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The development of a framework for understanding the UX of subtitles.

Crabb, Michael; Jones, Rhianne; Armstrong, Mike


Michael Crabb

Rhianne Jones

Mike Armstrong


Approximately 10% of the television audience use subtitles (captioning) to support their viewing experience. Subtitles enable viewers to participate in an experience that is often taken for granted by the general audience. However, when reviewing subtitle literature, it is uncommon to find work that examines the user experience of subtitle users. This paper presents work on the development of a framework analysing the user experience of watching subtitled content. The framework is introduced, its usage discussed, and the overall framework is then reflected on.

Start Date Oct 26, 2015
Publication Date Oct 26, 2015
Publisher Association for Computing Machinery
Pages 347-348
ISBN 9781450334006
Institution Citation CRABB, M., JONES, R. and ARMSTRONG, M. 2015. The development of a framework for understanding the UX of subtitles. In Proceedings of the 17th International Association for Computing Machinery (ACM) SIGACCESS conference on computers and accessibility (ASSETS '15), 26-28 October 2015, Lisbon, Portugal. New York: ACM [online], pages 347-348. Available from:
Keywords Human centred computing; Accessibility design; Evaluation methods


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