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Linking physicians' medical practice information needs, resources and barriers to job satisfaction: a moderated mediation model.

Kostagiolas, Petros; Gorezis, Panagiotis; Martzoukou, Konstantina; Deligeorgis, Dimitrios; Niakas, Dimitris


Petros Kostagiolas

Panagiotis Gorezis

Dimitrios Deligeorgis

Dimitris Niakas


Purpose: Medical doctors seek information in order to satisfy their demanding everyday work practices and professional development endeavours. Information seeking is a continuous goal-related process that has impact on how they perceive and experience their job. The purpose of this paper is to explore the association of doctors’ awareness of medical practice information needs (MPIN), their frequency of using online information resources and the barriers they encountered during information seeking with their overall job satisfaction. More specifically, the research examined the mediating role of these information seeking related variables (information needs, online scholarly resources and information barriers) on doctors’ overall job satisfaction. Design/methodology/approach: The study employed a questionnaire survey of 138 medical doctors working within the context of a University Hospital in Greece. The survey took place between February and March 2014. To test the hypotheses the authors conducted regression analysis, hierarchical moderated analysis and bootstrapping using SPSS macro developed by Preacher and colleagues. Findings: The statistical analysis found that higher awareness of MPIN had an indirect effect on doctors’ overall job satisfaction when they used online information scholar resources. In addition, this indirect effect was contingent on information-related barriers. Originality/value: This study provides evidence for supporting the pivotal role of doctors’ information seeking preferences in fostering job satisfaction. This is an understudied research area that deserves a unique focus particularly with the constantly expanding medical information space that has impact on doctors’ medical practices and professional activities.


KOSTAGIOLAS, P., GOREZIS, P., MARTZOUKOU, K., DELIGEORGIS, D. and NIAKAS, D. 2016. Linking physicians' medical practice information needs, resources and barriers to job satisfaction: a moderated mediation model. Journal of documentation [online], 72(6), pages 1134-1153. Available from:

Journal Article Type Article
Acceptance Date Jun 4, 2016
Online Publication Date Oct 10, 2016
Publication Date Nov 1, 2016
Deposit Date Jun 8, 2016
Publicly Available Date Oct 10, 2016
Journal Journal of documentation
Print ISSN 0022-0418
Electronic ISSN 1758-7379
Publisher Emerald
Peer Reviewed Peer Reviewed
Volume 72
Issue 6
Pages 1134-1153
Keywords Medical practice information needs; Online scholarly resources; Job satisfaction; Information related barriers; Moderated mediation
Public URL


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