Building intercultural competence through virtual team collaboration across global classrooms.

Swartz, Stephanie; Luck, Susan; Barbosa, Bellem; Crawford, Izzy

Abstract

Instructors in four countries (the USA, Scotland, Germany and Portugal) ran a 6 week cross-cultural virtual teams project. Responses before and after the project were analyzed according to five tendencies of intercultural sensitivity and communication competence. 1) Increased awareness of verbal, non-verbal and para-verbal communication. 2) Increased appreciation of cultural differences. 3) Reduction of ethnocentristic tendencies and stereotypes. 4) Reduction of fears and increase in confidence in dealing with other cultures. 5) Increased awareness of difficulties in dealing with other cultures.

Citation

SWARTZ, S., LUCK, S., BARBOSA, B. and CRAWFORD, I. 2018. Building intercultural competence through virtual team collaboration across global classrooms. Presented at the 83rd Association for Business Communication (ABC) annual international conference: celebrating diversity and culture in business communication, 24-27 October 2018, Miami, USA.

• Presentation Conference Type: Lecture
• Conference Name: 83rd Association for Business Communication (ABC) annual international conference: celebrating diversity and culture in business communication
• Conference Location: Miami, USA
• Start Date: Oct 24, 2018
• End Date: Oct 27, 2018
• Deposit Date: Sep 2, 2019
• Publicly Available Date: Sep 2, 2019
• Keywords: Virtual team collaborations; Intercultural sensitivity; Intercultural communication
• Public URL: https://rgu-repository.worktribe.com/output/323963