Citizenship information: a national survey of the citizenship information needs of the general public.

Marcella, Rita; Baxter, Graeme

Abstract

A relatively rare example of research originating from the LIS sector which ranges more widely than libraries. The survey examines the kinds of information that a sample of citizens have sought – and might in future seek – from public institutions. There are questions on citizens’ satisfaction with information provided, information which is difficult to obtain, reasons for seeking information, and preferred media/formats for using information. Readers should go to the original report for many additional data which had to be omitted from the summary – notably, some of the demographic data on the respondents.

Citation

MARCELLA, R. and BAXTER, G. 1999. Citizenship information: a national survey of the citizenship information needs of the general public. In: Bohme, S. and Spiller, D. (eds.) Perspectives of public library use 2: a compendium of survey information. Loughborough: Library and Information Statistics Unit (LISU) [online], pages 231-236. Available from: https://www.lboro.ac.uk/microsites/infosci/lisu/downloads/PPLU2.pdf

• Publication Date: Dec 31, 1999
• Deposit Date: Sep 19, 2016
• Publicly Available Date: Sep 19, 2016
• Print ISSN: 1366-8218
• Publisher: Library and Information Statistics Unit (LISU)
• Pages: 231-236
• Book Title: Perspectives of public library use 2: a compendium of survey information.
• Chapter Number: 6.5
• ISBN: 9781901786149
• Keywords: Citizenship information; United Kingdom
• Public URL: http://hdl.handle.net/10059/1776
• Contract Date: Sep 19, 2016