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Implementing impact evaluation in professional practice: a study of support needs within the museum, archive and library sector.

Williams, Dorothy A.; Wavell, Caroline; Baxter, Graeme; MacLennan, Alan; Jobson, Debbie

Authors

Dorothy A. Williams

Caroline Wavell

Debbie Jobson



Abstract

This paper reports on research into the professional needs of those embarking on impact evaluation in the museum, archive and library sector. The research used a web portal providing impact evaluation research findings and examples of methods and toolkits as a means of facilitating response and discussion about practitioner attitude to, and resource needs for, impact evaluation in their own organisations. The various challenges associated with impact evaluation are briefly explored in relation to the conflicting interests of policy makers, managers and practitioners working in the frontline. Respondents reactions to issues associated with information accessibility are discussed and reflect the complexity of providing adequate support for a wide range of professionals with varying experience and potential or perceived needs. Although the study focused on one sector of practitioners, the findings are relevant to all professionals aiming to develop high quality information services and systems in relation to their end users.

Citation

WILLIAMS, D.A., WAVELL, C., BAXTER, G., MACLENNAN, A. and JOBSON, D. 2005. Implementing impact evaluation in professional practice: a study of support needs within the museum, archive and library sector. International journal of information management [online], 25(6), pages 533-548. Available from: https://doi.org/10.1016/j.ijinfomgt.2005.08.003

Journal Article Type Article
Acceptance Date Dec 31, 2005
Online Publication Date Dec 31, 2005
Publication Date Dec 31, 2005
Deposit Date Oct 1, 2008
Publicly Available Date Oct 1, 2008
Journal International journal of information management
Print ISSN 0268-4012
Electronic ISSN 0143-6236
Publisher Elsevier
Peer Reviewed Peer Reviewed
Volume 25
Issue 6
Pages 533-548
DOI https://doi.org/10.1016/j.ijinfomgt.2005.08.003
Keywords Impact evaluation; Professional learning; Museums; Archives; Libraries
Public URL http://hdl.handle.net/10059/218

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