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Citizen journalism: an analysis of news representation in the coverage of Bhutannewsservice.com. (2019)
Journal Article
RAI, N., PEDERSEN, S. and SMITH, F. 2019. Citizen journalism: an analysis of news representation in the coverage of Bhutannewsservice.com. Journal of communication: media watch [online], 10(2), pages 294-308. Available from: https://doi.org/10.15655/mw/2019/v10i2/49640

This article analyses the discussion of nationality and ethnicity on a Bhutanese citizen journalism site which is particularly used by members of the Lhotshampa ethnic group. Many of the citizen journalists are based outside Bhutan, either in refugee... Read More about Citizen journalism: an analysis of news representation in the coverage of Bhutannewsservice.com..

Building intercultural competence through virtual team collaboration across global classrooms. (2019)
Presentation / Conference
CRAWFORD, I., SWARTZ, S., LUCK, S. and BARBOSA, B. 2019. Building intercultural competence through virtual team collaboration across global classrooms. Presented at the 2019 Learning, teaching and student experience conference of the Chartered Association of Business Schools (LTSE 2019), 14-15 May 2019, Manchester, UK.

The world is global whether we like it or not. The Fortune 500 leading global companies employ 67 million people in 34 countries. Tertiary-level teaching within this global context presents instructors with several challenges. Through easy accessibil... Read More about Building intercultural competence through virtual team collaboration across global classrooms..

Creating and evaluating collaborative online international learning (COIL) projects. (2019)
Presentation / Conference
CRAWFORD, I. 2019 Creating and evaluating collaborative online international learning (COIL) projects. Presented at the 2019 Department for the Enhancement of Learning, Teaching and Access (DELTA) Learning and teaching conference (LTC 2019): learning without borders, 2 May 2019, Aberdeen, UK.

This presentation accompanied a workshop of the same name. The purpose of the workshop was to share findings and experience from a current RGU COIL project, to provide a model and set of key elements required for a COIL project, and to consider chall... Read More about Creating and evaluating collaborative online international learning (COIL) projects..

The information literacy and continuous professional development practices of teachers at a Jewish day school. (2018)
Journal Article
COGAN, A. and MARTZOUKOU, K. 2018. The information literacy and continuous professional development practices of teachers at a Jewish day school. Reference services review [online], 46(4), pages 600-627. Available from: https://doi.org/10.1108/RSR-12-2017-0045

This study investigated how in-service teachers within the context of an American Jewish day school perceive, practice and develop Information Literacy (IL), as a sociocultural practice and through Continuing Professional Development (CPD). A researc... Read More about The information literacy and continuous professional development practices of teachers at a Jewish day school..

Exploring the everyday life information needs and the socio-cultural adaptation barriers of Syrian refugees in Scotland. (2018)
Journal Article
MARTZOUKOU, K. and BURNETT, S. 2018. Exploring the everyday life information needs and the socio-cultural adaptation barriers of Syrian refugees in Scotland. Journal of documentation [online], 74(5), pages 1104-1132. Available from: https://doi.org/10.1108/JD-10-2017-0142

Purpose: This paper presents the research findings of the 'Syrian new Scots' Information Literacy Way-finding practices' research project, funded by the Information Literacy Group (ILG) of the Chartered Institute of Library and Information Profession... Read More about Exploring the everyday life information needs and the socio-cultural adaptation barriers of Syrian refugees in Scotland..

Social media as a vehicle for user engagement with local history: a case study in the north-east of Scotland. (2018)
Journal Article
HOOD, C. and REID, P.H. 2018. Social media as a vehicle for user engagement with local history: a case study in the north-east of Scotland. Journal of documentation [online], 74(4), pages 741-762. Available from: https://doi.org/10.1108/JD-12-2017-0167

Purpose - The aim of this paper is to examine issues associated with user engagement on social media with local history in the north east of Scotland and focuses on a case-study of the Buckie and District Fishing Heritage Society, a small but very su... Read More about Social media as a vehicle for user engagement with local history: a case study in the north-east of Scotland..

Using knowledge organization systems to automatically detect forward-looking sentiment in company reports to infer social phenomena. (2018)
Journal Article
CLEVERLEY, P.H. and MUIR, L.J. 2018. Using knowledge organization systems to automatically detect forward-looking sentiment in company reports to infer social phenomena. Knowledge organization [online], 45(2), pages 152-169. Available from: https://doi.org/10.5771/0943-7444-2018-2-152

We investigate whether existing knowledge organization systems (KOS) for strong and hesitant forward-looking sentiment could be improved to detect social phenomena. Five judges identified examples of strong/hesitant forward-looking sentiment that wer... Read More about Using knowledge organization systems to automatically detect forward-looking sentiment in company reports to infer social phenomena..

Enterprise search and discovery capability: the factors and generative mechanisms for user satisfaction. (2018)
Journal Article
CLEVERLEY, P.H. and BURNETT, S. 2019. Enterprise search and discovery capability: the factors and generative mechanisms for user satisfaction. Journal of information science [online], 45(1), pages 29-52. Available from: https://doi.org/10.1177/0165551518770969

Many organizations are re-creating the 'Google-like' experience behind their firewall to exploit their information. However, surveys show dissatisfaction with enterprise search is commonplace. No prior study has investigated unsolicited user feedback... Read More about Enterprise search and discovery capability: the factors and generative mechanisms for user satisfaction..

The world is flat: an intercultural experiential exercise in business communication. (2018)
Presentation / Conference
LUCK, S., BARBOSA, B., CRAWFORD, I. and SWARTZ, S. 2018. The world is flat: an intercultural experiential exercise in business communication. Presented at the 5th Annual interdisciplinary symposium: a teaching and research conference for free market intellectuals and academic diversity in higher education, 16 March 2018, Myrtle Beach, USA.

In 2016, the Fortune 500 earned two-thirds of the US GDP and 37% of the global GDP, with 28 trillion in revenue and 1.5 billion in profits. These companies employ 67 million people in 34 countries. To compete and be successful in these world business... Read More about The world is flat: an intercultural experiential exercise in business communication..

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