Perspectives of healthcare professionals in Qatar on causes of medication errors: a mixed methods study of safety culture.

Stewart, Derek; Thomas, Binny; MacLure, Katie; Pallivalapila, Abdulrouf; El Kassem, Wessam; Awaisu, Ahmed; McLay, James S.; Wilbur, Kerry; Wilby, Kyle; Ryan, Cristin; Dijkstra, Andrea; Singh, Rajvir; Al Hail, Moza

Abstract

Background: There is a lack of robust, rigorous mixed methods studies of patient safety culture generally and notably those which incorporate behavioural theories of change. The study aimed to quantify and explain key aspects of patient safety culture which were of most concern to healthcare professionals in Qatar. Methods: A sequential explanatory mixed methods design of a cross-sectional survey followed by focus groups in Hamad Medical Corporation, Qatar. All doctors, nurses and pharmacists were invited to complete the Hospital Survey on Patient Safety Culture (HSOPS). Respondents expressing interest in focus group participation were sampled purposively, and discussions based on survey findings using the Theoretical Domains Framework (TDF) to explain behavioural determinants. Results: One thousand, six hundred and four questionnaires were received (67.9% nurses, 13.3% doctors, 12.9% pharmacists). Questionnaire items clustered into six components of:

Citation

STEWART, D., THOMAS, B., MACLURE, K., PALLIVALAPILA, A., EL KASSEM, W., AWAISU, A., MCLAY, J.S., WILBUR, K., WILBY, K., RYAN, C., DIJKSTRA, A., SINGH, R. and AL HAIL, M. 2018. Perspectives of healthcare professionals in Qatar on causes of medication errors: a mixed methods study of safety culture. PLoS one [online], 13(9), article ID e0204801. Available from: https://doi.org/10.1371/journal.pone.0204801

• Journal Article Type: Article
• Acceptance Date: Sep 15, 2018
• Online Publication Date: Sep 28, 2018
• Publication Date: Sep 28, 2018
• Deposit Date: Oct 4, 2018
• Publicly Available Date: Oct 4, 2018
• Journal: PLoS one
• Electronic ISSN: 1932-6203
• Publisher: Public Library of Science
• Peer Reviewed: Peer Reviewed
• Volume: 13
• Issue: 9
• Article Number: e0204801
• DOI: https://doi.org/10.1371/journal.pone.0204801
• Keywords: Medical doctors; Pharmacists; Nurses; Behavior; Drug safety; Allied health care professionals; Physicians; Qatar
• Public URL: http://hdl.handle.net/10059/3159
• Contract Date: Oct 4, 2018