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Building intercultural competence through virtual team collaboration across global classrooms.

Swartz, Stephanie; Barbosa, Belem; Crawford, Izzy

Authors

Stephanie Swartz

Belem Barbosa

Izzy Crawford



Abstract

By means of a cross-cultural virtual teams project involving classrooms in Scotland, Germany, and Portugal, students were exposed to the challenges of collaborating internationally with the intention of increasing their intercultural competency. Intercultural sensitivity and intercultural communication competency were measured using responses to surveys before and after the 6-week project. Students reported, among other aspects, a heightened awareness of the difficulties of intercultural communication. Despite a general appreciation of the project and its outcomes, negative results such as an increased dislike of intercultural interaction emerged. Contradictory results warrant further investigation with data from future collaborations.

Citation

SWARTZ, S., BARBOSA, B. and CRAWFORD, I. 2020. Building intercultural competence through virtual team collaboration across global classrooms. Business and professional communication quarterly [online], 83(1), pages 57-79. Available from: https://doi.org/10.1177/2329490619878834

Journal Article Type Article
Acceptance Date Feb 4, 2019
Online Publication Date Oct 15, 2019
Publication Date Mar 1, 2020
Deposit Date Oct 21, 2019
Publicly Available Date Oct 21, 2019
Journal Business and professional communication quarterly
Print ISSN 2329-4906
Electronic ISSN 2329-4922
Publisher SAGE Publications
Peer Reviewed Peer Reviewed
Volume 83
Issue 1
Pages 57-79
DOI https://doi.org/10.1177/2329490619878834
Keywords Virtual teams; Intercultural competence; Business communication
Public URL https://rgu-repository.worktribe.com/output/315209

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