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Strategies for enhancing 'person knowledge' in an older people care setting.

Dewar, Belinda; Kennedy, Catriona

Authors

Belinda Dewar

Catriona Kennedy



Abstract

This article presents findings from a study about compassionate care?the development of person knowledge in a medical ward caring for older people. Appreciative inquiry, an approach to research that focuses on discovering what works well and implementing strategies to help these aspects happen most of the time, was used. Staff, patients, and families participated in this study, which used a range of methods to generate data including interviews and observations. Immersion/crystallization was used to analyze these data using a reflexive and continuous approach to extracting and validating data. Findings uncovered that knowledge of the person and ways of promoting this were key dimensions of compassionate caring. The attributes of 'caring conversations' emerged through the analysis process, which we suggest are crucial to developing person knowledge. The political and public focus on compassionate care makes it opportune to raise discussion around this form of knowledge in academic and practice debates.

Journal Article Type Article
Publication Date Nov 1, 2016
Journal Western journal of nursing research
Print ISSN 0193-9459
Electronic ISSN 1552-8456
Publisher SAGE Publications
Peer Reviewed Peer Reviewed
Volume 38
Issue 11
Pages 1469-1488
Institution Citation DEWAR, B. and KENNEDY, C. 2016. Strategies for enhancing 'person knowledge' in an older people care setting. Western journal of nursing research [online], 38(11), pages 1469-1488. Available from: https://doi.org/10.1177/0193945916641939
DOI https://doi.org/10.1177/0193945916641939
Keywords Compassionate care; Knowing the person; Relationships; Care for older people; Caring conversations

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