Information seeking behavioural paths of physicians for diabetes mellitus care: a qualitative comparative analysis of information needs, sources, and barriers.

Kostagiolas, P.A.; Kourouthanassis, P.E.; Martzoukou, K.; Korfiatis, N.; Niakas, D.

doi:10.1080/20476965.2017.1390050

Information seeking behavioural paths of physicians for diabetes mellitus care: a qualitative comparative analysis of information needs, sources, and barriers.

Kostagiolas, P.A.; Kourouthanassis, P.E.; Martzoukou, K.; Korfiatis, N.; Niakas, D.

Authors

P.A. Kostagiolas

P.E. Kourouthanassis

Dr Konstantina Martzoukou k.martzoukou@rgu.ac.uk
Associate Professor

N. Korfiatis

D. Niakas

Abstract

This study addresses diabetes physicians' information seeking behavioural paths (digital, conventional, interpersonal) which lead to information needs satisfaction and the barriers encountered in this process. The study was based on empirical evidence from a survey of 159 physicians. Theoretical analysis was informed by Wilson's model of information seeking behaviour. The data were analysed using fuzzy set qualitative comparative analysis method. The method was successful in identifying five behavioural paths leading to physicians' information needs satisfaction (professional/health coaching) which demonstrate different relationships between information sources (conventional/interpersonal/digital) and information barriers (personal/digital illiteracy) and five behavioural paths that are not leading to satisfaction.

Citation

KOSTAGIOLAS, P.A., KOUROUTHANASSIS, P.E., MARTZOUKOU, K., KORFIATIS, N. and NIAKAS, D. 2018. Information seeking behavioural paths of physicians for diabetes mellitus care: a qualitative comparative analysis of information needs, sources, and barriers. Health systems [online], 7(1), pages 13-28. Available from: https://doi.org/10.1080/20476965.2017.1390050

Journal Article Type	Article
Acceptance Date	Nov 19, 2016
Online Publication Date	Jan 4, 2018
Publication Date	Mar 31, 2018
Deposit Date	Apr 5, 2018
Publicly Available Date	Jan 5, 2019
Journal	Health systems
Print ISSN	2047-6965
Electronic ISSN	2047-6973
Publisher	Taylor and Francis
Peer Reviewed	Peer Reviewed
Volume	7
Issue	1
Pages	13-28
DOI	https://doi.org/10.1080/20476965.2017.1390050
Keywords	Information seeking behaviour; Information needs; Information satisfaction; Fuzzy set qualitative comparative analysis; Diabetes mellitus
Public URL	http://hdl.handle.net/10059/2864