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Citizenship information needs in the UK: results of a national survey of the general public by personal doorstep interview. (2000)
Journal Article
MARCELLA, R. and BAXTER, G. 2000. Citizenship information needs in the UK: results of a national survey of the general public by personal doorstep interview. Aslib proceedings [online], 52(3), pages 115-123. Available from: https://doi.org/10.1108/EUM0000000007005

This paper reports the results of the second stage of the Citizenship Information research project funded by the BLR&IC: a national survey, by personal doorstep interview, of the citizenship information needs of 898 members of the UK public. Major fi... Read More about Citizenship information needs in the UK: results of a national survey of the general public by personal doorstep interview..

Information need, information seeking behaviour and participation, with special reference to needs related to citizenship: results of a national survey. (2000)
Journal Article
MARCELLA, R. and BAXTER, G. 2000. Information need, information seeking behaviour and participation, with special reference to needs related to citizenship: results of a national survey. Journal of documentation [online], 56(2), pages 136-160. Available from: https://doi.org/10.1108/EUM0000000007112

This paper reports the results of the second stage of the Citizenship Information research project funded by the BLR&IC: a nation-wide survey, by personal doorstep interview, of the citizenship information needs of almost 900 members of the UK public... Read More about Information need, information seeking behaviour and participation, with special reference to needs related to citizenship: results of a national survey..

Citizenship information service provision in the United Kingdom: a study of 27 case agencies. (2000)
Journal Article
MARCELLA, R. and BAXTER, G. 2000. Citizenship information service provision in the United Kingdom: a study of 27 case agencies. Journal of librarianship and information science [online], 32(1), pages 9-25. Available from: https://doi.org/10.1177/096100060003200103

Reports results of 27 case study visits to UK public libraries, Citizens Advice Bureaux (CABx) and other advice agencies to examine existing levels of citizenship information provision within these organizations. The study covered all 13 UK Governmen... Read More about Citizenship information service provision in the United Kingdom: a study of 27 case agencies..

Citizenship information: a national survey of the citizenship information needs of the general public. (1999)
Book Chapter
MARCELLA, R. and BAXTER, G. 1999. Citizenship information: a national survey of the citizenship information needs of the general public. In: Bohme, S. and Spiller, D. (eds.) Perspectives of public library use 2: a compendium of survey information. Loughborough: Library and Information Statistics Unit (LISU) [online], pages 231-236. Available from: https://www.lboro.ac.uk/microsites/infosci/lisu/downloads/PPLU2.pdf

A relatively rare example of research originating from the LIS sector which ranges more widely than libraries. The survey examines the kinds of information that a sample of citizens have sought – and might in future seek – from public institutions. T... Read More about Citizenship information: a national survey of the citizenship information needs of the general public..

Citizenship information. (1999)
Report
MARCELLA, R. and BAXTER, G. 1999. Citizenship information. British library research and innovation report number 173. London: British library.

Citizenship information is information produced by or about national and local government, government departments and public sector organisations which may be of value to the citizen either as part of everyday life or in the participation by the citi... Read More about Citizenship information..

Corporate information security management. (1999)
Journal Article
MITCHELL, R.C., MARCELLA, R. and BAXTER, G. 1999. Corporate information security management. New library world [online], 100(5), pages 213-227. Available from: https://doi.org/10.1108/03074809910285888

To ensure business continuity the security of corporate information is extremely important. Previous studies have shown that corporate information is vulnerable to security attacks. Companies are losing money through security breaches. This paper des... Read More about Corporate information security management..

European Union information in public libraries in the United Kingdom. (1999)
Book Chapter
MARCELLA, R., BAXTER, G. and PARKER, S. 1999. European Union information in public libraries in the United Kingdom. In: Bohme, S. and Spiller, D. (eds.) Perspectives of public library use 2: a compendium of survey information. [online]. Loughborough: Library and Information Statistics Unit (LISU) [online], pages 225-230. Available from: https://www.lboro.ac.uk/microsites/infosci/lisu/downloads/PPLU2.pdf

This report presents some of the key findings of a research project, funded by the British Library Research and Innovation Centre, which investigated the provision of European Union information in UK public libraries. The project focused, in particul... Read More about European Union information in public libraries in the United Kingdom..

A national survey of the citizenship information needs of the general public. (1999)
Journal Article
MARCELLA, R. and BAXTER, G. 1999. A national survey of the citizenship information needs of the general public. Aslib proceedings [online], 51(4), pages 115-121. Available from: https://doi.org/10.1108/EUM0000000006970

This paper reports the results of a survey of information needs and information seeking behaviour of a national sample of the UK population. The survey was the first stage of the Citizenship Information project, funded by the British Library Research... Read More about A national survey of the citizenship information needs of the general public..

The information needs of United Kingdom Members of the European Parliament (MEPs). (1999)
Journal Article
MARCELLA, R., CARCARY, I. and BAXTER, G. 1999. The information needs of United Kingdom Members of the European Parliament (MEPs). Library management [online], 20(3), pages 168-178. Available from: https://doi.org/10.1108/01435129910259667

Investigates attitudes amongst decision makers in the European Parliament to the role of information in their work, and their ability to identify, access and evaluate that information most relevant to their needs. Aims to elicit data regarding levels... Read More about The information needs of United Kingdom Members of the European Parliament (MEPs)..

The information needs and the information seeking behaviour of a national sample of the population in the United Kingdom, with special reference to needs related to citizenship. (1999)
Journal Article
MARCELLA, R. and BAXTER, G. 1999. The information needs and the information seeking behaviour of a national sample of the population in the United Kingdom, with special reference to needs related to citizenship. Journal of documentation [online], 55(2), pages 159-183. Available from: https://doi.org/10.1108/EUM0000000007142

This paper reports the results of a survey of information needs and information seeking behaviour of a national sample of the UK population. The project was funded by the BLR&IC and comprised a survey by questionnaire covering all regions of the Unit... Read More about The information needs and the information seeking behaviour of a national sample of the population in the United Kingdom, with special reference to needs related to citizenship..

Rural citizens' information needs: a survey undertaken on behalf of the Shetland Islands Citizens Advice Bureau. (1998)
Journal Article
BEER, S.F., MARCELLA, R. and BAXTER, G. 1998. Rural citizens' information needs: a survey undertaken on behalf of the Shetland Islands Citizens Advice Bureau. Journal of librarianship and information science [online], 30(4), pages 223-240. Available from: https://doi.org/10.1177/096100069803000403

Reports results of a study of the rural information needs in the Shetland Islands areas aimed at gaining a greater understanding of the operation of the Shetland Islands Citizens Advice Bureau (SICAB). The objectives were: to analyse the operation of... Read More about Rural citizens' information needs: a survey undertaken on behalf of the Shetland Islands Citizens Advice Bureau..

The citizenship information needs of the UK public: the quest for representativeness in methodological approach. (1998)
Conference Proceeding
MARCELLA, R. and BAXTER, G. 1998. The citizenship information needs of the UK public: the quest for representativeness in methodological approach. In Wilson, T.D. and Allen, D.K. (eds.) Exploring the contexts of information behaviour: proceedings of the 2nd International conference on research in information needs, seeking and use in different contexts (ISIC 1998), 13-15 August 1998, Sheffield, UK. London: Taylor Graham, pages 304-320. Available from: http://www.informationr.net/isic/ISIC1998/98_Marcella.pdf

The aims of the Citizenship Information project were to measure demand for citizenship information and establish the nature of information need exhibited by users. The objectives of the project were to: 1.define and describe citizenship information 2... Read More about The citizenship information needs of the UK public: the quest for representativeness in methodological approach..

A career progression survey of graduates of the Postgraduate Diploma/MSc in Information Analysis. (1998)
Journal Article
MARCELLA, R. and BAXTER, G. 1998. A career progression survey of graduates of the Postgraduate Diploma/MSc in Information Analysis. Education for information [online], 16(2), pages 107-130. Available from: https://doi.org/10.3233/EFI-1998-16202

This paper describes the results of a survey, carried out in 1997, of graduates of the first four cohorts (1992/3-1995-6) of the Postgraduate DiplomalMSc in Information Analysis at the School of Information and Media, the Robert Gordon University. Th... Read More about A career progression survey of graduates of the Postgraduate Diploma/MSc in Information Analysis..

Citizenship information, electronic government. (1998)
Other
MARCELLA, R. and BAXTER, G. 1998. Citizenship information, electronic government. Information UK outlooks, 31, pages 1-22.

This paper summarises the results of the Citizenship Information national survey of information needs and information seeking behaviour of the UK general public. The project was funded by the BLR&IC and comprised a survey by questionnaire covering al... Read More about Citizenship information, electronic government..

The pattern of provision of European Union information in France and the United Kingdom: a comparative study of services. (1997)
Journal Article
MARCELLA, R., BAXTER, G., PARKER, S. and DAVIES, S. 1997. The pattern of provision of European Union information in France and the United Kingdom: a comparative study of services. Library management [online], 18(5), pages 243-252. Available from: https://doi.org/10.1108/01435129710176751

Compares the selective European information services in France and the UK, stating that whereas France gathers information from official documentation and its representations in the EC in Paris and Marseille, the UK got its European information from... Read More about The pattern of provision of European Union information in France and the United Kingdom: a comparative study of services..

European Union information: an investigation of need amongst public library users in three Scottish authorities. (1997)
Journal Article
MARCELLA, R. and BAXTER, G. 1997. European Union information: an investigation of need amongst public library users in three Scottish authorities. Journal of librarianship and information science [online], 29(2), pages 69-76. Available from: https://doi.org/10.1177/096100069702900202

This article reports the results of a study funded by the British Library, undertaken by the School of Information and Media, Robert Gordon University with the help of three public libraries services (Aberdeen, Glasgow and Moray). The study aimed to... Read More about European Union information: an investigation of need amongst public library users in three Scottish authorities..

Citizenship information and public libraries. (1997)
Other
MARCELLA, R. and BAXTER, G. 1997. Citizenship information and public libraries. Public library journal, 12(4), pages 73-77.

This article examines the development of the concept of citizenship information within the UK, with a particular focus on the role played by public libraries.

The provision of European information by public libraries in the UK. (1997)
Journal Article
MARCELLA, R., BAXTER, G. and PARKER, S. 1997. The provision of European information by public libraries in the UK. Library management [online], 18(1), pages 7-41. Available from: https://doi.org/10.1108/01435129710157725

Describes a British Library Research and Innovation Centre-funded project to investigate the provision of European information in public libraries in the UK, via the establishment of the Public Information Relay (PIR), a European Commission initiativ... Read More about The provision of European information by public libraries in the UK..

European Union information in public libraries in the United Kingdom. (1996)
Report
MARCELLA, R., BAXTER, G. and PARKER, S. 1996. European Union information in public libraries in the United Kingdom. British library research and innovation report number 19. London: British Library.

This report describes a British Library funded research project which investigated the provision of European information in public libraries in the United Kingdom, and in particular the implementation of the Public Information Relay - a European Comm... Read More about European Union information in public libraries in the United Kingdom..

European information in public libraries in the United Kingdom: the implementation of the public information relay. (1996)
Other
MARCELLA, R. and BAXTER, G. 1996. European information in public libraries in the United Kingdom: the implementation of the public information relay. Public library journal, 11(1), pages 11-12.

In the early 1990s, during the lengthy and often heated debate over the United Kingdom's ratification of the Maastricht Treaty, the European Commission became increasingly aware of a communication gap between itself and the British public. Mindful of... Read More about European information in public libraries in the United Kingdom: the implementation of the public information relay..