An investigation into contemporary hotel general managers behaviour and activity in the context of private, franchise and chain ownership/business models.
(2017)
Thesis
MARTIN, A.L. 2017. An investigation into contemporary hotel general managers behaviour and activity in the context of private, franchise and chain ownership/business models. Robert Gordon University, PhD thesis.
Since the early 1990s, the rapid growth of international hotel chains and its effects on managerial work have drawn the attention of researchers (Gilbert & Guerrier, 1997 and Ladkin & Juwaheer 2000). There is a current need to investigate how managem... Read More about An investigation into contemporary hotel general managers behaviour and activity in the context of private, franchise and chain ownership/business models..