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Outputs (42)

The information behaviour of Nigerian digital entrepreneurs: idea generation in start-up businesses. (2023)
Thesis
IBRAHIM, M.S. 2023. The information behaviour of Nigerian digital entrepreneurs: idea generation in start-up businesses. Robert Gordon University, PhD thesis. Hosted on OpenAIR [online]. Available from: https://doi.org/10.48526/rgu-wt-2270830

Though a wealth of research on information behaviour has been undertaken in a variety of contexts over the years, less has been done on entrepreneurship. In particular, there is a lack of literature around the ideation or business idea generation com... Read More about The information behaviour of Nigerian digital entrepreneurs: idea generation in start-up businesses..

Developing an understanding of the relationships between organisational learning and performance measurement systems: the case of Frankfurt airport. (2023)
Thesis
EWIG, J.R. 2023. Developing an understanding of the relationships between organisational learning and performance measurement systems: the case of Frankfurt airport. Robert Gordon University, PhD thesis. Hosted on OpenAIR [online]. Available from: https://doi.org/10.48526/rgu-wt-2270769

The aim of this research was to develop a comprehensive perspective of both the breadth and depth of the relationships between organisational learning (OL) and performance measurement systems (PMS), theoretically and practically, within the context o... Read More about Developing an understanding of the relationships between organisational learning and performance measurement systems: the case of Frankfurt airport..

Saying the unsayable: the online expression of mothers' anger during a pandemic. (2022)
Journal Article
PEDERSEN, S. and BURNETT, S. 2022. Saying the unsayable: the online expression of mothers' anger during a pandemic. Feminism and psychology [online], 32(2), pages 246-264. Available from: https://doi.org/10.1177/09593535221074131

This article investigates key triggers for mothers' anger during the COVID-19 pandemic and some of the positive and negative consequences of its expression online. It uses the UK online parenting forum Mumsnet as a research context and source of data... Read More about Saying the unsayable: the online expression of mothers' anger during a pandemic..

Women's use and abuse of the news media during the COVID-19 pandemic on Mumsnet. (2021)
Journal Article
PEDERSEN, S. and BURNETT, S. 2022. Women's use and abuse of the news media during the COVID-19 pandemic on Mumsnet. Digital journalism [online], 10(6): the Coronavirus pandemic and the transformation of (digital) journalism, pages 1098-1114. Available from: https://doi.org/10.1080/21670811.2021.1967768

This article analyses news sources used by women to discuss the COVID-19 pandemic on the UK parenting website Mumsnet. By using a non-political online ‘third space’ aimed at women, Mumsnetters are able to avoid the aggression women face when they att... Read More about Women's use and abuse of the news media during the COVID-19 pandemic on Mumsnet..

Impact of COVID-19 on search in an organisation. (2021)
Journal Article
CLEVERLEY, P.H., COUSINS, F. and BURNETT, S. 2023. Impact of COVID-19 on search in an organisation. Journal of information science [online], 49(1), pages 43-58. Available from: https://doi.org/10.1177/0165551521989531

COVID-19 has created unprecedented organisational challenges, yet no study has examined the impact on information search. A case study in a knowledge-intensive organisation was undertaken on 2.5 million search queries during the pandemic. A surge of... Read More about Impact of COVID-19 on search in an organisation..

Hidden and forbidden: conceptualising dark knowledge. (2020)
Journal Article
BURNETT, S. and LLOYD, A. 2020. Hidden and forbidden: conceptualising dark knowledge. Journal of documentation [online], 76(6), pages 1341-1358. Available from: https://doi.org/10.1108/JD-12-2019-0234

Purpose: The purpose of this paper is to introduce the concept of Dark Knowledge, an epistemology that acknowledges both alternative knowledge and ways of knowing which are cognizant of the moral and ethical positioning of each. Design/methodology/ap... Read More about Hidden and forbidden: conceptualising dark knowledge..

The road not taken: locating desire lines across information landscapes. (2019)
Journal Article
BURNETT, S. and LLOYD, A. 2019. The road not taken: locating desire lines across information landscapes. Information research [online], 24(4): supplement containing Proceedings of the 10th International conceptions of library and information science conference (CoLIS 2019), 16-19 June 2019, Ljubljana, Slovenia, paper CoLIS 1911. Available from: http://InformationR.net/ir/24-4/colis/colis1911.html

Introduction. - The concept of desire lines is defined, contextualised and explored within the area of information landscapes. The paper problematises the existence of desire lines in relation to research which has been conducted with various refugee... Read More about The road not taken: locating desire lines across information landscapes..

The complete guide to personal digital archiving. (2019)
Journal Article
BURNETT, S. 2021. The complete guide to personal digital archiving. Journal of librarianship and information science [online], 53(4), pages 706-708. Available from: https://doi.org/10.1177/0961000619859780

The Complete Guide to Personal Digital Archiving is a valuable addition to the growing range of publications focusing on the management of digital media. In addition to its US emphasis, what sets the work apart from other contributions to this emergi... Read More about The complete guide to personal digital archiving..

Enterprise search: a state of the art. (2019)
Journal Article
CLEVERLEY, P.H. and BURNETT, S. 2019. Enterprise search: a state of the art. Business information review [online], 36(2), pages 60-69. Available from: https://doi.org/10.1177/0266382119851880

Enterprise search is changing. The explosion of information within organizations, technological advances and availability of free OpenSource machine learning libraries offer many possibilities. Eighteen informants from practice, academia, search tech... Read More about Enterprise search: a state of the art..

The impact of national culture on knowledge management processes in the context of an economic transition to a knowledge-based economy: the case of Qatar. (2018)
Thesis
ISMAEL EL SAYED, A.A. 2018. The impact of national culture on knowledge management processes in the context of an economic transition to a knowledge-based economy: the case of Qatar. Robert Gordon University, PhD thesis.

In recent years, a global movement towards a knowledge-based economy through the provision of adequate and appropriate infrastructure and development programs for leveraging the potential of human capital has started. There has been tremendous cognit... Read More about The impact of national culture on knowledge management processes in the context of an economic transition to a knowledge-based economy: the case of Qatar..

Exploring the everyday life information needs and the socio-cultural adaptation barriers of Syrian refugees in Scotland. (2018)
Journal Article
MARTZOUKOU, K. and BURNETT, S. 2018. Exploring the everyday life information needs and the socio-cultural adaptation barriers of Syrian refugees in Scotland. Journal of documentation [online], 74(5), pages 1104-1132. Available from: https://doi.org/10.1108/JD-10-2017-0142

Purpose: This paper presents the research findings of the 'Syrian new Scots' Information Literacy Way-finding practices' research project, funded by the Information Literacy Group (ILG) of the Chartered Institute of Library and Information Profession... Read More about Exploring the everyday life information needs and the socio-cultural adaptation barriers of Syrian refugees in Scotland..

An academic library position in a university: understanding the position and its positioning process. (2018)
Thesis
MD YUSOF, M. 2018. An academic library position in a university: understanding the position and its positioning process. Robert Gordon University, PhD thesis.

This study explored the issues related to academic libraries' position and the positioning process. The study adopted an inductive and grounded theory approach to illuminate the academic library's position and positioning process through the percepti... Read More about An academic library position in a university: understanding the position and its positioning process..

Enterprise search and discovery capability: the factors and generative mechanisms for user satisfaction. (2018)
Journal Article
CLEVERLEY, P.H. and BURNETT, S. 2019. Enterprise search and discovery capability: the factors and generative mechanisms for user satisfaction. Journal of information science [online], 45(1), pages 29-52. Available from: https://doi.org/10.1177/0165551518770969

Many organizations are re-creating the 'Google-like' experience behind their firewall to exploit their information. However, surveys show dissatisfaction with enterprise search is commonplace. No prior study has investigated unsolicited user feedback... Read More about Enterprise search and discovery capability: the factors and generative mechanisms for user satisfaction..

Citizen curation in online discussions of Donald Trump's presidency: sharing the news on Mumsnet. (2017)
Journal Article
PEDERSEN, S. and BURNETT, S. 2018. Citizen curation in online discussions of Donald Trump's presidency: sharing the news on Mumsnet. Digital journalism [online], 6(5), pages 545-562. Available from: https://doi.org/10.1080/21670811.2017.1399806

In an era of fake news and concerns about social-media bubbles, we consider how participants in online discussions on the UK parenting website Mumsnet assess the validity and potential subjectivity of news information sources. Building on previous wo... Read More about Citizen curation in online discussions of Donald Trump's presidency: sharing the news on Mumsnet..

A framework for knowledge capture and recovery in whole life costing practice. (2017)
Thesis
TOBIN, N.Y. 2017. A framework for knowledge capture and recovery in whole life costing practice. Robert Gordon University, PhD thesis.

In spite of the benefits of implementing whole life costing technique as a valuable approach for comparing alternative building designs allowing operational cost benefits to be evaluated against any initial cost increases and also as part of procurem... Read More about A framework for knowledge capture and recovery in whole life costing practice..

Beyond 'grey in sepia': empowering the everyday life information literacy of Syrian new Scots: Syrian new Scots' information literacy way-findings practices. (2017)
Presentation / Conference
MARTZOUKOU, K. and BURNETT, S. 2017. Beyond 'grey in sepia': empowering the everyday life information literacy of Syrian new Scots: Syrian new Scots' information literacy way-findings practices. Presented at the 2017 Annual conference of the Chartered Institute of Library and Information Professionals (CILIP 2017), 5-6 July 2017, Manchester, UK [online]. Available from: https://www.slideshare.net/CILIP/beyond-grey-in-sepia-empowering-the-everyday-life-information-literacy-of-syrian-new-scots

This paper presents the research findings of 'Lost in Information? Syrian new Scots Information Literacy Way-finding practices' research project, which was funded by the Information Literacy Group (ILG) of the Chartered Institute of Library and Infor... Read More about Beyond 'grey in sepia': empowering the everyday life information literacy of Syrian new Scots: Syrian new Scots' information literacy way-findings practices..

The information experiences of Syrian new Scots: more than meets the eye: Syrian new Scots' information literacy way-finding practices. (2017)
Presentation / Conference
MARTZOUKOU, K. and BURNETT, S. 2017. The information experiences of Syrian new Scots: more than meets the eye: Syrian new Scots' information literacy way-finding practices. Presented at the 6th Information: interactions and impact conference (i3 2017), 27-30 June 2017, Aberdeen, UK.

The aim of this study was to examine the information related experiences and information literacy practices of Syrian new Scots during their resettlement and integration. The objectives were: 1) To explore Syrian new Scots' 'ways of knowing' for addr... Read More about The information experiences of Syrian new Scots: more than meets the eye: Syrian new Scots' information literacy way-finding practices..

Scotland welcomes refugees: the roles of the library in resettlement and inclusion: Syrian new Scots' information literacy way-findings practices. (2017)
Presentation / Conference
MARTZOUKOU, K. and BURNETT, S. 2017. Scotland welcomes refugees: the roles of the library in resettlement and inclusion: Syrian new Scots' information literacy way-findings practices. Presented at the 2017 Annual conference of the Chartered Institute of Library and Information Professionals Scotland (CILIPS 2017): strategies for success, 5-6 June 2017, Dundee, UK [online]. Available from: https://www.slideshare.net/martzoukou/cilips-june-2017-conference

Aims: A scoping study that aims to examine the information related experiences and information literacy practices of Syrian new Scots (the Syrian refugees in Scotland) during their resettlement and integration. Objectives: 1) To explore Syrian new Sc... Read More about Scotland welcomes refugees: the roles of the library in resettlement and inclusion: Syrian new Scots' information literacy way-findings practices..

The impact of knowledge management processes on organizational resilience: data mining as an instrument of measurement. (2017)
Thesis
FRELAS, M. 2017. The impact of knowledge management processes on organizational resilience: data mining as an instrument of measurement. Robert Gordon University, DInfSci thesis. Hosted on OpenAIR [online]. Available from: https://openair.rgu.ac.uk

The aim of the research conducted for this thesis is to test the feasibility of using data mining (DM) to assess the relationship between and the impact of knowledge management (KM) on organizational resilience (OR). The emphasis currently placed on... Read More about The impact of knowledge management processes on organizational resilience: data mining as an instrument of measurement..

Syrian new Scots' information literacy way-finding practices: phase 1 research findings. (2017)
Presentation / Conference
MARTZOUKOU, K. and BURNETT, S. 2017. Syrian new Scots' information literacy way-finding practices: phase 1 research findings. Presented at the 2017 Librarians' information literacy annual conference (LILAC 2017), 10-12 April 2017, Swansea, UK [online]. Available from: https://www.slideshare.net/infolit_group/new-syrian-scots-information-literacy-wayfinding-practices-phase-1-research-findings-martzoukou

The research in Phase 1 was conducted via interviews with two Scottish Refugee Council Coordinators and two focus groups with Syrian new Scots (with nine women and nine men). Syrian participants were also involved in a drawing exercise that helped to... Read More about Syrian new Scots' information literacy way-finding practices: phase 1 research findings..

Linking for influence: Twitter linked content in the Scottish Referendum televised debates. (2016)
Journal Article
BURNETT, S. and BLOICE, L. 2016. Linking for influence: Twitter linked content in the Scottish Referendum televised debates. Journal of information science [online], 42(3), pages 396-409. Available from https://doi.org/10.1177/0165551515624355

Twitter, the micro-blogging social media tool, has established a critical role in facilitating social engagement. Its low technical and economic barriers to uptake provide a readily accessible forum for public engagement with events such as televised... Read More about Linking for influence: Twitter linked content in the Scottish Referendum televised debates..

(Re)presenting heritage: laser scanning and 3D visualisations for cultural resilience and community engagement. (2016)
Journal Article
TAIT, E., LAING, R., GRINNALL, A., BURNETT, S. and ISAACS, J. 2016. (Re)presenting heritage: laser scanning and 3D visualisations for cultural resilience and community engagement. Journal of information science [online], 42(3), pages 420-433. Available from: https://doi.org/10.1177/0165551516636306

Cultural heritage is increasingly being viewed as an economic asset for geographic areas who aim to capitalise in the surge in interest in local history and heritage tourism from members of the public. Digital technologies have developed that facilit... Read More about (Re)presenting heritage: laser scanning and 3D visualisations for cultural resilience and community engagement..

Barriers to knowledge sharing in third sector social care: a case study. (2016)
Journal Article
BLOICE, L. and BURNETT, S. 2016. Barriers to knowledge sharing in third sector social care: a case study. Journal of knowledge management [online], 20(1), pages 125-145. Available from: https://doi.org/10.1108/JKM-12-2014-0495

Purpose - This paper aims to build on existing theory of knowledge sharing barriers (KSBs) by exploring the concept in the relatively under-researched context of social service not-for-profit organisations. Design/methodology/approach - In this study... Read More about Barriers to knowledge sharing in third sector social care: a case study..

The best of both worlds: highlighting the synergies of combining manual and automatic knowledge organization methods to improve information search and discovery. (2015)
Journal Article
CLEVERLEY, P.H. and BURNETT, S. 2015. The best of both worlds: highlighting the synergies of combining manual and automatic knowledge organization methods to improve information search and discovery. Knowledge organization, 42(6), pages 428-444.

Research suggests organizations across all sectors waste a significant amount of time looking for information and often fail to leverage the information they have. In response, many organizations have deployed some form of enterprise search to improv... Read More about The best of both worlds: highlighting the synergies of combining manual and automatic knowledge organization methods to improve information search and discovery..

Exploratory information searching in the enterprise: a study of user satisfaction and task performance. (2015)
Journal Article
CLEVERLEY, P.H., BURNETT, S. and MUIR, L. 2017. Exploratory information searching in the enterprise: a study of user satisfaction and task performance. Journal of the association for information science and technology [online], 68(1), pages 77-96. Available from: https://doi.org/10.1002/asi.23595

No prior research has been identified that investigates the causal factors for workplace exploratory search task performance. The impact of user, task, and environmental factors on user satisfaction and task performance was investigated through a mix... Read More about Exploratory information searching in the enterprise: a study of user satisfaction and task performance..

Bring your own heritage: final project report. (2015)
Report
TAIT, E., LAING, R., GRINNALL, A., BURNETT, S., ISAACS, J. and SCOTT, J. 2015. Bring your own heritage: final project report. Aberdeen: Robert Gordon University.

Public libraries have traditionally played a role in the acquisition and curation of local studies collections, and cultural heritage is recognised as a core area of activity for libraries aiming to increase patron numbers (Danish Agency for Librarie... Read More about Bring your own heritage: final project report..

Twitter response to televised political debates in Election 2015. (2015)
Book Chapter
PEDERSEN, S., BAXTER, G., BURNETT, S., MACLEOD, I., GOKER, A., HERON, M., ISAACS, J., ELYAN, E. and KALICIAK, L. 2015. Twitter response to televised political debates in Election 2015. In Jackson, D. and Thorsen, E. (eds.) UK election analysis 2015: media, voters and the campaign: early reflections from leading UK academics. Poole: Bournemouth University, centre for the study of journalism, culture and community [online], page 73. Available from: http://www.electionanalysis.uk/uk-election-analysis-2015/section-6-social-media/twitter-response-to-televised-political-debates-in-election-2015/

The advent of social media such as Twitter has revolutionised our conversations about live television events. In the days before the Internet, conversation about television programmes was limited to those sitting on the sofa with you and people you m... Read More about Twitter response to televised political debates in Election 2015..

Backchannel chat: peaks and troughs in a Twitter response to three televised debates during the 2014 Scottish Independence Referendum campaign. (2015)
Conference Proceeding
PEDERSEN, S., BAXTER, G., BURNETT, S., GOKER, A., CORNEY, D. and MARTIN, C. 2015. Backchannel chat: peaks and troughs in a Twitter response to three televised debates during the 2014 Scottish Independence Referendum campaign. In Parycek, P. and Edelmann, N. (eds). Proceedings of the 2015 International conference for e-democracy and open government (CeDEM15), 20-22 May 2015, Krems, Austria. Krems: Edition Donau-Universität [online], pages 105-118. Available from: http://www.donau-uni.ac.at/imperia/md/content/department/gpa/zeg/bilder/cedem/cedem15/cedem15_oa_proceedings.pdf

This paper identifies the peaks and troughs in Twitter usage during three televised Scottish Independence Referendum debates in Autumn 2014 and identifies the topics that were the foci of such peaks and troughs. We observe that the issues that caught... Read More about Backchannel chat: peaks and troughs in a Twitter response to three televised debates during the 2014 Scottish Independence Referendum campaign..

First catch your fish: designing a 'low energy fish' label. (2015)
Journal Article
GRINNALL, A. and BURNETT, S. 2015. First catch your fish: designing a 'low energy fish' label. Sustainability [online], 7(5), pages 6086-6101. Available from: https://doi.org/10.3390/su7056086

This paper explores the application of information design principles to label design for fish packaging, identifying energy implications for the product. This stage of the project has consisted of: A review and distillation of the relevant literature... Read More about First catch your fish: designing a 'low energy fish' label..

Creating sparks: comparing search results using discriminatory search term word co-occurrence to facilitate serendipity in the enterprise. (2015)
Journal Article
CLEVERLEY, P.H. and BURNETT, S. 2015. Creating sparks: comparing search results using discriminatory search term word co-occurrence to facilitate serendipity in the enterprise. Journal of information and knowledge management [online], 14(1), article 1550007. Available from: https://doi.org/10.1142/S0219649215500070

Categories or tags that appear in faceted search interfaces which are representative of an information item, rarely convey unexpected or non-obvious associated concepts buried within search results. No prior research has been identified which assesse... Read More about Creating sparks: comparing search results using discriminatory search term word co-occurrence to facilitate serendipity in the enterprise..

Backchannel chat: peaks and troughs in a Twitter response to three televised debates during the Scottish Independence Referendum campaign 2014. (2014)
Working Paper
PEDERSEN, S., BAXTER, G., BURNETT, S., GOKER, A., CORNEY, D., and MARTIN, C. 2014. Backchannel chat: peaks and troughs in a Twitter response to three televised debates during the Scottish Independence Referendum campaign 2014. Aberdeen Business School working paper series, 7(2).

Social-networking services such as Twitter offer users the potential to participate in public debate. When used whilst watching a television programme, Twitter allows backchannel discussion and debate in real time, which can add a new dimension and p... Read More about Backchannel chat: peaks and troughs in a Twitter response to three televised debates during the Scottish Independence Referendum campaign 2014..

Retrieving haystacks: a data driven information needs model for faceted search. (2014)
Journal Article
CLEVERLEY, P. H. and BURNETT, S., 2015. Retrieving haystacks: a data driven information needs model for faceted search. Journal of information science [online], 41(1), pages 97-113. Available from: https://doi.org/10.1177/0165551514554522

The research aim was to develop an understanding of information need characteristics for word co-occurrence-based search result filters (facets). No prior research has been identified into what enterprise searchers may find useful for exploratory sea... Read More about Retrieving haystacks: a data driven information needs model for faceted search..

The impact of the cessation of blogs within the UK police blogosphere. (2014)
Journal Article
PEDERSEN, S., BURNETT, S., SMITH, R. and GRINNALL, A. 2014. The impact of the cessation of blogs within the UK police blogosphere. New technology, work and employment [online], 29(2), pages 160-176. Available from: https://doi.org/10.1111/ntwe.12028

This article investigates the concept of influence within a group of police work-bloggers. During the period studied (2007-2013), three influential police bloggers, well-known within the small and tightly knit UK police blogosphere, abruptly ended th... Read More about The impact of the cessation of blogs within the UK police blogosphere..

Towards an organizational folklore of policing: the storied nature of policing and the police use of storytelling. (2014)
Journal Article
SMITH, R., PEDERSEN, S. and BURNETT, S. 2014. Towards an organizational folklore of policing: the storied nature of policing and the police use of storytelling. Folklore [online], 125(2), pages 218-237. Available from: https://doi.org/10.1080/0015587X.2014.913853

For police officers, much of the working day consists of telling stories about everyday policing and events. Although the study of narrative and storytelling in organizational contexts is an expanding area of research, the same cannot be said of the... Read More about Towards an organizational folklore of policing: the storied nature of policing and the police use of storytelling..

The strategic role of knowledge auditing and mapping: an organisational case study. (2013)
Journal Article
BURNETT, S., WILLIAMS, D. and GRINNALL, A. 2013. The strategic role of knowledge auditing and mapping: an organisational case study. Knowledge and process management [online], 20(3), pages 161-176. Available from: https://doi.org/10.1002/kpm.1416

This paper presents the results of research, which aimed to evaluate the current position of the knowledge management (KM) capabilities of a multi-national energy services company, and is based on work originally presented at IFKAD-KCWS 2012, Matera,... Read More about The strategic role of knowledge auditing and mapping: an organisational case study..

What have we learned so far? The development and application of an organisational learning narrative. (2013)
Journal Article
BURNETT, S., GRINNALL, A. and WILLIAMS, D. 2015. What have we learned so far? The development and application of an organisational learning narrative. Knowledge management research and practice [online], 13(2), pages 160-167. Available from: https://doi.org/10.1057/kmrp.2013.38

The use of narratives and stories has been growing in popularity in the field of knowledge management. Narratives may be used as useful vehicles for several knowledge-based activities within organisational (and other) contexts. These include acquirin... Read More about What have we learned so far? The development and application of an organisational learning narrative..

User perceptions of relevance and its effect on retrieval in a smart textile archive. (2013)
Conference Proceeding
HORSBURGH, B., CRAW, S., WILLIAMS, D., BURNETT, S., MORRISON, K. and MARTIN, S. 2013. User perceptions of relevance and its effect on retrieval in a smart textile archive. In Delany, S.J. and Ontañón, S. (eds.) Case-based reasoning research and development: proceedings of the 21st International conference on case-based reasoning (ICCBR 2013), 8-11 July 2013, Saratoga Springs, USA. Lecture notes in computer science, 7969. Berlin: Springer [online], pages 149-163. Available from: https://doi.org/10.1007/978-3-642-39056-2_11

The digitisation of physical textiles archives is an important process for the Scottish textiles industry. This transformation creates an easy access point to a wide breadth of knowledge, which can be used to understand historical context and inspire... Read More about User perceptions of relevance and its effect on retrieval in a smart textile archive..

Motivations for police blogging and how fear of being 'outed' can force a blogger to cease. (2012)
Journal Article
PEDERSEN, S., BURNETT, S., SMITH, R. and NEILL, A. 2013. Motivations for police blogging and how fear of being 'outed' can force a blogger to cease. Selected papers of internet research [online], 13: selected papers from the 13th Association of Internet Researchers conference (IR 13.0), 18-21 October 2012, Salford, UK, article number 8219. Available from: https://spir.aoir.org/ojs/index.php/spir/article/view/8219

There is an expanding literature on the police use of storytelling, but very little has been written in a policing context in relation to the contemporary practice of blogging. Consequentially, this paper reports on an ongoing research project into t... Read More about Motivations for police blogging and how fear of being 'outed' can force a blogger to cease..

Venting, joining and educating: motivations for knowledge sharing in the UK police blogosphere. (2012)
Journal Article
BURNETT, S., PEDERSEN, S., SMITH, R. and O'NEILL, A. 2012. Venting, joining and educating: motivations for knowledge sharing in the UK police blogosphere. Business information review, 29(1), pages 57-63. Available from: https://doi.org/10.1177/0266382112438689

This article examines motivations for knowledge sharing in blogs written by police officers. It draws on the findings of a research project completed in 2011 based on content analysis of 63 blogs.

Storytelling through blogging: a knowledge management and therapeutic tool in policing. (2011)
Report
BURNETT, S., PEDERSEN, S. and SMITH, R., 2011. Storytelling through blogging: a knowledge management and therapeutic tool in policing. SIPR Research Summary. Dundee: Scottish Institute for Policing Research, Scool of Social Sciences, University of Dundee [online]. Available from: http://www.sipr.ac.uk/Plugin/Publications/assets/files/Research_Summary_13.pdf

Narrative and storytelling play an important part in knowledge management in policing and criminal justice contexts. As probationary constables and young officers, officers learn the job from listening to the stories of others, and for this reason pa... Read More about Storytelling through blogging: a knowledge management and therapeutic tool in policing..

Knowing through narratives: the role of knowledge within the technological innovation process in the UK upstream oil and gas industry. (2010)
Thesis
BURNETT, S.M. 2010. Knowing through narratives: the role of knowledge within the technological innovation process in the UK upstream oil and gas industry. Robert Gordon University, PhD thesis.

The aim of this research was to further understanding of the role of knowledge and knowledge-based processes within the process of technological innovation within the UK upstream oil and gas industry. The scope of the research encompassed three group... Read More about Knowing through narratives: the role of knowledge within the technological innovation process in the UK upstream oil and gas industry..

Knowledge auditing and mapping: a pragmatic approach. (2004)
Journal Article
BURNETT, S., ILLINGWORTH, L. and WEBSTER, L. 2004. Knowledge auditing and mapping: a pragmatic approach. Knowledge and process management [online], 11(1), pages 25-37. Available from: https://doi.org/10.1002/kpm.194

Increasingly the knowledge and skills of employees are seen as valuable assets that may be utilised in order to gain competitive advantage at an organisational level. This paper seeks to describe the process, methods and resulting outcomes of a knowl... Read More about Knowledge auditing and mapping: a pragmatic approach..