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Self-reported clinical pharmacy service provision in Austria: an analysis of both the community and hospital pharmacy sector: a national study.

Deibl, S.; Mueller, D.; Kirchdorfer, K.; Stemer, G.; Hoppel, M.; Weidmann, A.E.


S. Deibl

D. Mueller

K. Kirchdorfer

G. Stemer

M. Hoppel

A.E. Weidmann


Background: With expansion of more advanced clinical roles for pharmacists we need to be mindful that the extent to which clinical pharmacy services (CPS) are implemented varies from one country to another. To date no comprehensive assessment of number and types of CPS provided by either community or hospital pharmacies in Austria exists. Objective: To analyse and describe the number and types of CPS provided in both community and hospital pharmacies, as well as the level of clinical pharmacy education of pharmacists across Austria. Setting: Austrian community and hospital pharmacies. Method: An electronic questionnaire to determine number and types of CPS provided was issued to all chief pharmacists at all community (n=1365) and hospital pharmacies (n=40) across Austria. Besides current and future CPS provision, education and training provision were determined. Main outcome measure: Extent of and attitude towards CPS in Austria. Results: Response rates to the surveys were 19.1% (n=261/1365) in community and 92.5% (n=37/40) in hospital pharmacies. 59.0% and 89.2% of community and hospital pharmacies, respectively, indicated that CPS provision has increased substantially in the past 10 years. 51.0% of community pharmacies reported to provide a medication review service, while 97.3% of hospitals provide a range of CPS. Only 18.0% of community pharmacies offer services other than medication review services at dispensing. Binary regressions show that provision of already established medication management is a predictor for the willingness of community pharmacists to extend the range of CPS (p [less than] 0.01), while completed training in the area of clinical pharmacy is not (p [greater than] 0.05). More hospital than community pharmacists have postgraduate education in clinical pharmacy (17.4% vs 6.5%). A desire to complete postgraduate education was shown by 28.3% of community and 14.7% of hospital pharmacists. Lack of time, inadequate remuneration, lack of resources and poor relationship between pharmacists and physicians were highlighted as barriers. Conclusion: Both community and hospital pharmacists show strong willingness to expand their CPS provision and will need continued support, such as improved legislative structures, more supportive resources and practice focused training opportunities, to further these services.


DEIBL, S., MUELLER, D., KIRCHDORFER, K., STEMER, G., HOPPEL, M. and WEIDMANN, A.E. 2020. Self-reported clinical pharmacy service provision in Austria: an analysis of both the community and hospital pharmacy sector: a national study. International journal of clinical pharmacy [online], 42(4), pages 1050-1060. Available from:

Journal Article Type Article
Acceptance Date May 23, 2020
Online Publication Date Jun 3, 2020
Publication Date Aug 31, 2020
Deposit Date May 28, 2020
Publicly Available Date Jun 4, 2021
Journal International journal of clinical pharmacy
Print ISSN 2210-7703
Electronic ISSN 2210-7711
Publisher Springer
Peer Reviewed Peer Reviewed
Volume 42
Issue 4
Pages 1050-1060
Keywords Austria; Clinical pharmacy; Clinical pharmacy service provision; Community pharmacy; Hospital pharmacy
Public URL