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The effectiveness of parliamentary information services in the United Kingdom.

Marcella, Rita; Baxter, Graeme; Moore, Nick

Authors

Rita Marcella

Graeme Baxter

Nick Moore



Abstract

This paper describes the results of a pilot project, funded by the Economic and Social Research Council, which explored the effectiveness of the public information and communications policies of the UK Parliament in London and the new devolved legislatures in Scotland, Wales and Northern Ireland. The study consisted of two elements: a series of indepth interviews with service providers; and interactive, electronically assisted interviews with the general public conducted in a roadshow environment. The paper focuses primarily on the results of the first stage of the research, relating these where appropriate to what was learned about user information behavior in the second stage.

Journal Article Type Article
Publication Date Jan 31, 2003
Journal Government information quarterly
Print ISSN 0740-624X
Publisher Elsevier
Peer Reviewed Peer Reviewed
Volume 20
Issue 1
Pages 29-46
Institution Citation MARCELLA, R., BAXTER, G. and MOORE, N. 2003. The effectiveness of parliamentary information services in the United Kingdom. Government information quarterly [online], 20(1), pages 29-46. Available from: https://doi.org/10.1016/S0740-624X(02)00138-7
DOI https://doi.org/10.1016/S0740-624X%2802%2900138-7

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