Outputs (21)

Saying the unsayable: the online expression of mothers' anger during a pandemic. (2022)
Journal Article
PEDERSEN, S. and BURNETT, S. 2022. Saying the unsayable: the online expression of mothers' anger during a pandemic. Feminism and psychology [online], 32(2), pages 246-264. Available from: https://doi.org/10.1177/09593535221074131

This article investigates key triggers for mothers' anger during the COVID-19 pandemic and some of the positive and negative consequences of its expression online. It uses the UK online parenting forum Mumsnet as a research context and source of data... Read More about Saying the unsayable: the online expression of mothers' anger during a pandemic..

Women's use and abuse of the news media during the COVID-19 pandemic on Mumsnet. (2021)
Journal Article
PEDERSEN, S. and BURNETT, S. 2022. Women's use and abuse of the news media during the COVID-19 pandemic on Mumsnet. Digital journalism [online], 10(6): the Coronavirus pandemic and the transformation of (digital) journalism, pages 1098-1114. Available from: https://doi.org/10.1080/21670811.2021.1967768

This article analyses news sources used by women to discuss the COVID-19 pandemic on the UK parenting website Mumsnet. By using a non-political online ‘third space’ aimed at women, Mumsnetters are able to avoid the aggression women face when they att... Read More about Women's use and abuse of the news media during the COVID-19 pandemic on Mumsnet..

Impact of COVID-19 on search in an organisation. (2021)
Journal Article
CLEVERLEY, P.H., COUSINS, F. and BURNETT, S. 2023. Impact of COVID-19 on search in an organisation. Journal of information science [online], 49(1), pages 43-58. Available from: https://doi.org/10.1177/0165551521989531

COVID-19 has created unprecedented organisational challenges, yet no study has examined the impact on information search. A case study in a knowledge-intensive organisation was undertaken on 2.5 million search queries during the pandemic. A surge of... Read More about Impact of COVID-19 on search in an organisation..

Hidden and forbidden: conceptualising dark knowledge. (2020)
Journal Article
BURNETT, S. and LLOYD, A. 2020. Hidden and forbidden: conceptualising dark knowledge. Journal of documentation [online], 76(6), pages 1341-1358. Available from: https://doi.org/10.1108/JD-12-2019-0234

Purpose: The purpose of this paper is to introduce the concept of Dark Knowledge, an epistemology that acknowledges both alternative knowledge and ways of knowing which are cognizant of the moral and ethical positioning of each. Design/methodology/ap... Read More about Hidden and forbidden: conceptualising dark knowledge..

Enterprise search: a state of the art. (2019)
Journal Article
CLEVERLEY, P.H. and BURNETT, S. 2019. Enterprise search: a state of the art. Business information review [online], 36(2), pages 60-69. Available from: https://doi.org/10.1177/0266382119851880

Enterprise search is changing. The explosion of information within organizations, technological advances and availability of free OpenSource machine learning libraries offer many possibilities. Eighteen informants from practice, academia, search tech... Read More about Enterprise search: a state of the art..

Exploring the everyday life information needs and the socio-cultural adaptation barriers of Syrian refugees in Scotland. (2018)
Journal Article
MARTZOUKOU, K. and BURNETT, S. 2018. Exploring the everyday life information needs and the socio-cultural adaptation barriers of Syrian refugees in Scotland. Journal of documentation [online], 74(5), pages 1104-1132. Available from: https://doi.org/10.1108/JD-10-2017-0142

Purpose: This paper presents the research findings of the 'Syrian new Scots' Information Literacy Way-finding practices' research project, funded by the Information Literacy Group (ILG) of the Chartered Institute of Library and Information Profession... Read More about Exploring the everyday life information needs and the socio-cultural adaptation barriers of Syrian refugees in Scotland..

Enterprise search and discovery capability: the factors and generative mechanisms for user satisfaction. (2018)
Journal Article
CLEVERLEY, P.H. and BURNETT, S. 2019. Enterprise search and discovery capability: the factors and generative mechanisms for user satisfaction. Journal of information science [online], 45(1), pages 29-52. Available from: https://doi.org/10.1177/0165551518770969

Many organizations are re-creating the 'Google-like' experience behind their firewall to exploit their information. However, surveys show dissatisfaction with enterprise search is commonplace. No prior study has investigated unsolicited user feedback... Read More about Enterprise search and discovery capability: the factors and generative mechanisms for user satisfaction..

Citizen curation in online discussions of Donald Trump's presidency: sharing the news on Mumsnet. (2017)
Journal Article
PEDERSEN, S. and BURNETT, S. 2018. Citizen curation in online discussions of Donald Trump's presidency: sharing the news on Mumsnet. Digital journalism [online], 6(5), pages 545-562. Available from: https://doi.org/10.1080/21670811.2017.1399806

In an era of fake news and concerns about social-media bubbles, we consider how participants in online discussions on the UK parenting website Mumsnet assess the validity and potential subjectivity of news information sources. Building on previous wo... Read More about Citizen curation in online discussions of Donald Trump's presidency: sharing the news on Mumsnet..

Linking for influence: Twitter linked content in the Scottish Referendum televised debates. (2016)
Journal Article
BURNETT, S. and BLOICE, L. 2016. Linking for influence: Twitter linked content in the Scottish Referendum televised debates. Journal of information science [online], 42(3), pages 396-409. Available from https://doi.org/10.1177/0165551515624355

Twitter, the micro-blogging social media tool, has established a critical role in facilitating social engagement. Its low technical and economic barriers to uptake provide a readily accessible forum for public engagement with events such as televised... Read More about Linking for influence: Twitter linked content in the Scottish Referendum televised debates..

(Re)presenting heritage: laser scanning and 3D visualisations for cultural resilience and community engagement. (2016)
Journal Article
TAIT, E., LAING, R., GRINNALL, A., BURNETT, S. and ISAACS, J. 2016. (Re)presenting heritage: laser scanning and 3D visualisations for cultural resilience and community engagement. Journal of information science [online], 42(3), pages 420-433. Available from: https://doi.org/10.1177/0165551516636306

Cultural heritage is increasingly being viewed as an economic asset for geographic areas who aim to capitalise in the surge in interest in local history and heritage tourism from members of the public. Digital technologies have developed that facilit... Read More about (Re)presenting heritage: laser scanning and 3D visualisations for cultural resilience and community engagement..