The challenges of decision-making in emergency management, the cognitive aids people use and the decision-making training they receive.

Bearman, Chris; Hayes, Peter; McLennan, Jim; Penney, Greg; Butler, Philip C.; Flin, Rhona

Abstract

Emergency management is a complex socio-technical system in which people operate in hierarchies of teams (Bearman et al. 2023). At the heart of this system are people making decisions to achieve the best outcomes possible for the community. In this context, decisions are made by individuals and teams based on their situational awareness and goals derived from organisational doctrine, training, norms and values. This is underpinned by cognitive functions of perception, attention, memory and language. Decisions must be executed by enacting or communicating a plan to others and monitored using feed-forward and feedback information.

Citation

BEARMAN, C., HAYES, P., MCLENNAN, J., PENNEY, G., BUTLER, P.C. and FLIN, R. 2024. The challenges of decision-making in emergency management, the cognitive aids people use and the decision-making training they receive. Australian journal of emergency management [online], 39(4), pages 10-12. Available from: https://tinyurl.com/2bsett7b

• Journal Article Type: Review
• Acceptance Date: Aug 4, 2024
• Online Publication Date: Oct 31, 2024
• Publication Date: Oct 31, 2024
• Deposit Date: Nov 21, 2024
• Publicly Available Date: Nov 21, 2024
• Journal: Australian journal of emergency management
• Print ISSN: 1324-1540
• Electronic ISSN: 2204-2288
• Publisher: Australian Institute for Disaster Resilience
• Peer Reviewed: Not Peer Reviewed
• Volume: 39
• Issue: 4
• Pages: 10-12
• Keywords: Emergency management; Decision making; Incident management
• Public URL: https://rgu-repository.worktribe.com/output/2584671
• Publisher URL: https://knowledge.aidr.org.au/resources/ajem-october-2024-the-challenges-of-decision-making-in-emergency-management-the-cognitive-aids-people-use-and-the-decision-making-training-they-receive/
• Related Public URLs: https://rgu-repository.worktribe.com/output/2428167 (linked journal article "A review of cognitive aids and their application to emergency management in Australia."); https://rgu-repository.worktribe.com/output/2428204 (linked journal article "Emergency management decision-making in a changing world: 3 key challenges."); https://rgu-repository.worktribe.com/output/2445794 9 (linked journal article "Training to improve emergency management decision-making: what the research literature tells us.")