Exploring the benefits of user surveys.

Marcella, Rita; Baxter, Graeme

Abstract

This conference paper discussed the methodologies that might be used in investigating citizens' European information needs. In so doing, the authors shared their own experiences of using large-scale surveys, interviews, focus groups and observation in exploring the European, citizenship and parliamentary information needs of the UK public.

Citation

MARCELLA, R. and BAXTER, G. 2003. Exploring the benefits of user surveys. Presented at the 12th Annual conference of the European Information Association: surviving EU information: strategies for skills for sucess, 31 March - 1 April 2003, Cambridge, UK.

• Presentation Conference Type: Lecture
• Conference Name: 12th Annual conference of the European Information Association
• Conference Location: Cambridge, UK
• Start Date: Mar 31, 2003
• End Date: Apr 1, 2003
• Deposit Date: Dec 8, 2017
• Publicly Available Date: Dec 8, 2017
• Keywords: European information; Research; Policy development; Public information; Transparency
• Public URL: http://hdl.handle.net/10059/2622