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Adopting the International Standard 'Becoming a human-centred organization (ISO 27500)' supports a strategic approach to internationalisation.

Vosper, Helen

Authors

Helen Vosper



Contributors

Jaimie Hoffman
Editor

Patrick Blessinger
Editor

Mandla Makhanya
Editor

Abstract

Educational development is increasingly focussed on quality assurance and enhancement. Individual states/countries have their own mechanisms for assuring the student experience, and this has been accompanied by development of tools (including the UK’s National Student Survey) for capturing student opinion of our efforts. Areas where more work is needed include equity and diversity and it is perhaps time for a fresh approach. In other sectors, International Standards ensure safety, reliability and quality of products and services. Such standards also represent a stakeholder-negotiated (and therefore shared) understanding of ‘good quality’, supporting organisations in accessing new markets and permitting a fair global trade, an approach relevant to higher education. Recent publication of ISO (The International Organization for Standardization) Standard 27500 (the International Standard describing the principles and rationales behind becoming a humancentred organization) seems timely. Encouraging educational institutions to adopt this Standard may offer a strategy for addressing several issues, including internationalisation.

Publication Date Feb 4, 2019
Publisher Emerald
Pages 233-249
Series Title Innovations in higher education teaching and learning
Series Number 16
Series ISSN 2055-3641
Book Title Strategies for fostering inclusive classrooms in higher education: international perspectives on equity and inclusion
Chapter Number 14
ISBN 9781787560611
Institution Citation VOSPER, H. 2019. Adopting the International Standard ' Becoming a human-centred organization (ISO 27500)' supports a strategic approach to internationalisation. In Hoffman, J., Blessinger, P. and Makhanya, M. (eds.) Strategies for fostering inclusive classrooms in higher education: international perspectived on equity and inclusion. Innovations in higher education teaching and learning, 16. Bingley: Emerald [online], pages 233-249. Available from: https://doi.org/10.1108/S2055-364120190000016018
DOI https://doi.org/10.1108/S2055-364120190000016018
Keywords Accessibility; Cultural competence; Equity; Ergonomics; Human factors; International standards; Systems engineering initiative for patient safety (SEIPS) 2.0; Universal design for learning ; Well-being

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