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Being sorry and meaning it.

Marcella, Rita

Authors

Rita Marcella



Abstract

There have been many high profile examples of companies getting it wrong when communicating with the world in the aftermath of a disaster.

Citation

MARCELLA, R. 2015. Being sorry and meaning it. Press and journal: business [online], 20 July 2015. Available from: https://www.pressandjournal.co.uk/fp/business/business-opinion/634950/rita-marcella-sorry-meaning/

Other Type Newspaper Article
Online Publication Date Jul 20, 2015
Publication Date Jul 20, 2015
Deposit Date Jan 17, 2017
Publicly Available Date Jan 17, 2017
Publisher Press and Journal
Keywords Communication; Companies; Disasters; Crisis
Public URL http://hdl.handle.net/10059/2101
Publisher URL https://www.pressandjournal.co.uk/fp/business/business-opinion/634950/rita-marcella-sorry-meaning/

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