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Perspectives of healthcare professionals in Qatar on causes of medication errors: a mixed methods study of safety culture.

Stewart, Derek; Thomas, Binny; MacLure, Katie; Pallivalapila, Abdulrouf; El Kassem, Wessam; Awaisu, Ahmed; McLay, James S.; Wilbur, Kerry; Wilby, Kyle; Ryan, Cristin; Dijkstra, Andrea; Singh, Rajvir; Al Hail, Moza

Authors

Derek Stewart

Binny Thomas

Katie MacLure

Abdulrouf Pallivalapila

Wessam El Kassem

Ahmed Awaisu

James S. McLay

Kerry Wilbur

Kyle Wilby

Cristin Ryan

Andrea Dijkstra

Rajvir Singh

Moza Al Hail



Abstract

Background: There is a lack of robust, rigorous mixed methods studies of patient safety culture generally and notably those which incorporate behavioural theories of change. The study aimed to quantify and explain key aspects of patient safety culture which were of most concern to healthcare professionals in Qatar. Methods: A sequential explanatory mixed methods design of a cross-sectional survey followed by focus groups in Hamad Medical Corporation, Qatar. All doctors, nurses and pharmacists were invited to complete the Hospital Survey on Patient Safety Culture (HSOPS). Respondents expressing interest in focus group participation were sampled purposively, and discussions based on survey findings using the Theoretical Domains Framework (TDF) to explain behavioural determinants. Results: One thousand, six hundred and four questionnaires were received (67.9% nurses, 13.3% doctors, 12.9% pharmacists). Questionnaire items clustered into six components of:

Citation

STEWART, D., THOMAS, B., MACLURE, K., PALLIVALAPILA, A., EL KASSEM, W., AWAISU, A., MCLAY, J.S., WILBUR, K., WILBY, K., RYAN, C., DIJKSTRA, A., SINGH, R. and AL HAIL, M. 2018. Perspectives of healthcare professionals in Qatar on causes of medication errors: a mixed methods study of safety culture. PLoS one [online], 13(9), article ID e0204801. Available from: https://doi.org/10.1371/journal.pone.0204801

Journal Article Type Article
Acceptance Date Sep 15, 2018
Online Publication Date Sep 28, 2018
Publication Date Sep 28, 2018
Deposit Date Oct 4, 2018
Publicly Available Date Oct 4, 2018
Journal PLoS one
Print ISSN 1932-6203
Electronic ISSN 1932-6203
Publisher Public Library of Science
Peer Reviewed Peer Reviewed
Volume 13
Issue 9
Article Number e0204801
DOI https://doi.org/10.1371/journal.pone.0204801
Keywords Medical doctors; Pharmacists; Nurses; Behavior; Drug safety; Allied health care professionals; Physicians; Qatar
Public URL http://hdl.handle.net/10059/3159

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