24. Available from: https://doi.org/10.1145/2661685.2661690
Developers and users rely on trust to simplify complexity when building and using software. Unfortunately, the invisibility of trust and the richness of a system's context of use means that factors influencing trust are difficult to see, and assessin... Read More about Eliciting and visualising trust expectations using persona trust characteristics and goal models..