Staff team perceptions of the Maltese outpatient parenteral antimicrobial therapy service.

Bugeja, Sara Jo; Stewart, Derek; Vosper, Helen

Abstract

The Outpatient Parenteral Antimicrobial Therapy (OPAT) service was developed to cater for hospitalised patients receiving antimicrobial treatment and who are stable enough to be discharged to an outpatient or home setting. The authors have used the Systems Engineering Initiative for Patient Safety (SEIPS) 2.0 as a framework for exploring OPAT performance in the Maltese context. This study investigated the perceptions of the system from the perspective of the OPAT staff. Analysis of the output from a focus group was mapped onto the SEIPS 2.0 framework in order to identify and assess how OPAT work system factors interacted to produce outcomes. Thematic analysis allowed key interactions to be explored. Four key themes were identified: the referral process, training/education, trust and service expansion. Combined with output from a future study phase exploring the patient experience, it is envisaged that these findings will assist in future intelligent re-design of the service.

Citation

BUGEJA, S.J., STEWART, D. and VOSPER, H. [2020]. Staff team perceptions of the Maltese outpatient parenteral antimicrobial therapy service. In Charles, R. and Golightly, D. (eds.). Contemporary ergonomics and human factors 2020: proceedings of the 2020 Ergonomics and human factors conference (EHF 2020), co-located with the 13th International organisational design and management conference (ODAM 2020), 27-29 April 2020, Stratford-upon-Avon, UK. Birmingham: CIEHF [online]. Available from: https://publications.ergonomics.org.uk/uploads/Staff-team-perceptions-of-the-Maltese-outpatient-parenteral-antimicrobial-therapy-service.pdf

• Conference Name: 2020 Ergonomics and human factors conference (EHF 2020), co-located with the 13th International organisational design and management conference (ODAM 2020)
• Conference Location: Stratford-upon-Avon, UK
• Start Date: Apr 27, 2020
• End Date: Apr 29, 2020
• Acceptance Date: Jan 23, 2020
• Online Publication Date: Apr 15, 2020
• Deposit Date: Jan 23, 2020
• Publicly Available Date: May 16, 2020
• Publisher: Chartered Institute of Ergonomics and Human Factors
• Book Title: Contemporary ergonomics and human factors 2020: proceedings of the 2020 Ergonomics and human factors conference (EHF 2020), co-located with the 13th International organisational design and management conference (ODAM 2020), 27-29 April 2020, Stratford-upo
• Keywords: Human factors; SEIPS 2.0; OPAT
• Public URL: https://rgu-repository.worktribe.com/output/836068
• Publisher URL: https://publications.ergonomics.org.uk/publications/staff-team-perceptions-of-the-maltese-outpatient-parenteral-antimicrobial-therapy-service.html