The development of a framework for understanding the UX of subtitles.

Crabb, Michael; Jones, Rhianne; Armstrong, Mike

Abstract

Approximately 10% of the television audience use subtitles (captioning) to support their viewing experience. Subtitles enable viewers to participate in an experience that is often taken for granted by the general audience. However, when reviewing subtitle literature, it is uncommon to find work that examines the user experience of subtitle users. This paper presents work on the development of a framework analysing the user experience of watching subtitled content. The framework is introduced, its usage discussed, and the overall framework is then reflected on.

Citation

CRABB, M., JONES, R. and ARMSTRONG, M. 2015. The development of a framework for understanding the UX of subtitles. In Proceedings of the 17th International Association for Computing Machinery (ACM) SIGACCESS conference on computers and accessibility (ASSETS '15), 26-28 October 2015, Lisbon, Portugal. New York: ACM [online], pages 347-348. Available from: http://doi.acm.org/10.1145/2700648.2811372

• Conference Name: 17th International ACM SIGACCESS conference on computers and accessibility
• Conference Location: Lisbon, Portugal
• Start Date: Oct 26, 2015
• End Date: Oct 28, 2015
• Acceptance Date: Jun 18, 2015
• Online Publication Date: Oct 26, 2015
• Publication Date: Oct 31, 2015
• Deposit Date: Sep 19, 2016
• Publicly Available Date: Sep 19, 2016
• Publisher: ACM Association for Computing Machinery
• Pages: 347-348
• ISBN: 9781450334006
• DOI: https://doi.org/10.1145/2700648.2811372
• Keywords: Human centred computing; Accessibility design; Evaluation methods
• Public URL: http://hdl.handle.net/10059/1755