What use is technology if no one uses it? The psychological factors that influence technology adoption decisions in oil and gas.

Roberts, Ruby; Millar, David; Corradi, Luca; Flin, Rhona

Abstract

What use is technology if no one uses it? This question underscores the critical interaction between people and the technology, highlighting the importance of understanding the underlying psychological factors that influence technology uptake. This study focuses on the corporate decision makers who are the ‘gatekeepers’ to the introduction of new technologies by their organizations. The offshore oil and gas industry has been characterized as reluctant to adopt new technology. Our thematic analysis of an interview study with 37 innovation technology stakeholders from this sector identified a set of six categories encompassing 15 psychological factors that influence the organizational decision-maker. The categories were labelled personality, attitudes, motivations, cognitive factors, social factors, and organizational factors set in a Psychological Technology Adoption Framework. This is the first attempt to focus exclusively on the main psychological factors that relate to this key decision maker in the adoption of new technology. With further development, this preliminary psychological technology adoption framework can be used to develop interventions that support the successful technology uptake in the oil and gas business and similar industries.

Citation

ROBERTS, R., MILLAR, D., CORRADI, L. and FLIN, R. 2021. What use is technology if no one uses it? The psychological factors that influence technology adoption decisions in oil and gas. Technology, mind, and behavior [online], 2(1). Available from: https://doi.org/10.1037/tmb0000027

• Journal Article Type: Article
• Acceptance Date: Nov 21, 2020
• Online Publication Date: Jun 25, 2021
• Publication Date: Jun 30, 2021
• Deposit Date: Dec 2, 2020
• Publicly Available Date: Jun 25, 2021
• Journal: Technology, mind, and behavior
• Print ISSN: 2689-0208
• Electronic ISSN: 2689-0208
• Publisher: American Psychological Association
• Peer Reviewed: Peer Reviewed
• Volume: 2
• Issue: 1
• DOI: https://doi.org/10.1037/tmb0000027
• Keywords: Technology acceptance; Technology adoption; Innovation; Decision making; Adoption culture; Innovation process management; Oil and gas industry
• Public URL: https://rgu-repository.worktribe.com/output/1001414