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Are we being served? (2001)
Presentation / Conference
BREMNER, P.A.M. and FREATHY, P. 2001. Are we being served? Consumer versus retailers perceptions of customer service expectations within selected menswear stores. Presented at the 11th International European Association for Education and Research in Commercial Distribution (EAERCD) conference 2001 (EAERCD 2001), 27-29 June 2001, Tilburg, Netherlands.

This paper examines the mismatch between consumer and retailer perceptions of customer service and its potential impact on customer satisfaction. Having examined the main influences and themes from primary research this paper attempts to suggest that... Read More about Are we being served?.

Maintaining retrieval knowledge in a case-based reasoning system. (2001)
Journal Article
CRAW, S., JARMULAK, J. and ROWE, R. 2001. Maintaining retrieval knowledge in a case-based reasoning system. Computational intelligence [online], 17(2), pages 346-363. Available from: https://doi.org/10.1111/0824-7935.00149

The knowledge stored in a case-base is central to the problem-solving of a Case-Based Reasoning (CBR) system. Therefore, case-base main- tenance is a key component of maintaining a CBR system. However, other knowledge sources, such as indexing and si... Read More about Maintaining retrieval knowledge in a case-based reasoning system..

Digestive metabolism of glucosinolates: a novel approach using urinary markers for estimating the release of glucosinolate breakdown products in the gastro-intestinal tract of mammals. (2001)
Thesis
ROUZAUD, G.C.M. 2001. Digestive metabolism of glucosinolates: a novel approach using urinary markers for estimating the release of glucosinolate breakdown products in the gastro-intestinal tract of mammals. Robert Gordon University, PhD thesis.

Glucosinolates have been implicated as a mediator of the cancer-protective properties of cruciferous vegetables. Enzymatic hydrolysis of glucosinolates by plant or microbial myrosinase yields a range of metabolites including beneficial isothiocyanate... Read More about Digestive metabolism of glucosinolates: a novel approach using urinary markers for estimating the release of glucosinolate breakdown products in the gastro-intestinal tract of mammals..

Evaluation of the development and application of multimedia computer assisted learning in Higher Education. (2001)
Thesis
NEWTON, R. 2001. Evaluation of the development and application of multimedia computer assisted learning in Higher Education. Robert Gordon University, PhD thesis.

This thesis deals with approaches to the evaluation of multimedia computer assisted learning in higher education. The thesis is presented in two parts. The first part consists mainly of a literature based review of the rationale and methods employed... Read More about Evaluation of the development and application of multimedia computer assisted learning in Higher Education..

Management education in Latin America and the Caribbean. (2001)
Journal Article
JOHNSON, I.M., MEDINA, A.F. and HERRERA, L.A. 2001. Management education in Latin America and the Caribbean. Education for information [online], 19(1), pages 3-18. Available from: https://doi.org/10.3233/EFI-2001-19102

This paper examines some issues relating to the development in Latin America and the Caribbean of the managerial expertise that underpins the modernisation of library and information services. It reports on part of a joint IFLA/FID project, principal... Read More about Management education in Latin America and the Caribbean..

Zur Kierkegaardrezeption Hermann Brochs. (2001)
Book Chapter
HALSALL, R. 2001. Zur Kierkegaardrezeption Hermann Brochs. In Krobb, F. and Strümper-Krobb, S. (eds.) Literaturvermittlung um 1900. Amsterdam: Rodopi, pages 131-146.

Kann man mit Recht überhaupt von einer Kierkegaardrezeption Hermann Brochs sprechen? Die Kategorie ‘Einfluß’ in der Sekundärforschung über Hermann Broch ist eine sehr umstrittene gewesen. Der Versuch, die theoretische Position Brochs durch die Nachfo... Read More about Zur Kierkegaardrezeption Hermann Brochs..


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