Professor Rita Marcella's Outputs (114)

Being sorry and meaning it. (2015)
Newspaper / Magazine
MARCELLA, R. 2015. Being sorry and meaning it. Press and journal: business [online], 20 July 2015. Available from: https://www.pressandjournal.co.uk/fp/business/business-opinion/634950/rita-marcella-sorry-meaning/

There have been many high profile examples of companies getting it wrong when communicating with the world in the aftermath of a disaster.

Members of the Scottish Parliament (MSPs) on Twitter: constituency champions or party animals? (2015)
Presentation / Conference Contribution
BAXTER, G., MARCELLA, R. and O'SHEA, M. 2015. Members of the Scottish Parliament (MSPs) on Twitter: constituency champions or party animals? Presented at the 5th information: interactions and impact conference (i3 2015), 23-26 June 2015, Aberdeen, UK.

The purpose of this paper is to explore the use of Twitter by Members of the Scottish Parliament (MSPs) for the provision of constituency-related information, or in support of their constituency service work. While there was some evidence of MSPs on... Read More about Members of the Scottish Parliament (MSPs) on Twitter: constituency champions or party animals?.

To regulate or not to regulate. (2015)
Newspaper / Magazine
MARCELLA, R. 2015. To regulate or not to regulate. Press and journal: business [online], 15 June 2015. Available from: https://www.pressandjournal.co.uk/fp/business/business-opinion/610068/rita-marcella-regulate-not-regulate/

Within a few days of his appointment as business, innovation and skills secretary on May 11, 2015, and in the immediate post-election period, Sajid Javid has promised to reduce the red tape that besets businesses, increasing operating costs dramatica... Read More about To regulate or not to regulate..

The challenge of demonstrating the impact of research beyond traditional mechanisms. (2015)
Presentation / Conference Contribution
MARCELLA, R., LOCKERBIE, H. and CAMERON, R. 2015. The challenge of demonstrating the impact of research beyond traditional mechanisms. In Bezzina, F. and Cassar, V. (eds.) Proceedings of the 14th European conference on research methodology for business and management studies (ECRM 2015), 11-12 June 2015, Valetta, Malta. Sonning Common: Academic Conferences and Publishing International, pages 259-266.

The concept of impact in academia is a focus of not only research councils but also of nationwide institutional research evaluations. In the UK, it is necessary for academics and their institutions to not only conduct research which has real impact,... Read More about The challenge of demonstrating the impact of research beyond traditional mechanisms..

The 2014 Scottish independence referendum: a study of voters' online information behaviour. (2014)
Presentation / Conference Contribution
BAXTER, G. and MARCELLA, R. 2014. The 2014 Scottish independence referendum: a study of voters' online information behaviour. Information research [online], 19(4, Supplement): proceedings of the 2014 Information behaviour conference (ISIC 2014), 2-5 September 2014, Leeds, UK, paper number isicsp5. Available from: http://www.informationr.net/ir/19-4/isic/isicsp5.html

Introduction. The paper will present the preliminary results of a study of voters' online information behaviour being conducted during the 2014 Scottish independence referendum campaign. The referendum provides a rare opportunity to explore politicia... Read More about The 2014 Scottish independence referendum: a study of voters' online information behaviour..

Online parliamentary election campaigns in Scotland: a decade of research. (2013)
Journal Article
BAXTER, G. and MARCELLA, R. 2013. Online parliamentary election campaigns in Scotland: a decade of research. eJournal of eDemocracy and open government [online], 5(2), pages 107-127. Available from: https://doi.org/10.29379/jedem.v5i2.210

Over the last ten years, the authors have conducted a series of investigations into the use of the Internet by political parties and individual candidates during parliamentary election campaigns in Scotland. These are the only such studies which have... Read More about Online parliamentary election campaigns in Scotland: a decade of research..

The information seeking behaviour of oil and gas industry workers in the context of health, safety and emergency response: a discussion of the value of models of information behaviour. (2013)
Journal Article
MARCELLA, R., PIRIE, T. and ROWLANDS, H. 2013. The information seeking behaviour of oil and gas industry workers in the context of health, safety and emergency response: a discussion of the value of models of information behaviour. Information research [online], 18(3), Article 583. Available from: http://www.informationr.net/ir/18-3/paper583.html

Introduction. We explore the application of models of information seeking behaviour to the findings of a study of the information needs of oil and gas workers in relation to health, safety and emergency response. Method. Primary data were collected t... Read More about The information seeking behaviour of oil and gas industry workers in the context of health, safety and emergency response: a discussion of the value of models of information behaviour..

Do online election campaigns sway the vote? A study of the 2011 Scottish Parliamentary election. (2013)
Journal Article
BAXTER, G. and MARCELLA, R. 2013. Do online election campaigns sway the vote? A study of the 2011 Scottish parliamentary election. Libri [online], 63(3), pages 190-205. Available from: https://doi.org/10.1515/libri-2013-0015

This paper reports the results of a study which investigated the use of social media by political parties and candidates in Scotland as part of their campaign for election to the Scottish Parliament in 2011, and which compared this to the situation e... Read More about Do online election campaigns sway the vote? A study of the 2011 Scottish Parliamentary election..

Voters' information behaviour when using political actors' web sites during the 2011 Scottish Parliament election campaign. (2013)
Journal Article
BAXTER, G., MARCELLA, R., CHAPMAN, D. and FRASER, A. 2013. Voters' information behaviour when using political actors' web sites during the 2011 Scottish Parliament election campaign. Aslib proceedings [online], 65(5), pages 515-533. Available from: https://doi.org/10.1108/AP-09-2012-0073

Purpose “ The purpose of this paper is to report the results of a study of voters' online behaviour conducted during the 2011 Scottish parliamentary election campaign. Design/methodology/approach “ The study used an interactive, electronically-assist... Read More about Voters' information behaviour when using political actors' web sites during the 2011 Scottish Parliament election campaign..

The critical incident technique as a tool for gathering data as part of a qualitative study of information seeking behaviour. (2013)
Presentation / Conference Contribution
MARCELLA, R., ROWLANDS, H. and BAXTER, G. 2013. The critical incident technique as a tool for gathering data as part of a qualitative study of information seeking behaviour. In Ramos, I. and Mesquita, A. (eds.) Proceedings of the 12th European conference on research methodology for business and management studies (ECRM 2013), 4-5 July 2013, Guimaraes, Portugal. Sonning Common: Academic Conferences and Publishing International, pages 247-253.

Since devised by Flanagan in 1954 as a tool to explore what people do to achieve an organisational aim, the critical incident technique (CIT) has been used in various disciplines as a method of understanding human behaviour. This paper provides an ov... Read More about The critical incident technique as a tool for gathering data as part of a qualitative study of information seeking behaviour..

Bravehearts or tim'rous beasties? (2013)
Presentation / Conference Contribution
BAXTER, G. and MARCELLA, R. 2013. Bravehearts or tim'rous beasties? A decade of research into online election campaigns in Scotland. In Parycek, P. and Edelmann, N. (eds). Proceedings of the 2013 International conference for e-democracy and open government (CeDEM13), 22-24 May 2013, Krems, Austria. 2nd ed. Krems: Edition Donau-Universität [online], pages 75-87. Available from: http://www.donau-uni.ac.at/imperia/md/content/department/gpa/zeg/bilder/cedem/cedem13_2nd_ed_final_version.pdf

Over the last ten years, the authors have conducted a series of investigations into the use of the Internet by political parties and individual candidates during parliamentary at the Scottish political arena. This paper provides an overview of the re... Read More about Bravehearts or tim'rous beasties?.

Goin' Holyrood? (2013)
Presentation / Conference Contribution
BAXTER, G., MARCELLA, R., CHAPMAN, D. and FRASER, A. 2013. Goin' Holyrood? A study of voters' online information behaviour when using parties' and candidates' websites during the 2011 Scottish Parliament election campaign. Procedia: social and behavioral sciences [online], 73: proceedings of the 2nd International conference on integrated information (IC-ININFO 2012), 30 August - 3 September 2012, Budapest, Hungary, pages 209-216. Available from: https://doi.org/10.1016/j.sbspro.2013.02.043

This paper reports the results of a study of voters' online behaviour conducted during the 2011 Scottish Parliamentary election campaign. Here, 64 citizens of Aberdeen, North-east Scotland, were observed and questioned while they searched for, browse... Read More about Goin' Holyrood?.

Managing the safety chain: the management of workforce safety and competency in the oil and gas industry. (2012)
Report
MARCELLA, R., ROWLANDS, H. and PIRIE, T. 2012. Managing the safety chain: the management of workforce safety and competency in the oil and gas industry. Unpublished internal document. OPITO International FZ LLC.

Aberdeen Business School, part of Robert Gordon University, have conducted multiple interviews in nine operating and contracting companies across the globe to gain insight into the management of workforce safety and competency, with a view of identif... Read More about Managing the safety chain: the management of workforce safety and competency in the oil and gas industry..

Does Scotland 'like' this? Social media use by political parties and candidates in Scotland during the 2010 UK general election campaign (2012)
Journal Article
BAXTER, G. and MARCELLA, R. 2012. Does Scotland 'like' this? Social media use by political parties and candidates in Scotland during the 2010 UK general election campaign. Libri [online], 62(2), pages 109-124. Available from: https://doi.org/10.1515/libri-2012-0008

This paper reports the results of a study which investigated the use of social media by political parties and candidates in Scotland as part of their campaign for election to the UK Parliament in 2010. The study consisted of an analysis of the conten... Read More about Does Scotland 'like' this? Social media use by political parties and candidates in Scotland during the 2010 UK general election campaign.

Tick safety not boxes: competency and compliance in the oil and gas industry. (2011)
Report
MARCELLA, R., PIRIE, T. and DOIG, D. 2011. Tick safety not boxes: competency and compliance in the oil and gas industry. Unpublished internal document. Dubai: OPITO International FZ LLC.

This paper details the results of an independent study, conducted by Aberdeen Business School at Robert Gordon University and commissioned by OPITO. It sought to explore the primary goals of organisations in the oil and gas industry in addressing com... Read More about Tick safety not boxes: competency and compliance in the oil and gas industry..

The use of the internet by political parties and candidates in Scotland during the 2010 UK general election campaign. (2011)
Journal Article
BAXTER, G., MARCELLA, R. and VARFIS, E. 2011. The use of the Internet by political parties and candidates in Scotland during the 2010 UK general election campaign. Aslib Proceedings [online], 63(5), pages 464-483. Available at: https://doi.org/10.1108/00012531111164969

Purpose “ This paper seeks to report the results of a study, which investigated the use of the internet by political parties and individual candidates in Scotland as part of their campaign for election to the UK Parliament in 2010. Design/methodology... Read More about The use of the internet by political parties and candidates in Scotland during the 2010 UK general election campaign..

Does Scotland 'like' this? (2011)
Presentation / Conference Contribution
BAXTER, G. and MARCELLA, R. 2011. Does Scotland 'like' this? The use of social media by political parties and candidates in Scotland during the 2010 UK General Election campaign. Presented at the 3rd Information: interactions and impact conference (i3 2011), 20-23 June 2011, Aberdeen, UK.

This conference paper reported the main results of a study that examined the use of social media by political parties and individual candidates in Scotland during the five weeks preceding the 2010 UK General Election. The paper presented the key find... Read More about Does Scotland 'like' this?.

Organisational information behaviour in the public consultation process in Scotland. (2010)
Journal Article
BAXTER, G., MARCELLA, R. and ILLINGWORTH, L. 2010. Organisational information behaviour in the public consultation process in Scotland. Information research [online], 15(4), paper 442. Available from: http://www.informationr.net/ir/15-4/paper442.html

This study explored the information behaviour of representative groups in responding to Scottish Government consultations. It investigated how organizations find out about relevant consultations, how they go about gathering information in preparation... Read More about Organisational information behaviour in the public consultation process in Scotland..

Beyond the barricades: the quest for global health, safety and emergency response training standards in the oil and gas industry. (2010)
Report
MARCELLA, R. and PIRIE, T. 2010. Beyond the barricades: the quest for global health, safety and emergency response training standards in the oil and gas industry. Unpublished internal document. Dubai: OPITO International FZ LLC.

An independent study, covering senior leaders in sixty companies across the globe, was conducted by the Aberdeen Business School at Robert Gordon University, to assist OPITO in exploring how internationalisation impacts on emergency response and basi... Read More about Beyond the barricades: the quest for global health, safety and emergency response training standards in the oil and gas industry..

Measure for measure: the economic and social value of creative and performing arts research in the UK. (2008)
Report
MARCELLA, R., MACDONALD, S. and BAXTER, G. 2008. Measure for measure: the economic and social value of creative and performing arts research in the UK. Aberdeen: Robert Gordon University.

This work is one of a series of 34 essays on the value of arts and humanities research, commissioned by the UK Arts and Humanities Research Council (AHRC) in 2008. This essay considers the economic and social value of creative and performing arts res... Read More about Measure for measure: the economic and social value of creative and performing arts research in the UK..