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Improving access to service charities for female veterans.

Bailey, Moira; Phillips, Rita; Morrison, Zoe


Rita Phillips


To date, considerations of improving access to and quality of care for veterans often emphasise male perspectives. This may not reflect the needs of female veterans, nor anticipate the needs of the increasing numbers of female service personnel as they leave service. In the work reported here we aimed to investigate public and charitable sector (service and nonservice) perspectives on the challenges and enablers female veterans face in accessing service charities, to inform and prioritise recommendations for tangible improvements in access to veteran specific services for female veterans. We achieved this aim by conducting a literature review, followed by a qualitative research study. This qualitative study comprised profiling the evolution of conditions for military service for females in UK Armed Forces, 38 stakeholder interviews, and website analysis. Findings and recommendations were discussed with an expert panel and the Project Advisory Group, and disseminated to a range of stakeholders over the course of the project. This report presents the findings of this research, discusses them in the context of previous work, and makes recommendations for service provision, policy and research.


BAILEY, M., PHILLIPS, R. and MORRISON, Z. 2023. Improving access to service charities for female veterans. Aberdeen: Robert Gordon University [online]. Available from:

Report Type Project Report
Online Publication Date Oct 18, 2023
Publication Date Oct 18, 2023
Deposit Date Oct 17, 2023
Publicly Available Date Oct 18, 2023
Publisher Robert Gordon University
Keywords Veterans; Charities; Access to services; Access to care
Public URL