Persona cases: a technique for grounding personas.
(2011)
Conference Proceeding
FAILY, S. and FLÉCHAIS, I. 2011. Persona cases: a technique for grounding personas. In Proceedings of the 29th Annual CHI conference on human factors in computing systems (CHI 2011), 7-12 May 2011, Vancouver, Canada. New York: ACM [online], pages 2267-2270. Available from: https://doi.org/10.1145/1978942.1979274
Personas are a popular technique in User-Centered Design, however their validity can be called into question. While the techniques used to developed personas and their integration with other design activities provide some measure of validity, a perso... Read More about Persona cases: a technique for grounding personas..