Capabilities, strategy, and performance: the case of ICT firms in New Zealand.

Ng, Poh Yen; Hamilton, Robert T.

Abstract

Smaller technology-based firms are critical for many economies. This study investigates the determinants of performance in a sample of 110 firms from the information and communication technology industry in New Zealand. It is a single industry study, reflecting the industry specificity of resource-based capabilities. Partial least squares methods are used to investigate relationships between capabilities, strategy, and performance. A product-innovation strategy maximized performance, mediating innovation and human capital capabilities. Pursuing a market-expansion strategy ahead of one of product innovation led to inferior performance outcomes. Financial and organizational capabilities had direct positive effects on performance irrespective of strategy.

Citation

NG, P.Y. and HAMILTON, R.T. 2015. Capabilities, strategy, and performance: the case of ICT firms in New Zealand. Journal of Asia-Pacific business [online], 16(4), pages 302-327. Available from: https://doi.org/10.1080/10599231.2015.1091710

• Journal Article Type: Article
• Acceptance Date: Dec 3, 2015
• Online Publication Date: Dec 3, 2015
• Publication Date: Dec 31, 2015
• Deposit Date: Feb 24, 2023
• Publicly Available Date: Feb 24, 2023
• Journal: Journal of Asia-Pacific Business
• Print ISSN: 1059-9231
• Electronic ISSN: 1528-6940
• Publisher: Taylor & Francis (Routledge)
• Peer Reviewed: Peer Reviewed
• Volume: 16
• Issue: 4
• Pages: 302-327
• DOI: https://doi.org/10.1080/10599231.2015.1091710
• Keywords: Capabilities; ICT industry; New Zealand; Performance; Strategy
• Public URL: https://rgu-repository.worktribe.com/output/1888338