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Propositions for utilising emotional intelligence in construction organisations.

Lawani, Ama; Moore, David R.

Authors

David R. Moore



Abstract

The emotional intelligence (EI) concept is prevalent within management literature and is recognized as an important skill for managers in achieving organisational effectiveness. However, scholars report an unwillingness by the construction industry to fully embrace this concept. This study aims to provide an assessment of EI research that relates specifically to construction project managers (CPM) and construction professionals (CP) through a literature review which involved a chronological and interpretive approach. Findings revealed that, in general, only a minimal number of investigations have been carried out with regards to the construction industry. Characteristics of reviewed studies include a predominance of quantitative methodologies and lack of consideration for both cultural orientation and the nature of the task/activity. It is suggested that studies of EI in construction need to consider concepts applied in social and management studies such as 'Identity and Culture' so as to discover more insights on how EI can be trained and utilized. The study offers relevant information for researchers, instructors and CP on ways to harness practical benefits of EI.

Citation

LAWANI, A. and MOORE, D.R. 2021. Propositions for utilising emotional intelligence in construction organisations. International journal of construction management [online], 21(2), pages 153-166. Available from: https://doi.org/10.1080/15623599.2018.1512028

Journal Article Type Article
Acceptance Date Aug 11, 2018
Online Publication Date Dec 13, 2018
Publication Date Feb 28, 2021
Deposit Date Dec 17, 2018
Publicly Available Date Dec 14, 2019
Journal International journal of construction management
Print ISSN 1562-3599
Electronic ISSN 2331-2327
Publisher Taylor & Francis
Peer Reviewed Peer Reviewed
Volume 21
Issue 2
Pages 153-166
DOI https://doi.org/10.1080/15623599.2018.1512028
Keywords Emotions; Emotional intelligence; Construction industry; Construction project managers and professionals
Public URL http://hdl.handle.net/10059/3239

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