Professor Rita Marcella r.c.marcella@rgu.ac.uk
Lecturer
Being sorry and meaning it.
Marcella, Rita
Authors
Abstract
There have been many high profile examples of companies getting it wrong when communicating with the world in the aftermath of a disaster.
Citation
MARCELLA, R. 2015. Being sorry and meaning it. Press and journal: business [online], 20 July 2015. Available from: https://www.pressandjournal.co.uk/fp/business/business-opinion/634950/rita-marcella-sorry-meaning/
Online Publication Date | Jul 20, 2015 |
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Publication Date | Jul 20, 2015 |
Deposit Date | Jan 17, 2017 |
Publicly Available Date | Jan 17, 2017 |
Publisher | Press and Journal |
Keywords | Communication; Companies; Disasters; Crisis |
Public URL | http://hdl.handle.net/10059/2101 |
Publisher URL | https://www.pressandjournal.co.uk/fp/business/business-opinion/634950/rita-marcella-sorry-meaning/ |
Contract Date | Jan 17, 2017 |
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MARCELLA 2015 Being sorry and meaning it
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Publisher Licence URL
https://creativecommons.org/licenses/by-nc-nd/4.0/
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