District nurses' experiences with a caseload profiling tool: a service evaluation.

Harper-McDonald, Bruce

Abstract

Caseload profiling is being advocated as a method to measure, manage and evidence increasingly complex caseloads in district nursing. However, there is no qualitative work on district nurses' experiences of applying caseload profiling to their caseloads. The aim of the service evaluation presented in this paper was to explore a working group's experiences of implementing a caseload-profiling tool to caseloads in district nursing in one community setting. As part of the service evaluation, three semi-structured interviews were conducted during meetings of the working group. Following data collection, thematic analysis supported the identification of three themes: barriers, facilitators and significance of data collected from caseload profiling. Subthemes were identified and compared with available literature and policy to enable new insights from practitioners to be gained. The service evaluation concluded that caseload profiling is a simple process that yields rich, complex data, with the data generated from the caseload profiles providing a method to evidence the complexity of district nursing caseloads and information to support proactive caseload management and identification of service delivery priorities.

Citation

HARPER-MCDONALD, B. 2020. District nurses' experiences with a caseload profiling tool: a service evaluation. British journal of community nursing [online], 25(7), pages 318-326. Available from: https://doi.org/10.12968/bjcn.2020.25.7.318

• Journal Article Type: Article
• Acceptance Date: Apr 1, 2020
• Online Publication Date: Jul 2, 2020
• Publication Date: Jul 2, 2020
• Deposit Date: Jun 8, 2023
• Publicly Available Date: Jun 8, 2023
• Journal: British Journal of Community Nursing
• Print ISSN: 1462-4753
• Electronic ISSN: 2052-2215
• Publisher: Mark Allen Healthcare
• Peer Reviewed: Peer Reviewed
• Volume: 25
• Issue: 7
• Pages: 318-326
• DOI: https://doi.org/10.12968/bjcn.2020.25.7.318
• Keywords: Caseload profiling; Caseload management; District nurses; Nurses; Health services administration
• Public URL: https://rgu-repository.worktribe.com/output/1982036