After the applause: understanding public management and public service ethos in the fight against COVID-19.

Shand, Rory; Parker, Steven; Liddle, Joyce; Spolander, Gary; Warwick, Lisa; Ainsworth, Susan

Abstract

Covid-19 has led to renewed public support for public services. Frontline workers symbolize a renewed ideal of public service ethos (PSE), though little attention has been paid to how the public managers delivering vital services interpret and mobilize PSE. We show how PSE is implemented by public managers reflecting their local contexts. We examine the theoretical roots of PSE and challenges by newer theories of public management before illustrating its contemporary manifestations through three case studies of local government responses to Covid-19 in England, showing how PSE has been adapted in current contexts and continues to inform public management practice.

Citation

SHAND, R., PARKER, S., LIDDLE, J., SPOLANDER, G., WARWICK, L. and AINSWORTH, S. 2023. After the applause: understanding public management and public service ethos in the fight against COVID-19. Public management review [online], 25(8), pages 1475-1497). Available from: https://doi.org/10.1080/14719037.2022.2026690

• Journal Article Type: Article
• Acceptance Date: Jan 5, 2022
• Online Publication Date: Jan 20, 2022
• Publication Date: Nov 30, 2023
• Deposit Date: Feb 3, 2022
• Publicly Available Date: Feb 3, 2022
• Journal: Public Management Review
• Print ISSN: 1471-9037
• Electronic ISSN: 1471-9045
• Publisher: Routledge
• Peer Reviewed: Peer Reviewed
• Volume: 25
• Issue: 8
• Pages: 1475-1497
• DOI: https://doi.org/10.1080/14719037.2022.2026690
• Keywords: Public management; Public service ethos; COVID-19
• Public URL: https://rgu-repository.worktribe.com/output/1585216