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Outputs (113)

Eradicating information poverty: an agenda for research. (2018)
Journal Article
MARCELLA, R. and CHOWDHURY, G. 2020. Eradicating information poverty: an agenda for research. Journal of librarianship and information science [online], 52(2), pages 366-381. Available from: https://doi.org/10.1177/0961000618804589

Information poverty remains a critical issue for societies today. The literature of information poverty is reviewed tracking its origins in library and information science in the 1970s and the various approaches that have been taken to tackling infor... Read More about Eradicating information poverty: an agenda for research..

The information behaviour of Nigerian digital entrepreneurs: idea generation in start-up businesses. (2023)
Thesis
IBRAHIM, M.S. 2023. The information behaviour of Nigerian digital entrepreneurs: idea generation in start-up businesses. Robert Gordon University, PhD thesis. Hosted on OpenAIR [online]. Available from: https://doi.org/10.48526/rgu-wt-2270830

Though a wealth of research on information behaviour has been undertaken in a variety of contexts over the years, less has been done on entrepreneurship. In particular, there is a lack of literature around the ideation or business idea generation com... Read More about The information behaviour of Nigerian digital entrepreneurs: idea generation in start-up businesses..

Developing an understanding of the relationships between organisational learning and performance measurement systems: the case of Frankfurt airport. (2023)
Thesis
EWIG, J.R. 2023. Developing an understanding of the relationships between organisational learning and performance measurement systems: the case of Frankfurt airport. Robert Gordon University, PhD thesis. Hosted on OpenAIR [online]. Available from: https://doi.org/10.48526/rgu-wt-2270769

The aim of this research was to develop a comprehensive perspective of both the breadth and depth of the relationships between organisational learning (OL) and performance measurement systems (PMS), theoretically and practically, within the context o... Read More about Developing an understanding of the relationships between organisational learning and performance measurement systems: the case of Frankfurt airport..

Industry 4.0: the impact of strategic leadership behaviour on organisational response to the adoption of technological innovation. (2022)
Thesis
MORGAN, L.R.W. 2022. Industry 4.0: the impact of strategic leadership behaviour on organisational response to the adoption of technological innovation. Robert Gordon University, DBA thesis. Hosted on OpenAIR [online]. Available from: https://doi.org/10.48526/rgu-wt-1987878

The rapid development and cross-interaction between emerging technologies is called Industry 4.0, and it is being called the Fourth Industrial Revolution. Organisational leaders are seeking to understand how to lead their firms to benefit from the op... Read More about Industry 4.0: the impact of strategic leadership behaviour on organisational response to the adoption of technological innovation..

Indicative findings from a study of information behaviour in digital business ideation: insights from the developing world. (2022)
Journal Article
IBRAHIM, S., MARCELLA, R. and MACLENNAN, A. 2022. Indicative findings from a study of information behaviour in digital business ideation: insights from the developing world. Information research [online], 27(Special issue): proceedings of the 11th International conference on Conceptions of library and information science (CoLIS), 29 May - 01 June 2022, Oslo, Sweden and proceedings of the 2022 Information seeking in context conference (ISIC 2022): the information behaviour conference, 26-29 September 2022, Berlin, Germany, article isic2233. Available from: https://doi.org/10.47989/irisic2233

Though a wealth of information behaviour research has been undertaken in various contexts over the years, less has been done on entrepreneurship. In particular, there is a lack of literature around the ideation component in the early stages of busine... Read More about Indicative findings from a study of information behaviour in digital business ideation: insights from the developing world..

Information behaviour in high risk decision making: study of international postgraduates. (2022)
Journal Article
MCNICHOLAS, C. and MARCELLA, R. 2022. Information behaviour in high risk decision making: study of international postgraduates. Journal of information science [online], Online First. Available from: https://doi.org/10.1177/01655515221124080

This article explores the role of information in high risk consumer decision making. Forty-two qualitative interviews were undertaken with international non-EU postgraduates when making the high risk decision to study in a UK Business School. Prospec... Read More about Information behaviour in high risk decision making: study of international postgraduates..

An interactive decision-making model of international postgraduate student course choice. (2022)
Journal Article
MCNICHOLAS, C. and MARCELLA, R. [2022]. An interactive decision-making model of international postgraduate student course choice. Journal of marketing for higher education [online], Latest Articles. Available from: https://doi.org/10.1080/08841241.2022.2076276

This paper explores the decision-making process of international non-EU postgraduates when choosing a qualification from a UK business school and proposes a new model which reflects the iterative, cyclical and continuous nature of the process. The de... Read More about An interactive decision-making model of international postgraduate student course choice..

Purposive and non-purposive information behaviour on Instagram. (2022)
Journal Article
MARCELLA-HOOD, M. and MARCELLA, R. 2023. Purposive and non-purposive information behaviour on Instagram. Journal of librarianship and information science [online], 55(3), pages 634-657. Available from: https://doi.org/10.1177/09610006221097974

User information behaviour on Instagram was explored via 274 responses to an online survey. Instagram is recognised as a powerful visual platform and consistently reports high engagement statistics across its variety of users. Research on Instagram t... Read More about Purposive and non-purposive information behaviour on Instagram..

The relevance of trait theory for the professionalisation of the new corporate professions: a case study of project management. (2021)
Thesis
LAWMAN, A. 2021. The relevance of trait theory for the professionalisation of the new corporate professions: a case study of project management. Robert Gordon University, PhD thesis. Hosted on OpenAIR [online]. Available from: https://doi.org/10.48526/rgu-wt-1603238

The aim of this study is to explore the extent to which trait theory is relevant to the new corporate professions through a case study of project management. The award of a Royal Charter to the UK-based professional body, Association for Project Mana... Read More about The relevance of trait theory for the professionalisation of the new corporate professions: a case study of project management..

Does education in library and information studies in the United Kingdom have a future? (2020)
Journal Article
MARCELLA, R. and OPPENHEIM, C. 2020. Does education in library and information studies in the United Kingdom have a future? Education for information [online], 36(4), pages 411-440. Available from: https://doi.org/10.3233/EFI-200370

The last decade has seen a decline in the fortunes of the Library and Information Science (LIS) sector in the UK, both in professional practice and in higher education. This paper sets out to assess the health and wellbeing of LIS teaching and resear... Read More about Does education in library and information studies in the United Kingdom have a future?.

The role of information in postgraduates' decision-making cycle. (2020)
Thesis
MCNICHOLAS, C. 2020. The role of information in postgraduates' decision-making cycle. Robert Gordon University [online], PhD thesis. Available from: https://openair.rgu.ac.uk

The global market for international postgraduate students is becoming increasingly competitive as more institutions offer Masters level courses and universities need to increase revenues. The UK Government and universities want to stop the declining... Read More about The role of information in postgraduates' decision-making cycle..

Scottish citizens' perceptions of the credibility of online political 'facts' in the 'fake news' era: an exploratory study. (2019)
Journal Article
BAXTER, G., MARCELLA, R. and WALICKA, A. 2019. Scottish citizens’ perceptions of the credibility of online political 'facts' in the 'fake news' era: an exploratory study. Journal of documentation [online], 75(5), pages 1100-1123. Available from: https://doi.org/10.1108/JD-10-2018-0161

The purpose of this paper is to present the results of a study that explored public perceptions of the credibility of 'facts and figures' contained within five social media posts produced by political parties in Scotland. The study consisted of an on... Read More about Scottish citizens' perceptions of the credibility of online political 'facts' in the 'fake news' era: an exploratory study..

User engagement with political 'facts' in the context of the fake news phenomenon: an exploration of information behaviour. (2019)
Journal Article
MARCELLA, R., BAXTER, G. and WALICKA, A. 2019. User engagement with political ‘facts’ in the context of the fake news phenomenon: an exploration of information behaviour. Journal of documentation [online], 75(5), pages 1082-1099. Available from: https://doi.org/10.1108/JD-11-2018-0180

The purpose of this paper is to present the results of a study that explored human behaviour in response to political ‘facts’ presented online by political parties in Scotland. The study consisted of interactive online interviews with 23 citizens in... Read More about User engagement with political 'facts' in the context of the fake news phenomenon: an exploration of information behaviour..

'If your mother says she loves you, check it out': citizens' approaches to evaluating the credibility of information provided online by political actors in Scotland. (2019)
Presentation / Conference
BAXTER, G. and MARCELLA, R. 2019. 'If your mother says she loves you, check it out': citizens' approaches to evaluating the credibility of information provided online by political actors in Scotland. Presented at the 2019 Media, Communication and Cultural Studies Association annual conference (MeCCSA 2019), 9-11 January 2019, Stirling, UK.

This paper provided an overview of developments in online information credibility evaluation over the previous 25 years, relating these to the results of two studies conducted by the authors in 2017: 1) an online survey of the general public (n = 538... Read More about 'If your mother says she loves you, check it out': citizens' approaches to evaluating the credibility of information provided online by political actors in Scotland..

Making records ready: responding to the Scottish child abuse inquiry. (2018)
Thesis
ANDERSON, C.E. 2018. Making records ready: responding to the Scottish child abuse inquiry. Robert Gordon University [online], DInfSci thesis. Available from: https://openair.rgu.ac.uk

This study charts and describes, within a live and emergent environment, how a large organisation responded to the requirements of the Scottish child abuse inquiry. Using action research and a records continuum perspective, the study explores the rol... Read More about Making records ready: responding to the Scottish child abuse inquiry..

Debating the research agenda around fake news. (2018)
Presentation / Conference
BAXTER, G. and MARCELLA, R. 2018. Debating the research agenda around fake news. Presented at the 2018 This is not a fake conference!, 5 June 2018, London, UK.

This paper presented a review of the kinds of research being undertaken into fake news, together with some of the results of the authors’ current and proposed research into fact response, fact checking and the journey of the fact. The presentation co... Read More about Debating the research agenda around fake news..

The use of self moderated focus groups to gather exploratory data on information beliefs and their impact on information seeking behaviour. (2018)
Journal Article
MARCELLA, R. 2018. The use of self moderated focus groups to gather exploratory data on information beliefs and their impact on information seeking behaviour. Library and information science research [online], 40(1), pages 45-52. Available from: https://doi.org/10.1016/j.lisr.2018.04.004

The existence of an information belief system is tested for the first time through innovative use of self moderated focus groups. Initial generation of information beliefs was achieved in an open, unpredicted and unbiased way through focus groups. To... Read More about The use of self moderated focus groups to gather exploratory data on information beliefs and their impact on information seeking behaviour..

Talent exchange project description and evaluation. (2017)
Report
COOK, Y., FULFORD, H. and MARCELLA, R. 2017. Talent exchange project description and evaluation. Aberdeen: Robert Gordon University.

The 3 year Talent Exchange project, funded by the Scottish Funding Council (SFC), was designed to widen and extend the pool of work related experience (WRE) opportunities available to Robert Gordon University (RGU) students; enhance student employabi... Read More about Talent exchange project description and evaluation..

The effects of the research excellence framework research impact agenda on early- and mid-career researchers in library and information science. (2017)
Journal Article
MARCELLA, R., LOCKERBIE, H., BLOICE, L., HOOD, C. and BARTON, F. 2018. The effects of the research excellence framework research impact agenda on early- and mid-career researchers in library and information science. Journal of information science [online], 44(5), pages 608-618. Available from: https://doi.org/10.1177/0165551517724685

Early- and mid-career researchers will shape the future of library and information science (LIS) research and it is crucial they be well placed to engage with the research impact agenda. Their understanding of research impact may influence their capa... Read More about The effects of the research excellence framework research impact agenda on early- and mid-career researchers in library and information science..

Voters' online information behaviour and response to campaign content during the Scottish referendum on independence. (2017)
Journal Article
BAXTER, G. and MARCELLA, R. 2017. Voters' online information behaviour and response to campaign content during the Scottish referendum on independence. International journal of information management [online], 37(6), pages 539-546. Available from: https://doi.org/10.1016/j.ijinfomgt.2017.05.013

Research into the public's motivations for, and barriers to, the use of referendum campaign sites was carried out in the final weeks before the 2014 vote on Scottish independence. As a qualitative study, drawing on 54 interactive, electronically-assi... Read More about Voters' online information behaviour and response to campaign content during the Scottish referendum on independence..

An exploration of the relationship between post-truth politics and Scottish citizens' information behaviour. (2017)
Presentation / Conference
BAXTER, G. and MARCELLA, R 2017. An exploration of the relationship between post-truth politics and Scottish citizens' information behaviour. Presented at the 6th Information: interactions and impact conference (i3 2017), 27-30 June 2017, Aberdeen, UK.

This conference paper presented the emerging findings of research which explored the relationship between post-truth politics and Scottish citizens' information behaviour. The research consisted of two key elements. Firstly, an online survey (538 res... Read More about An exploration of the relationship between post-truth politics and Scottish citizens' information behaviour..

Information search engagement and 'fake news'. (2017)
Presentation / Conference
MARCELLA, R. and BAXTER, G. 2017. Information search engagement and 'fake news'. Presented at a workshop of the University of Westminster's Centre for the Study of Democracy: democracy in a post-truth age, 8 June 2017, London, UK.

This conference paper presented the emerging results of research which explored the relationship between fake news and Scottish citizens' information behaviour. The research consisted of two key elements: an online survey (538 responses) that gathere... Read More about Information search engagement and 'fake news'..

#alternativefacts? Citizens' perceptions of the reliability of 'facts' presented online by political parties in Scotland. (2017)
Presentation / Conference
BAXTER, G. and MARCELLA, R. 2017. #alternativefacts? Citizens' perceptions of the reliability of 'facts' presented online by political parties in Scotland. Presented at Staffordshire University Library Teachmeet: information literacy and making judgements: from Brexit to The White House, 4 May 2017, Stoke-on Trent, UK.

This conference paper presented the emerging findings of research which explored the relationship between post-truth politics and Scottish citizens' information behaviour. The research consisted of two key elements. Firstly, an online survey (538 res... Read More about #alternativefacts? Citizens' perceptions of the reliability of 'facts' presented online by political parties in Scotland..

How high can you bounce? [Newspaper article] (2017)
Other
MARCELLA, R. 2017. How high can you bounce? Press and journal: business [online], 16 January 2017. Available from: https://www.pressandjournal.co.uk/fp/business/business-opinion/1133641/rita-marcella-high-can-bounce/

I was intrigued and a little surprised recently to be told by a colleague that I was resilient. It wasn't a label that I would necessarily have ever thought of or aspired to for myself. But it set me thinking about the nature of resilience, why it mi... Read More about How high can you bounce? [Newspaper article].

Popular careers as seen on screen. (2016)
Other
MARCELLA, R. 2016. Popular careers as seen on screen. Press and journal: business [online], 19 December 2016. Available from: https://www.pressandjournal.co.uk/fp/business/business-opinion/1109679/rita-marcella-popular-careers-seen-screen/

Over many years in academia I have pondered how and why particular careers seem overwhelmingly attractive to young people, in particular of course university applicants, while others seem to languish and require constant efforts on the part of well-m... Read More about Popular careers as seen on screen..

Politics and the era of uncertainty. (2016)
Other
MARCELLA, R. 2016. Politics and the era of uncertainty. Press and journal: business [online], 21 November 2016. Available from: https://www.pressandjournal.co.uk/fp/business/business-opinion/1082017/rita-marcella-politics-era-uncertainty/

And so again this month many of us woke to an unexpected election outcome: and the deep irony is not that you and I did not expect it but that governments, pollsters and political experts all over the world did not expect it. As with Brexit, we woke... Read More about Politics and the era of uncertainty..

Ten tips for working the network. (2016)
Other
MARCELLA, R. 2016. Ten tips for working the network. Press and journal: business [online], 17 October 2016. Available from: https://www.pressandjournal.co.uk/fp/business/business-opinion/1051727/rita-marcella-ten-tips-working-network/

We all have networks - they are natural phenomena that we encounter from our earliest days, membership of which begins in early childhood and is nurtured (though also sometimes damaged) through participation in nursery, at dance classes, in Brownies... Read More about Ten tips for working the network..

Learning from type? (2016)
Thesis
MCWHIRR, S.M. 2016. Learning from type? An evaluation of the impact of personality type and relationship context in formal mentoring relationships. Robert Gordon University, PhD thesis.

This thesis explores the impact of mentor and mentee personality type in formal mentoring relationships. The research sought to identify whether there were individual personality characteristics which impact on relationship dynamics and the learning... Read More about Learning from type?.

Traditional and hybrid leadership styles in Rwanda: examining the common leadership styles, influencing factors, and culture in post-genocide Rwanda. (2016)
Thesis
RUGERINYANGE, N. 2016. Traditional and hybrid leadership styles in Rwanda: examining the common leadership styles, influencing factors, and culture in post-genocide Rwanda. Robert Gordon University, DBA thesis.

For most of Rwanda's post-independence past, the country has been marked by ethnic feuding, mass population movements and long exiles in neighbouring countries, and civil wars that culminated in the genocide in 1994. As this research shows in its rev... Read More about Traditional and hybrid leadership styles in Rwanda: examining the common leadership styles, influencing factors, and culture in post-genocide Rwanda..

Redefining the concept of social work/life balance. (2016)
Other
MARCELLA, R. 2016. Redefining the concept of social work/life balance. Press and journal: business [online], 15 August 2016. Available from: https://www.pressandjournal.co.uk/fp/business/business-opinion/997021/rita-marcella-redefining-concept-social-worklife-balance/

As we might have expected 30 years ago, the Internet, the proliferation of electronic means of communication and the advent of social media have revolutionised how we live life today. I can vividly remember giving a breakfast presentation then to a l... Read More about Redefining the concept of social work/life balance..

Members of the Scottish Parliament on Twitter: good constituency men (and women)? (2016)
Journal Article
BAXTER, G., MARCELLA, R. AND O'SHEA, M. 2016. Members of the Scottish Parliament on Twitter: good constituency men (and women)? Aslib journal of information management [online], 68(4), pages 428-447. Available from: https://doi.org/10.1108/AJIM-02-2016-0010

Purpose - The purpose of this paper is to explore the use of Twitter by Members of the Scottish Parliament (MSPs) for the provision of constituency-related information, or in support of their constituency service work. Design/methodology/approach - C... Read More about Members of the Scottish Parliament on Twitter: good constituency men (and women)?.

Beyond REF 2014: the impact of impact assessment on the future of information research. (2016)
Journal Article
MARCELLA, R., LOCKERBIE, H. and BLOICE, L. 2016. Beyond REF 2014: the impact of impact assessment on the future of information research. Journal of information science [online], 42(3), pages 369-385. Available from: https://doi.org/10.1177/0165551516636291

The importance of demonstrating value for money in terms of academic research beyond the walls of institutions grows stronger as demonstrated by the inclusion of impact assessment in the 2014 REF (Research Excellence Framework) exercise for UK higher... Read More about Beyond REF 2014: the impact of impact assessment on the future of information research..

A week can be a long time in politics. (2015)
Other
MARCELLA, R. 2015. A week can be a long time in politics. Press and journal: business [online], 23 September 2015. Available from: https://www.pressandjournal.co.uk/fp/business/north-of-scotland/703034/rita-marcella-week-can-long-time-politics/

This has been a busy and exciting few weeks in terms of British politics with a new Labour leader - if very definitely not a New Labour leader - Jeremy Corbyn taking his seat formally in the House of Commons following his landslide leadership electio... Read More about A week can be a long time in politics..

The information environment and information behaviour of the offshore installation manager (OIM) in the context of safety and emergency response: an exploratory study. (2015)
Journal Article
MARCELLA, R. and LOCKERBIE, H. 2016. The information environment and information behaviour of the offshore installation manager (OIM) in the context of safety and emergency response: an exploratory study. Journal of information science [online], 42(4), pages 551-567. Available from: https://doi.org/10.1177/0165551515600118

The offshore installation manager (OIM) is a unique role in the oil and gas industry with the legal responsibility for the health and safety of individuals on an offshore installation, as well as holding commercial responsibilities. Using exploratory... Read More about The information environment and information behaviour of the offshore installation manager (OIM) in the context of safety and emergency response: an exploratory study..

Members of the Scottish Parliament (MSPs) on Twitter: constituency champions or party animals? (2015)
Presentation / Conference
BAXTER, G., MARCELLA, R. and O'SHEA, M. 2015. Members of the Scottish Parliament (MSPs) on Twitter: constituency champions or party animals? Presented at the 5th information: interactions and impact conference (i3 2015), 23-26 June 2015, Aberdeen, UK.

The purpose of this paper is to explore the use of Twitter by Members of the Scottish Parliament (MSPs) for the provision of constituency-related information, or in support of their constituency service work. While there was some evidence of MSPs on... Read More about Members of the Scottish Parliament (MSPs) on Twitter: constituency champions or party animals?.

To regulate or not to regulate. (2015)
Other
MARCELLA, R. 2015. To regulate or not to regulate. Press and journal: business [online], 15 June 2015. Available from: https://www.pressandjournal.co.uk/fp/business/business-opinion/610068/rita-marcella-regulate-not-regulate/

Within a few days of his appointment as business, innovation and skills secretary on May 11, 2015, and in the immediate post-election period, Sajid Javid has promised to reduce the red tape that besets businesses, increasing operating costs dramatica... Read More about To regulate or not to regulate..

The challenge of demonstrating the impact of research beyond traditional mechanisms. (2015)
Conference Proceeding
MARCELLA, R., LOCKERBIE, H. and CAMERON, R. 2015. The challenge of demonstrating the impact of research beyond traditional mechanisms. In Bezzina, F. and Cassar, V. (eds.) Proceedings of the 14th European conference on research methodology for business and management studies (ECRM 2015), 11-12 June 2015, Valetta, Malta. Sonning Common: Academic Conferences and Publishing International, pages 259-266.

The concept of impact in academia is a focus of not only research councils but also of nationwide institutional research evaluations. In the UK, it is necessary for academics and their institutions to not only conduct research which has real impact,... Read More about The challenge of demonstrating the impact of research beyond traditional mechanisms..

The 2014 Scottish independence referendum: a study of voters' online information behaviour. (2014)
Journal Article
BAXTER, G. and MARCELLA, R. 2014. The 2014 Scottish independence referendum: a study of voters' online information behaviour. Information research [online], 19(4, Supplement): proceedings of the 2014 Information behaviour conference (ISIC 2014), 2-5 September 2014, Leeds, UK, paper number isicsp5. Available from: http://www.informationr.net/ir/19-4/isic/isicsp5.html

Introduction. The paper will present the preliminary results of a study of voters' online information behaviour being conducted during the 2014 Scottish independence referendum campaign. The referendum provides a rare opportunity to explore politicia... Read More about The 2014 Scottish independence referendum: a study of voters' online information behaviour..

Online parliamentary election campaigns in Scotland: a decade of research. (2013)
Journal Article
BAXTER, G. and MARCELLA, R. 2013. Online parliamentary election campaigns in Scotland: a decade of research. eJournal of eDemocracy and open government [online], 5(2), pages 107-127. Available from: https://doi.org/10.29379/jedem.v5i2.210

Over the last ten years, the authors have conducted a series of investigations into the use of the Internet by political parties and individual candidates during parliamentary election campaigns in Scotland. These are the only such studies which have... Read More about Online parliamentary election campaigns in Scotland: a decade of research..

The information seeking behaviour of oil and gas industry workers in the context of health, safety and emergency response: a discussion of the value of models of information behaviour. (2013)
Journal Article
MARCELLA, R., PIRIE, T. and ROWLANDS, H. 2013. The information seeking behaviour of oil and gas industry workers in the context of health, safety and emergency response: a discussion of the value of models of information behaviour. Information research [online], 18(3), Article 583. Available from: http://www.informationr.net/ir/18-3/paper583.html

Introduction. We explore the application of models of information seeking behaviour to the findings of a study of the information needs of oil and gas workers in relation to health, safety and emergency response. Method. Primary data were collected t... Read More about The information seeking behaviour of oil and gas industry workers in the context of health, safety and emergency response: a discussion of the value of models of information behaviour..

Do online election campaigns sway the vote? A study of the 2011 Scottish Parliamentary election. (2013)
Journal Article
BAXTER, G. and MARCELLA, R. 2013. Do online election campaigns sway the vote? A study of the 2011 Scottish parliamentary election. Libri [online], 63(3), pages 190-205. Available from: https://doi.org/10.1515/libri-2013-0015

This paper reports the results of a study which investigated the use of social media by political parties and candidates in Scotland as part of their campaign for election to the Scottish Parliament in 2011, and which compared this to the situation e... Read More about Do online election campaigns sway the vote? A study of the 2011 Scottish Parliamentary election..

Voters' information behaviour when using political actors' web sites during the 2011 Scottish Parliament election campaign. (2013)
Journal Article
BAXTER, G., MARCELLA, R., CHAPMAN, D. and FRASER, A. 2013. Voters' information behaviour when using political actors' web sites during the 2011 Scottish Parliament election campaign. Aslib proceedings [online], 65(5), pages 515-533. Available from: https://doi.org/10.1108/AP-09-2012-0073

Purpose “ The purpose of this paper is to report the results of a study of voters' online behaviour conducted during the 2011 Scottish parliamentary election campaign. Design/methodology/approach “ The study used an interactive, electronically-assist... Read More about Voters' information behaviour when using political actors' web sites during the 2011 Scottish Parliament election campaign..

The critical incident technique as a tool for gathering data as part of a qualitative study of information seeking behaviour. (2013)
Conference Proceeding
MARCELLA, R., ROWLANDS, H. and BAXTER, G. 2013. The critical incident technique as a tool for gathering data as part of a qualitative study of information seeking behaviour. In Ramos, I. and Mesquita, A. (eds.) Proceedings of the 12th European conference on research methodology for business and management studies (ECRM 2013), 4-5 July 2013, Guimaraes, Portugal. Sonning Common: Academic Conferences and Publishing International, pages 247-253.

Since devised by Flanagan in 1954 as a tool to explore what people do to achieve an organisational aim, the critical incident technique (CIT) has been used in various disciplines as a method of understanding human behaviour. This paper provides an ov... Read More about The critical incident technique as a tool for gathering data as part of a qualitative study of information seeking behaviour..

Bravehearts or tim'rous beasties? (2013)
Conference Proceeding
BAXTER, G. and MARCELLA, R. 2013. Bravehearts or tim'rous beasties? A decade of research into online election campaigns in Scotland. In Parycek, P. and Edelmann, N. (eds). Proceedings of the 2013 International conference for e-democracy and open government (CeDEM13), 22-24 May 2013, Krems, Austria. 2nd ed. Krems: Edition Donau-Universität [online], pages 75-87. Available from: http://www.donau-uni.ac.at/imperia/md/content/department/gpa/zeg/bilder/cedem/cedem13_2nd_ed_final_version.pdf

Over the last ten years, the authors have conducted a series of investigations into the use of the Internet by political parties and individual candidates during parliamentary at the Scottish political arena. This paper provides an overview of the re... Read More about Bravehearts or tim'rous beasties?.

Goin' Holyrood? (2013)
Journal Article
BAXTER, G., MARCELLA, R., CHAPMAN, D. and FRASER, A. 2013. Goin' Holyrood? A study of voters' online information behaviour when using parties' and candidates' websites during the 2011 Scottish Parliament election campaign. Procedia: social and behavioral sciences [online], 73: proceedings of the 2nd International conference on integrated information (IC-ININFO 2012), 30 August - 3 September 2012, Budapest, Hungary, pages 209-216. Available from: https://doi.org/10.1016/j.sbspro.2013.02.043

This paper reports the results of a study of voters' online behaviour conducted during the 2011 Scottish Parliamentary election campaign. Here, 64 citizens of Aberdeen, North-east Scotland, were observed and questioned while they searched for, browse... Read More about Goin' Holyrood?.

Does Scotland 'like' this? Social media use by political parties and candidates in Scotland during the 2010 UK general election campaign (2012)
Journal Article
BAXTER, G. and MARCELLA, R. 2012. Does Scotland 'like' this? Social media use by political parties and candidates in Scotland during the 2010 UK general election campaign. Libri [online], 62(2), pages 109-124. Available from: https://doi.org/10.1515/libri-2012-0008

This paper reports the results of a study which investigated the use of social media by political parties and candidates in Scotland as part of their campaign for election to the UK Parliament in 2010. The study consisted of an analysis of the conten... Read More about Does Scotland 'like' this? Social media use by political parties and candidates in Scotland during the 2010 UK general election campaign.

The use of the internet by political parties and candidates in Scotland during the 2010 UK general election campaign. (2011)
Journal Article
BAXTER, G., MARCELLA, R. and VARFIS, E. 2011. The use of the Internet by political parties and candidates in Scotland during the 2010 UK general election campaign. Aslib Proceedings [online], 63(5), pages 464-483. Available at: https://doi.org/10.1108/00012531111164969

Purpose “ This paper seeks to report the results of a study, which investigated the use of the internet by political parties and individual candidates in Scotland as part of their campaign for election to the UK Parliament in 2010. Design/methodology... Read More about The use of the internet by political parties and candidates in Scotland during the 2010 UK general election campaign..

Does Scotland 'like' this? (2011)
Presentation / Conference
BAXTER, G. and MARCELLA, R. 2011. Does Scotland 'like' this? The use of social media by political parties and candidates in Scotland during the 2010 UK General Election campaign. Presented at the 3rd Information: interactions and impact conference (i3 2011), 20-23 June 2011, Aberdeen, UK.

This conference paper reported the main results of a study that examined the use of social media by political parties and individual candidates in Scotland during the five weeks preceding the 2010 UK General Election. The paper presented the key find... Read More about Does Scotland 'like' this?.

Organisational information behaviour in the public consultation process in Scotland. (2010)
Journal Article
BAXTER, G., MARCELLA, R. and ILLINGWORTH, L. 2010. Organisational information behaviour in the public consultation process in Scotland. Information research [online], 15(4), paper 442. Available from: http://www.informationr.net/ir/15-4/paper442.html

This study explored the information behaviour of representative groups in responding to Scottish Government consultations. It investigated how organizations find out about relevant consultations, how they go about gathering information in preparation... Read More about Organisational information behaviour in the public consultation process in Scotland..

Measure for measure: the economic and social value of creative and performing arts research in the UK. (2008)
Report
MARCELLA, R., MACDONALD, S. and BAXTER, G. 2008. Measure for measure: the economic and social value of creative and performing arts research in the UK. Aberdeen: Robert Gordon University.

This work is one of a series of 34 essays on the value of arts and humanities research, commissioned by the UK Arts and Humanities Research Council (AHRC) in 2008. This essay considers the economic and social value of creative and performing arts res... Read More about Measure for measure: the economic and social value of creative and performing arts research in the UK..

The use of the Internet by political parties and candidates in the 2007 Scottish Parliament election. (2008)
Journal Article
MARCELLA, R., BAXTER, G. and CHEAH, S. 2008. The use of the Internet by political parties and candidates in the 2007 Scottish Parliament election. Libri [online], 58(4), pages 294-305. Available from: https://doi.org/10.1515/libr.2008.029

This paper reports the results of a study which investigated the use of the Internet by political parties and individual candidates as part of their campaigns for election to the Scottish Parliament in 2007. This was a comparative, follow-up study to... Read More about The use of the Internet by political parties and candidates in the 2007 Scottish Parliament election..

Bookselling culture and consumer behaviour: marketing strategies and responses in traditional and online environments. (2008)
Thesis
LAING, A.F. 2008. Bookselling culture and consumer behaviour: marketing strategies and responses in traditional and online environments. Robert Gordon University, PhD thesis.

This research examines the implementation of marketing both by chain and online booksellers, and consumer responses to this marketing and a reading of the current trade press revealed calls for research into consumer wants and needs (Watson, 2002; Ho... Read More about Bookselling culture and consumer behaviour: marketing strategies and responses in traditional and online environments..

The creative industries in Scotland: flexible friends or foes? (2008)
Book Chapter
MARCELLA, R., ILLINGWORTH, L. and BAXTER, G. 2008. The creative industries in Scotland: flexible friends or foes? In Ross, K. and Price, S. (eds.) Popular media and communication: essays on publics, practices and processes. Newcastle upon Tyne: Cambridge Scholars Publishing, pages 102-129.

While the Scottish creative sector specifically has been largely ignored in the published literature, there have been several national (i.e. UK) and international studies of women's employment in the creative or cultural industries, which indicate th... Read More about The creative industries in Scotland: flexible friends or foes?.

The dynamics of upward communication in organisations. (2007)
Thesis
TOURISH, N. 2007. The dynamics of upward communication in organisations. Robert Gordon University, PhD thesis.

This study has researched the dynamics of upward communication within organisations through the rubric of ingratiation theory (Jones, 1964) and impression management (Goffman, 1955). Upward communication was explored via in-depth case studies, in a h... Read More about The dynamics of upward communication in organisations..

The use of the Internet by political parties and candidates as part of their campaign for election to the Scottish Parliament in 2007. (2007)
Presentation / Conference
MARCELLA, R., BAXTER, G. and CHEAH, S. 2007. The use of the Internet by political parties and candidates as part of their campaign for election to the Scottish Parliament in 2007. Presented at the 1st Information: interactions and impact conference (i3 2007), 25-28 June 2007, Aberdeen, UK.

This paper reports the results of a study which investigated the use of the Internet by political parties and individual candidates as part of their campaigns for election to the Scottish Parliament in 2007. This was a comparative, follow-up study to... Read More about The use of the Internet by political parties and candidates as part of their campaign for election to the Scottish Parliament in 2007..

Gender policies and flexible working opportunities in the Scottish creative industries. (2007)
Presentation / Conference
MARCELLA, R., ILLINGWORTH, L. and BAXTER, G. 2007. Gender policies and flexible working opportunities in the Scottish creative industries. Presented at the workshop 'This motley crew': managing creatives and the creative unit, 21 March 2007, Dundee, UK.

This paper presented the key results of two research projects, funded by the European Social Fund, which explored the gender policies and flexible working opportunities in the Scottish creative industries. The first project, 'Women in the Scottish Me... Read More about Gender policies and flexible working opportunities in the Scottish creative industries..

The media and communication industries: flexible friends or foes? (2007)
Presentation / Conference
MARCELLA, R., ILLINGWORTH, L. and BAXTER, G. 2007. The media and communication industries: flexible friends or foes? Presented at the 3rd Joint conference of the Media, Communication and Cultural Studies Association (MeCCSA) and Association of Media Practice Educators (AMPE), 10-12 January 2007, Coventry, UK.

This conference paper presented the key results of the research project 'Women in the Scottish Creative Industries', funded by the European Social Fund. This research explored the equality policy and practice in companies in the Scottish creative sec... Read More about The media and communication industries: flexible friends or foes?.

The impact of information and communication technologies on the communication of parliamentary information in the United Kingdom. (2006)
Book Chapter
MARCELLA, R., BAXTER, G. and MOORE, N. 2006. The impact of information and communication technologies on the communication of parliamentary information in the United Kingdom. In Schorr, A. and Seltmann, S. (eds.) Changing media markets in Europe and abroad: new ways of handling information and entertainment content. Lengerich: Pabst Science, pages 63-77.

This chapter discusses the role and effectiveness of UK parliamentary public information services in both servicing the needs of the general public for information about government and also in communicating positive messages about the work of governm... Read More about The impact of information and communication technologies on the communication of parliamentary information in the United Kingdom..

Women in the creative industries. (2006)
Report
MARCELLA, R., BAXTER, G. and ILLINGWORTH, L. 2006. Women in the creative industries. Aberdeen: Robert Gordon University.

The aim of this stage of the project was to explore equality policy and practice in companies in the Scottish creative industries, from the perspective of both employers and employees, and to identify examples of good practice that might be adopted t... Read More about Women in the creative industries..

Gender barriers in the Scottish creative industries. (2006)
Presentation / Conference
MARCELLA, R., ILLINGWORTH, L. and BAXTER, G. 2006. Gender barriers in the Scottish creative industries. Presented at a seminar of the University of Glasgow's Centre for Cultural Policy Research, 13 February 2006, Glasgow, UK.

This paper presented the key results of two research projects, funded by the European Social Fund, which explored the gender policies and flexible working opportunities in the Scottish creative industries. The first project, 'Women in the Scottish Me... Read More about Gender barriers in the Scottish creative industries..

Glass ceilings and velvet ghettos? (2006)
Presentation / Conference
MARCELLA, R., BAXTER, G. and ILLINGWORTH, L. 2006. Glass ceilings and velvet ghettos? Women in the Scottish media and communication industries. Presented at the 2nd Joint annual conference of the Media Communications and Cultural Studies Association (MeCCSA) and Association of Media Practice Educators (AMPE), 13-15 January 2006, Leeds, UK.

This paper reports the results to date of a research project, funded by the European Social Fund and currently in its second year, which is investigating the existence of any barriers facing women in the Scottish media and communication industries, i... Read More about Glass ceilings and velvet ghettos?.

The impact of new technology on the communication of parliamentary information. (2005)
Journal Article
MARCELLA, R., BAXTER, G. and MOORE, N. 2005. The impact of new technology on the communication of parliamentary information. Journal of nonprofit and public sector marketing [online], 14(1-2), pages 185-203. Available from: https://doi.org/10.1300/J054v14n01_11

This article discusses the results of an exploratory study, funded by the Economic and Social Research Council, which investigated the impact of technology on the communication of parliamentary information to the general public in the United Kingdom.... Read More about The impact of new technology on the communication of parliamentary information..

Information interchange. (2005)
Book Chapter
MARCELLA, R. and BAXTER, G. 2005. Information interchange. In Fisher, K.E., Erdelez, S. and McKechnie, L.E.F. (eds.) Theories of information behavior. Medford, NJ: Information Today, pages 204-209.

This book chapter presents the authors' theory of Information Interchange. The theory draws upon the authors' earlier research on government and parliamentary information service provision, and on citizens' information behaviour, at the regional, UK... Read More about Information interchange..

Women in media and communication. (2005)
Report
MARCELLA, R., ILLINGWORTH, L., BAXTER, G. and SMITH, F. 2005. Women in media and communication. Aberdeen: Robert Gordon University.

This ESF funded project sought, by examining a particular sector in depth, to improve understanding of best practice in implementing active gender equality policies from the perspective both of companies and the women they employ. Overall the project... Read More about Women in media and communication..

The use of the Internet by candidates as part of their campaign for election to the Scottish Parliament in 2003. (2004)
Journal Article
MARCELLA, R., BAXTER, G. and SMITH, S. 2004. The use of the Internet by candidates as part of their campaign for election to the Scottish Parliament in 2003. Journal of systemics, cybernetics and informatics [online], 2(2), pages 54-59. Available from: http://www.iiisci.org/Journal/SCI/FullText.asp?var=&id=P108958

This paper reports the preliminary results of a study which investigated the use of information and communication technologies (ICTs) by political parties and individual candidates as part of their campaign for election to the Scottish Parliament. Tw... Read More about The use of the Internet by candidates as part of their campaign for election to the Scottish Parliament in 2003..

The use of the Internet by candidates as part of their campaign for election to the Scottish Parliament in 2003. (2003)
Presentation / Conference
MARCELLA, R., BAXTER, G. and SMITH, S. 2003. The use of the Internet by candidates as part of their campaign for election to the Scottish Parliament in 2003. Presented at the 1st International politics and information systems: technologies and applications conference (PISTA'03), 31 July - 2 August 2003, Orlando, USA.

This paper reports the preliminary results of a study which investigated the use of information and communication technologies (ICTs) by political parties and individual candidates as part of their campaign for election to the Scottish Parliament. Tw... Read More about The use of the Internet by candidates as part of their campaign for election to the Scottish Parliament in 2003..

Exploring the benefits of user surveys. (2003)
Presentation / Conference
MARCELLA, R. and BAXTER, G. 2003. Exploring the benefits of user surveys. Presented at the 12th Annual conference of the European Information Association: surviving EU information: strategies for skills for sucess, 31 March - 1 April 2003, Cambridge, UK.

This conference paper discussed the methodologies that might be used in investigating citizens' European information needs. In so doing, the authors shared their own experiences of using large-scale surveys, interviews, focus groups and observation i... Read More about Exploring the benefits of user surveys..

Data collection using electronically assisted interviews in a roadshow: a methodological evaluation. (2003)
Journal Article
MARCELLA, R., BAXTER, G. and MOORE, N. 2003. Data collection using electronically assisted interviews in a roadshow: a methodological evaluation. Journal of documentation [online], 59(2), pages 143-167. Available from: https://doi.org/10.1108/00220410310463464

Discusses the second stage of a pilot study, funded by the Economic and Social Research Council, which investigated the impact of technology on the communication of parliamentary information to the general public. This second stage tested the applica... Read More about Data collection using electronically assisted interviews in a roadshow: a methodological evaluation..

The impact of ICTs on the communication of parliamentary information in the UK: results of a pilot project funded by the Economic and Social Research Council. (2003)
Presentation / Conference
MARCELLA, R., BAXTER, G. and MOORE, N. 2003. The impact of ICTs on the communication of parliamentary information in the UK: results of a pilot project funded by the Economic and Social Research Council. Presented at the 2003 Congress of the European Communication Association, 24-26 March 2003, Munich, Germany.

This paper presented the key results of a study, funded by the Economic and Social Research Council, which investigated the impact of technology on the communication of parliamentary and devolved assembly information to the general public in the UK.... Read More about The impact of ICTs on the communication of parliamentary information in the UK: results of a pilot project funded by the Economic and Social Research Council..

The effectiveness of parliamentary information services in the United Kingdom. (2003)
Journal Article
MARCELLA, R., BAXTER, G. and MOORE, N. 2003. The effectiveness of parliamentary information services in the United Kingdom. Government information quarterly [online], 20(1), pages 29-46. Available from: https://doi.org/10.1016/S0740-624X(02)00138-7

This paper describes the results of a pilot project, funded by the Economic and Social Research Council, which explored the effectiveness of the public information and communications policies of the UK Parliament in London and the new devolved legisl... Read More about The effectiveness of parliamentary information services in the United Kingdom..

An exploration of the effectiveness for the citizen of web-based systems of communicating UK parliamentary and devolved assembly information. (2002)
Journal Article
MARCELLA, R., BAXTER, G. and MOORE, N. 2002. An exploration of the effectiveness for the citizen of web-based systems of communicating UK parliamentary and devolved assembly information. Journal of government information [online], 29(6), pages 371-391. Available from: https://doi.org/10.1016/j.jgi.2003.11.006

This article reports on an exploratory study, funded by the UK Economic and Social Research Council, which investigated the impact of technology on the communication of parliamentary information to the general public. This study tested the applicatio... Read More about An exploration of the effectiveness for the citizen of web-based systems of communicating UK parliamentary and devolved assembly information..

Information and library studies on a virtual campus. (2002)
Conference Proceeding
MARCELLA, R. and BAXTER, G. 2002. Information and library studies on a virtual campus. In Ashcroft, L. (ed.) Continuity, culture, competition: the future of library and information studies education? Proceedings of the 4th British-Nordic conference on library and information studies, 21-23 March 2001, Dublin, Ireland. Bradford: MCB UP, pages 161-170.

Provides a critical overview of the introduction of the Postgraduate Diploma/Master of Science course in Information and Library Studies, in online distance learning mode, by the School of Information and Media at the Robert Gordon University in Aber... Read More about Information and library studies on a virtual campus..

Theoretical and methodological approaches to the study of information need in the context of the impact of new information and communications technologies on the communication of parliamentary information. (2002)
Journal Article
MARCELLA, R., BAXTER, G. and MOORE, N. 2002. Theoretical and methodological approaches to the study of information need in the context of the impact of new information and communications technologies on the communication of parliamentary information. Journal of documentation [online], 58(2), pages 185-210. Available from: https://doi.org/10.1108/00220410210425458

This paper discusses critically the theoretical and methodological background to an Economic and Social Research Council (ESRC) research project designed to investigate the impact of information and communications technologies (ICTs) on the communica... Read More about Theoretical and methodological approaches to the study of information need in the context of the impact of new information and communications technologies on the communication of parliamentary information..

The impact of new technology on the communication of parliamentary information. (2002)
Report
MARCELLA, R., BAXTER, G. and MOORE, N. 2002. The impact of new technology on the communication of parliamentary information. Swindon: ESRC [online]. Available from: http://www.researchcatalogue.esrc.ac.uk/grants/R000223342/outputs/read/b14a2cfd-6b55-4d3d-a4f4-b30aed2229d9

This report details the results of a pilot study, funded by the ESRC, to test the application of a new data collection tool - an interactive, electronically-assisted interview delivered in a roadshow environment - in the context of the public's need... Read More about The impact of new technology on the communication of parliamentary information..

The demand for undergraduate course provision in information and library studies. (2001)
Journal Article
MARCELLA, R. and BAXTER, G. 2001. The demand for undergraduate course provision in information and library studies. Education for information [online], 19(4), pages 277-297. Available from: https://doi.org/10.3233/EFI-2001-19402

This paper describes two exercises designed to investigate the factors affecting the demand for under-graduate educational provision in information and library studies (ILS). The first was a survey of former and current students of the School of Info... Read More about The demand for undergraduate course provision in information and library studies..

Information and library studies on a virtual campus. (2001)
Journal Article
MARCELLA, R. and BAXTER, G. 2001. Information and library studies on a virtual campus. New library world [online], 102(10), pages 362-371. Available from: https://doi.org/10.1108/EUM0000000006065

Provides a critical overview of the introduction of the Postgraduate Diploma/Master of Science course in Information and Library Studies, in online distance learning mode, by the School of Information and Media at the Robert Gordon University in Aber... Read More about Information and library studies on a virtual campus..

Citizenship information research at the School of Information and Media. (2001)
Journal Article
MARCELLA, R. and BAXTER, G. 2001. Citizenship information research at the School of Information and Media. Library review [online], 50(2), pages 65-72. Available from: https://doi.org/10.1108/00242530110381109

Discusses recent and current research into citizenship information needs at the School of Information and Media, The Robert Gordon University, Aberdeen. Reviews the most important results from two large-scale, nationwide surveys (funded by the Britis... Read More about Citizenship information research at the School of Information and Media..

Citizenship information research at the School of Information and Media. (2000)
Presentation / Conference
MARCELLA, R. and BAXTER, G. 2000. Citizenship information research at the School of Information and Media. Presented at the 7th Information for Scotland conference, 16 November 2000, Edinburgh, UK.

Discusses recent and current research into citizenship information needs at the School of Information and Media, The Robert Gordon University, Aberdeen. Reviews the most important results from two large-scale, nation-wide surveys (funded by the Briti... Read More about Citizenship information research at the School of Information and Media..

The impact of social class and status on citizenship information need: the results of two national surveys in the UK. (2000)
Journal Article
MARCELLA, R. and BAXTER, G. 2000. The impact of social class and status on citizenship information need: the results of two national surveys in the UK. Journal of information science [online], 26(4), pages 239-254. Available from: https://doi.org/10.1177/016555150002600404

This paper reports the key results of the Citizenship Information research project funded by the British Library Research and Innovation Centre. This research comprised two large-scale surveys of the citizenship information needs of the UK public. Th... Read More about The impact of social class and status on citizenship information need: the results of two national surveys in the UK..

A random walk around Britain: a critical assessment of the random walk sample as a method of collecting data on the public's citizenship information needs. (2000)
Journal Article
MARCELLA, R. and BAXTER, G. 2001. A random walk around Britain: a critical assessment of the random walk sample as a method of collecting data on the public's citizenship information needs. New review of information behaviour research, 1(1): proceedings of the 3rd International conference on research in information needs, seeking and use in different contexts (ISIC III), 16-18 August 2000, Gothenburg, Sweden, pages 87-104.

This paper discusses the second stage of the Citizenship Information research project, funded by the British Library Research and Innovation Centre: a national survey, by personal doorstep interview and using the random walk sample method, of the cit... Read More about A random walk around Britain: a critical assessment of the random walk sample as a method of collecting data on the public's citizenship information needs..

An observational study of the information seeking behaviour of members of Parliament in the United Kingdom. (2000)
Journal Article
ORTON, R., MARCELLA, R. and BAXTER, G. 2000. An observational study of the information seeking behaviour of members of Parliament in the United Kingdom. Aslib proceedings [online], 52(6), pages 207-217. Available from: https://doi.org/10.1108/EUM0000000007015

This paper describes the results of an observational study of the information seeking behaviour of Members of Parliament. It is argued that political life functions on a flow of information and that information itself is a prime resource. The study s... Read More about An observational study of the information seeking behaviour of members of Parliament in the United Kingdom..

Professional development and the recently qualified information and library studies professional: factors affecting success in attainment of the Library Association's associate status. (2000)
Journal Article
CAMPBELL, F., MARCELLA, R. and BAXTER, G. 2000. Professional development and the recently qualified information and library studies professional: factors affecting success in attainment of the Library Association's associate status. Education for information [online], 18(2-3), pages 169-199. Available from: https://doi.org/10.3233/EFI-2000-182-307

This paper describes a project funded by the UK Library Association (LA) which sought to investigate factors impacting upon length of time taken to achieve Associateship of the Library Association and to gather attitudinal data as to the benefits of... Read More about Professional development and the recently qualified information and library studies professional: factors affecting success in attainment of the Library Association's associate status..

The long and winding road. (2000)
Other
CAMPBELL, F., MARCELLA, R. and BAXTER, G. 2000. The long and winding road. Library Association record, 102(4), pages 214-215.

For some years now, staff in the Library Association Professional Qualifications Department have noticed that, while a proportion of candidates for Associateship of the LA complete the necessary requirements fairly quickly after registering, a signif... Read More about The long and winding road..

Information need, information seeking behaviour and participation, with special reference to needs related to citizenship: results of a national survey. (2000)
Journal Article
MARCELLA, R. and BAXTER, G. 2000. Information need, information seeking behaviour and participation, with special reference to needs related to citizenship: results of a national survey. Journal of documentation [online], 56(2), pages 136-160. Available from: https://doi.org/10.1108/EUM0000000007112

This paper reports the results of the second stage of the Citizenship Information research project funded by the BLR&IC: a nation-wide survey, by personal doorstep interview, of the citizenship information needs of almost 900 members of the UK public... Read More about Information need, information seeking behaviour and participation, with special reference to needs related to citizenship: results of a national survey..

Citizenship information needs in the UK: results of a national survey of the general public by personal doorstep interview. (2000)
Journal Article
MARCELLA, R. and BAXTER, G. 2000. Citizenship information needs in the UK: results of a national survey of the general public by personal doorstep interview. Aslib proceedings [online], 52(3), pages 115-123. Available from: https://doi.org/10.1108/EUM0000000007005

This paper reports the results of the second stage of the Citizenship Information research project funded by the BLR&IC: a national survey, by personal doorstep interview, of the citizenship information needs of 898 members of the UK public. Major fi... Read More about Citizenship information needs in the UK: results of a national survey of the general public by personal doorstep interview..

Citizenship information service provision in the United Kingdom: a study of 27 case agencies. (2000)
Journal Article
MARCELLA, R. and BAXTER, G. 2000. Citizenship information service provision in the United Kingdom: a study of 27 case agencies. Journal of librarianship and information science [online], 32(1), pages 9-25. Available from: https://doi.org/10.1177/096100060003200103

Reports results of 27 case study visits to UK public libraries, Citizens Advice Bureaux (CABx) and other advice agencies to examine existing levels of citizenship information provision within these organizations. The study covered all 13 UK Governmen... Read More about Citizenship information service provision in the United Kingdom: a study of 27 case agencies..

Citizenship information: a national survey of the citizenship information needs of the general public. (1999)
Book Chapter
MARCELLA, R. and BAXTER, G. 1999. Citizenship information: a national survey of the citizenship information needs of the general public. In: Bohme, S. and Spiller, D. (eds.) Perspectives of public library use 2: a compendium of survey information. Loughborough: Library and Information Statistics Unit (LISU) [online], pages 231-236. Available from: https://www.lboro.ac.uk/microsites/infosci/lisu/downloads/PPLU2.pdf

A relatively rare example of research originating from the LIS sector which ranges more widely than libraries. The survey examines the kinds of information that a sample of citizens have sought – and might in future seek – from public institutions. T... Read More about Citizenship information: a national survey of the citizenship information needs of the general public..

Citizenship information. (1999)
Report
MARCELLA, R. and BAXTER, G. 1999. Citizenship information. British library research and innovation report number 173. London: British library.

Citizenship information is information produced by or about national and local government, government departments and public sector organisations which may be of value to the citizen either as part of everyday life or in the participation by the citi... Read More about Citizenship information..

Corporate information security management. (1999)
Journal Article
MITCHELL, R.C., MARCELLA, R. and BAXTER, G. 1999. Corporate information security management. New library world [online], 100(5), pages 213-227. Available from: https://doi.org/10.1108/03074809910285888

To ensure business continuity the security of corporate information is extremely important. Previous studies have shown that corporate information is vulnerable to security attacks. Companies are losing money through security breaches. This paper des... Read More about Corporate information security management..

European Union information in public libraries in the United Kingdom. (1999)
Book Chapter
MARCELLA, R., BAXTER, G. and PARKER, S. 1999. European Union information in public libraries in the United Kingdom. In: Bohme, S. and Spiller, D. (eds.) Perspectives of public library use 2: a compendium of survey information. [online]. Loughborough: Library and Information Statistics Unit (LISU) [online], pages 225-230. Available from: https://www.lboro.ac.uk/microsites/infosci/lisu/downloads/PPLU2.pdf

This report presents some of the key findings of a research project, funded by the British Library Research and Innovation Centre, which investigated the provision of European Union information in UK public libraries. The project focused, in particul... Read More about European Union information in public libraries in the United Kingdom..

The information needs of United Kingdom Members of the European Parliament (MEPs). (1999)
Journal Article
MARCELLA, R., CARCARY, I. and BAXTER, G. 1999. The information needs of United Kingdom Members of the European Parliament (MEPs). Library management [online], 20(3), pages 168-178. Available from: https://doi.org/10.1108/01435129910259667

Investigates attitudes amongst decision makers in the European Parliament to the role of information in their work, and their ability to identify, access and evaluate that information most relevant to their needs. Aims to elicit data regarding levels... Read More about The information needs of United Kingdom Members of the European Parliament (MEPs)..

A national survey of the citizenship information needs of the general public. (1999)
Journal Article
MARCELLA, R. and BAXTER, G. 1999. A national survey of the citizenship information needs of the general public. Aslib proceedings [online], 51(4), pages 115-121. Available from: https://doi.org/10.1108/EUM0000000006970

This paper reports the results of a survey of information needs and information seeking behaviour of a national sample of the UK population. The survey was the first stage of the Citizenship Information project, funded by the British Library Research... Read More about A national survey of the citizenship information needs of the general public..

The information needs and the information seeking behaviour of a national sample of the population in the United Kingdom, with special reference to needs related to citizenship. (1999)
Journal Article
MARCELLA, R. and BAXTER, G. 1999. The information needs and the information seeking behaviour of a national sample of the population in the United Kingdom, with special reference to needs related to citizenship. Journal of documentation [online], 55(2), pages 159-183. Available from: https://doi.org/10.1108/EUM0000000007142

This paper reports the results of a survey of information needs and information seeking behaviour of a national sample of the UK population. The project was funded by the BLR&IC and comprised a survey by questionnaire covering all regions of the Unit... Read More about The information needs and the information seeking behaviour of a national sample of the population in the United Kingdom, with special reference to needs related to citizenship..

Rural citizens' information needs: a survey undertaken on behalf of the Shetland Islands Citizens Advice Bureau. (1998)
Journal Article
BEER, S.F., MARCELLA, R. and BAXTER, G. 1998. Rural citizens' information needs: a survey undertaken on behalf of the Shetland Islands Citizens Advice Bureau. Journal of librarianship and information science [online], 30(4), pages 223-240. Available from: https://doi.org/10.1177/096100069803000403

Reports results of a study of the rural information needs in the Shetland Islands areas aimed at gaining a greater understanding of the operation of the Shetland Islands Citizens Advice Bureau (SICAB). The objectives were: to analyse the operation of... Read More about Rural citizens' information needs: a survey undertaken on behalf of the Shetland Islands Citizens Advice Bureau..

The citizenship information needs of the UK public: the quest for representativeness in methodological approach. (1998)
Conference Proceeding
MARCELLA, R. and BAXTER, G. 1998. The citizenship information needs of the UK public: the quest for representativeness in methodological approach. In Wilson, T.D. and Allen, D.K. (eds.) Exploring the contexts of information behaviour: proceedings of the 2nd International conference on research in information needs, seeking and use in different contexts (ISIC 1998), 13-15 August 1998, Sheffield, UK. London: Taylor Graham, pages 304-320. Available from: http://www.informationr.net/isic/ISIC1998/98_Marcella.pdf

The aims of the Citizenship Information project were to measure demand for citizenship information and establish the nature of information need exhibited by users. The objectives of the project were to: 1.define and describe citizenship information 2... Read More about The citizenship information needs of the UK public: the quest for representativeness in methodological approach..

A career progression survey of graduates of the Postgraduate Diploma/MSc in Information Analysis. (1998)
Journal Article
MARCELLA, R. and BAXTER, G. 1998. A career progression survey of graduates of the Postgraduate Diploma/MSc in Information Analysis. Education for information [online], 16(2), pages 107-130. Available from: https://doi.org/10.3233/EFI-1998-16202

This paper describes the results of a survey, carried out in 1997, of graduates of the first four cohorts (1992/3-1995-6) of the Postgraduate DiplomalMSc in Information Analysis at the School of Information and Media, the Robert Gordon University. Th... Read More about A career progression survey of graduates of the Postgraduate Diploma/MSc in Information Analysis..

Citizenship information, electronic government. (1998)
Other
MARCELLA, R. and BAXTER, G. 1998. Citizenship information, electronic government. Information UK outlooks, 31, pages 1-22.

This paper summarises the results of the Citizenship Information national survey of information needs and information seeking behaviour of the UK general public. The project was funded by the BLR&IC and comprised a survey by questionnaire covering al... Read More about Citizenship information, electronic government..

The pattern of provision of European Union information in France and the United Kingdom: a comparative study of services. (1997)
Journal Article
MARCELLA, R., BAXTER, G., PARKER, S. and DAVIES, S. 1997. The pattern of provision of European Union information in France and the United Kingdom: a comparative study of services. Library management [online], 18(5), pages 243-252. Available from: https://doi.org/10.1108/01435129710176751

Compares the selective European information services in France and the UK, stating that whereas France gathers information from official documentation and its representations in the EC in Paris and Marseille, the UK got its European information from... Read More about The pattern of provision of European Union information in France and the United Kingdom: a comparative study of services..

European Union information: an investigation of need amongst public library users in three Scottish authorities. (1997)
Journal Article
MARCELLA, R. and BAXTER, G. 1997. European Union information: an investigation of need amongst public library users in three Scottish authorities. Journal of librarianship and information science [online], 29(2), pages 69-76. Available from: https://doi.org/10.1177/096100069702900202

This article reports the results of a study funded by the British Library, undertaken by the School of Information and Media, Robert Gordon University with the help of three public libraries services (Aberdeen, Glasgow and Moray). The study aimed to... Read More about European Union information: an investigation of need amongst public library users in three Scottish authorities..

Citizenship information and public libraries. (1997)
Other
MARCELLA, R. and BAXTER, G. 1997. Citizenship information and public libraries. Public library journal, 12(4), pages 73-77.

This article examines the development of the concept of citizenship information within the UK, with a particular focus on the role played by public libraries.

The provision of European information by public libraries in the UK. (1997)
Journal Article
MARCELLA, R., BAXTER, G. and PARKER, S. 1997. The provision of European information by public libraries in the UK. Library management [online], 18(1), pages 7-41. Available from: https://doi.org/10.1108/01435129710157725

Describes a British Library Research and Innovation Centre-funded project to investigate the provision of European information in public libraries in the UK, via the establishment of the Public Information Relay (PIR), a European Commission initiativ... Read More about The provision of European information by public libraries in the UK..

European Union information in public libraries in the United Kingdom. (1996)
Report
MARCELLA, R., BAXTER, G. and PARKER, S. 1996. European Union information in public libraries in the United Kingdom. British library research and innovation report number 19. London: British Library.

This report describes a British Library funded research project which investigated the provision of European information in public libraries in the United Kingdom, and in particular the implementation of the Public Information Relay - a European Comm... Read More about European Union information in public libraries in the United Kingdom..

European information in public libraries in the United Kingdom: the implementation of the public information relay. (1996)
Other
MARCELLA, R. and BAXTER, G. 1996. European information in public libraries in the United Kingdom: the implementation of the public information relay. Public library journal, 11(1), pages 11-12.

In the early 1990s, during the lengthy and often heated debate over the United Kingdom's ratification of the Maastricht Treaty, the European Commission became increasingly aware of a communication gap between itself and the British public. Mindful of... Read More about European information in public libraries in the United Kingdom: the implementation of the public information relay..

Electronic public informaton and Europe: an electronic forum in support of transparency and openness in government. (1996)
Journal Article
MARCELLA, R., PARKER, S. and BAXTER, G. 1996. Electronic public informaton and Europe: an electronic forum in support of transparency and openness in government. VINE [online], 26(1), pages 25-30. Available from: https://doi.org/10.1108/eb040592

This article outlines the details of a British Library Research and Development Department funded project on the provision of European Union information in public libraries in the UK. It explains how European Union information is currently being prov... Read More about Electronic public informaton and Europe: an electronic forum in support of transparency and openness in government..

Managing the safety chain: the management of workforce safety and competency in the oil and gas industry.
Report
MARCELLA, R., ROWLANDS, H. and PIRIE, T. 2012. Managing the safety chain: the management of workforce safety and competency in the oil and gas industry. Unpublished internal document. OPITO International FZ LLC.

Aberdeen Business School, part of Robert Gordon University, have conducted multiple interviews in nine operating and contracting companies across the globe to gain insight into the management of workforce safety and competency, with a view of identif... Read More about Managing the safety chain: the management of workforce safety and competency in the oil and gas industry..

Beyond the barricades: the quest for global health, safety and emergency response training standards in the oil and gas industry.
Report
MARCELLA, R. and PIRIE, T. 2010. Beyond the barricades: the quest for global health, safety and emergency response training standards in the oil and gas industry. Unpublished internal document. Dubai: OPITO International FZ LLC.

An independent study, covering senior leaders in sixty companies across the globe, was conducted by the Aberdeen Business School at Robert Gordon University, to assist OPITO in exploring how internationalisation impacts on emergency response and basi... Read More about Beyond the barricades: the quest for global health, safety and emergency response training standards in the oil and gas industry..

Tick safety not boxes: competency and compliance in the oil and gas industry.
Report
MARCELLA, R., PIRIE, T. and DOIG, D. 2011. Tick safety not boxes: competency and compliance in the oil and gas industry. Unpublished internal document. Dubai: OPITO International FZ LLC.

This paper details the results of an independent study, conducted by Aberdeen Business School at Robert Gordon University and commissioned by OPITO. It sought to explore the primary goals of organisations in the oil and gas industry in addressing com... Read More about Tick safety not boxes: competency and compliance in the oil and gas industry..