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Key criteria of sustainable hospital refurbishment: a stakeholder review.

Wilson, Grant; Kishk, Mohammed


Grant Wilson

Mohammed Kishk


S.D. Smith


Hospital refurbishment has taken a secondary role in the last decade, in favour of new build facilities. This has allowed the Client and the Design Team to build and specify with greater flexibility and from essentially a 'blank canvas'. Correspondingly, sustainability as an issue has been easier to plan and implement from the earliest briefing and design stage. The changing economic landscape has necessitated that the focus has now shifted to the refurbishment of the existing healthcare estate. Refurbishment is widely recognised as presenting unique challenges in its own right. Add to this the institutional and statutory requirements in the arena of sustainability and the unique functional characteristics of an operational hospital and these challenges are increased. Given the practical and economic challenges of refurbishment as an activity, weighed against a facility as multi-faceted and complicated as a hospital, a structured and prioritised process of decision making is required. A multi-criteria decision making (MCDM) approach is discussed as being most suitable for this process. A pilot study of a nonrandom sample of industry experts is analysed to establish a baseline knowledge platform of the key research variables and subsequent method of selecting criteria. The overall findings establish a good awareness of sustainable development and familiarity with key documentation and guidance, however knowledge of the capital investment appraisal process and the use of MCDM tools is shown to be very limited.


WILSON, G. and KISHK, M. 2012. Key criteria of sustainable hospital refurbishment: a stakeholder review. In Smith, S.D. (ed.) Proceedings of the 28th Association of Researchers in Construction Management (ARCOM) annual conference, 3-5 September 2012, Edinburgh, UK. Reading: ARCOM [online], pages 1423-1433. Available from:

Conference Name 28th Association of Researchers in Construction Management (ARCOM) annual conference
Start Date Sep 3, 2012
End Date Sep 5, 2012
Acceptance Date Sep 30, 2012
Online Publication Date Sep 30, 2012
Publication Date Dec 31, 2012
Deposit Date Jan 21, 2014
Publicly Available Date Jan 21, 2014
Publisher ARCOM Association of Researchers in Construction Management
Pages 1423-1433
ISBN 9780955239069
Keywords Hospitals; MCDM; Refurbishment; Stakeholders; Sustainability
Public URL
Publisher URL


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